I called for a 5 PM appointment on a Saturday and was happy that they were able to fit me in. I got one of their deluxe pedicures and manicures. I really appreciated that they took their time and did a very thorough job. Some of my pet peeves when getting a pedicure is when they don't remove the calluses enough, however they took their time and did an excellent job. My feet are now smooth! My nails always get smudged when I leave, but not here! They did a fantastic job. Everyone was friendly and the salon was clean. The massage chairs were great! Updated: my nails chipped the next morning. Based on other reviews seems like they need a better polish or method. read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

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horrible pedicure. my toenails hurt because of the pain she caused when cutting my cuticles. my toes were bleeding she kept putting rubbing alcohol everywhere. my toenails were burning. she didn't care. felt like she was doing in with intention. I should have stop her but I didn't. definitely wasn't a relax day read more

The service is great, they are very friendly. I love the work from Nail technician named: EMMY Who did my nails so amazing today. I would say thank you also to YAZMIN NORIEGO The customer just week ago for having me this idea to copied it from you i enjoy it read more

B&L Nails Spa - I Love the work from nail technician Named:EMMY Who did my nails so amazing today. Ithank you also to YAZMIN NORIEGA I enjoy it - Nail Salons Near Me - Tucson, Arizona

Lan and Lily always do the best work plus customer service is always great!! They also just redid the whole salon and the vibe is very sleek! read more

Dont go here! I got my nails done on Saturday and its not what I wanted. My nails are chipping i go in today to get them corrected and the lady who did my nails yelled at me calling me a liar she wouldn't let me talk. So I got up and walked out im not going to be disrespected by someone who rushed there work and than go and yells at me. read more

Amy did a great job! My nails look exactly like the picture I provided. I wanted my nails a certain way for a graduation. Amy exceeded my expectations. read more

B&L Nails Spa - B and L Nail Salon - Nail Salons Near Me - Tucson, Arizona

Kim did my nails. Walking in, with a N95 mask-- taken back by the lack of ventilation. Would have left if I didn't have an appointment. Waited 30 minutes+. Place seems clean. Got dip-- chipped like 4/5 days later. After chipping, nail broke. So so much for that.... read more

B&L Nails Spa - Ombré nails - Nail Salons Near Me - Tucson, Arizona

Life in Arizona is hard enough, but especially as a Black woman. I don't know what type of ghetto, racist bullshit they pull at this nail salon but this was the worst salon I've ever been to. I came here with my friend, who just happens to be white and not only did she get serviced almost an entire hour before me while they "tried to find someone available" but she and I intended on having the same service. But I downgraded my plan after fighting with this woman who looked like she really didn't want to do my nails and then repeatedly pushed a color I didn't want at all for me to wear and ignored me when I asked her to change the color to the one I selected. What's worse, the water from the foot spa got ice cold, and there was no sanitation bag provided and I didn't see them clean the basin. Also, did they run out of toe separators? Because the paper towel between them wasn't cutting it for me. Glad I tried it, I definitely do not recommend and will not be patronizing them again in the future. Oh, did. I mentioned we called ahead almost an hour in advance? Still waited more than 1.5 hours to get serviced read more

B&L Nails Spa - Me, not even receiving the standard toe spacers. WTF is the paper towel doing between my toes? - Nail Salons Near Me - Tucson, Arizona

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My daughter and I stopped in to get our nails done and they did a great job. My daughter had to be at work by a certain time and she let the lady that was doing her nails know this. Due to the language barrier she didn't understand that we had to leave at a certain time. When we explained, Kim, a sweet young lady, jumped into action and was able to finish the job so we could leave on time and not be late to work. Her nails looked great. Go give them a try and I hope you have the same experience as we did. read more

