1. B&M Floors and Cabinets

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Phoenix, AZ

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B&M Floors and Cabinets

4.3 (12 reviews)
Open • 9:00 am - 5:00 pm

Services - B&M Floors and Cabinets

Countertop installation

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Review Highlights - B&M Floors and Cabinets

“top quality materials here and best prices i mean ben and his crew went above and beyond to help me out.”

Mentioned in 8 reviews

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MAJ Countertops

MAJ Countertops

(34 reviews)

Jonathan & his Team remodeled 3 bathrooms for us - he & his Associate Adrian are True…read moreProfessionals! We HIGHLY RECOMMEND them both & will contact them for all future projects! Simply Amazing attention to the many details & reasonable pricing

We paid this company $16,500 for our countertops, and the workmanship and lack of accountability…read morehave been completely unacceptable. We spent TWO MONTHS planning this project, provided all specifications upfront, including plans for our countertop appliance garage, and were taken to a stone supplier's showroom to select our slabs. Of the four slabs selected for our project, one had a visible fish-shaped imperfection, which was used without any discount offered to us. Despite measuring our kitchen TWICE, they incorrectly fabricated and installed our countertops, leaving crooked countertops, uneven overhangs, misaligned stone, improper cuts, and a large visible seam in our backsplash that we were specifically promised would be one continuous piece. Their proposed solution to THEIR measurement errors was to cut down our BRAND-NEW kitchen cabinets, which we refused. Their crew also scratched our new cabinetry and left our front yard littered with trash, energy drink cans, wrappers, and installation materials. Jonathan personally guaranteed that if any slabs were incorrectly cut, they would replace them at NO additional cost to us. However, when we asked him to honor that guarantee, he instead suggested we pay half the cost of another slab or purchase one ourselves. We have been more than reasonable, allowing them to return for adjustments, discussing multiple possible resolutions, and giving Jonathan numerous opportunities to make this right. Unfortunately, the installation remains visibly defective, and he has since avoided our repeated attempts to resolve the situation. This is NOT a matter of being picky or difficult homeowners. These are legitimate measurement, fabrication, and installation errors. Even opening our kitchen drawers exposes how crooked and uneven the countertops are. We will be uploading photographs showing the poor workmanship, misalignment, and damage to our cabinetry so others can see the results for themselves. After spending $16,500, we should not be financially responsible for correcting THEIR mistakes. We have simply asked them to honor their guarantee by properly replacing or correcting the defective work at no additional cost or providing an appropriate refund. Instead, we have been left with improperly installed countertops, scratched cabinets, broken promises, and no resolution. I absolutely DO NOT recommend this company. Homeowners deserve contractors who honor their commitments, take responsibility for their mistakes, and stand behind their work. BEWARE BEFORE HIRING THIS COMPANY!

B&M Floors and Cabinets - flooring - Updated October 2026

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