I didn't want to write this bad review but after thinking it over decided to speak. I've been to this nail salon a few times before and other times I had a good experience, in particular with the younger female nail tech with a long pony tail. I went yesterday for a French tip gel mani & pedi & long story short I left with 4 overcut cuticles that bled on and off for the rest of the day. The woman who did my pedi was sweet overall, most importantly she did a Good Job with my nails. The lady who did my pedicure - I almost called to get her name, but my intention is not for this review to affect hers or the salons business - but instead to make it better. She used the drill to cut my cuticles. Ok. My thumb cuticle had a bit of extra dead skin and was still slanted after she used the drill so I simply just asked about my thumb nail ... She told me she was going to cut it again later. Ok my mani was still going good and enjoyable and relaxing... After I've put my nails in the light and they're all cured she began to cut my cuticles a bit more... all of them. My opposite thumb nail she over cut and it started bleeding. She laughed and said "oops but see I cut the cuticle". When she said that, then I had a little feeling that she did It on purpose. I am kind. I understand a nail tech can make a mistake and accidentally over cut a cuticle... but I also feel like the Best Nail Techs - don't. So already this is showing me her skill level. Later about an hour after I left the nail salon I noticed 4 of my other nails were bleeding. I'm feeling over them now and yes... 4, almost half of my fingers, have paper cut feeling cuts on them from this nail techs lack of skill or ill intent... Again, if it was just an accident it's completely ok... even though it also is 4 of my fingers that are overcut and hurting still a day later - so this does speak to her skill level, period. But if this woman cut my cuticles on purpose just because as a paying customer, who also tipped you afterwards, I just wanted to double check on my own nails........... what's goes around comes around. Not wishing it, just knowing it. And I wrote this review to remind others, some people, in any environment, do seem kind and sweet but are petty & not really nice... I'm tired of nail salons not valuing the customer and making us feel like we can't have a say in how you do our nails ... makes no sense to me. If I were a nail salon owner, I'd look into this before it starts making no cents for you. read more

So your mediocre "spa" has low morality technicians who like to openly make fun of paying customers in a language they think won't be understood huh? Seeing as your so called "business" is only rated 3/5 that isn't surprising. Too bad your business isn't fit to serve the community but will, unfortunately continue to allow this trash behavior while providing low skilled services (per the other reviews). Here is hoping Karma does it's job and closes your trash business. read more

B&L Nails Spa - This is your rating forever. Thumbs down. - Nail Salons Near Me - Tucson, Arizona

I loved the design but the girl doing my nails burned me with the file not once but 4 times. they didn't even bother to deduct anything for cutting me. Will never go back. read more

I was in Tucson for Vacation and made appointments for pedicures for my boyfriend and I. I would not recommend this place to anyone. My boyfriends foot was bleeding after the technician scraped too much skin from his heel. His nail on the same foot was also bleeding from being trimmed to short. They were very pricey for the area and tacked on charges for things that in other salons are included. There are so many salons in this area, I would go somewhere else. read more

B&L Nails Spa - This is the next day. The skin is just gone in his foot is raw from that pedicure - Nail Salons Near Me - Tucson, Arizona

They had me waiting almost a hour then took someone before me, then charged me 35 for a fill! I was done with this place and their crappy service! Didn't see the awful job until after I got in the car read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

Terrible service. I walked in at 18:18 and asked for a pedicure. The lady looked at me and slowly said oh we're closed. I then ask, I thought you close at 7? Is that not enough time? She then says oh sometimes the water machine doesn't work . I just walked out after that. She had no consideration or interest in taking any business with me. read more

I truly enjoyed the service here, never have I ever personally taken an opportunity to get a professional pedicure from any salon, ever. Towards the end of the day, prior to them closing I spent less than two hours before I was finished with my pedicure. The workers were swift and efficient. I should certainly recommend this business to others looking to improve their foot health, thanks! read more

Bad customer service over charged or should I say stealing from customers smh long wait then lan is a liar charged me 50 for a kid gel mani not even for an adult how sad to steal from a long time customer shady as hell then they sit there while working on you judging everyone. Then rushing to get to your next customer, I stopped going here for a very long time try to give it another chance but see they have gotten a lot worse won't be going back and I don't recommend to anyone!! read more

Worst experience I've ever had at a nail salon! Extremely rude and unprofessional! And my nails look so awful! They didn't even do the full service I paid for!! I will never set foot in there again!! read more

B&L Nails Spa - Terrible job!!! - Nail Salons Near Me - Tucson, Arizona

I don't like making an appt. and it's not honored. A friend suggested this spot and I literally drove 35 min across town to get there only to sit an hour and a half after my appt. Mind you I was more than on time. Not one person apologized for the wait. I won't be returning! Great spot for a walk ins, not appointments. read more

STOP!!!!!! Unsanitary location and overpriced service for manicure without manicure service! I will NEVER get my nails done here again! I am going elsewhere for better and correct service. read more

DO NOT GO HERE!!! They are inconsistent in their quality of work and do not respect their clients. The first time I went there, I was a walk-in. They are near my dentist and I needed a dip. So I dropped in to see if they could take me. Lana did my nails. She did a beautiful job. I received compliments on my nails and I recommended B&L to others. The second time I went there, Lana did my nails again, same color. Her work wasn't so good. There was unevenness (waves), pits (like air bubbles had burst) and the shape was wrong. But I went along because no one should be getting so close to my nails that they can see the pits and waves. I reshaped the tips myself. The third time I wanted my nails blue. I chose a dark almost navy blue. I had a different technician this time. The color she chose to use was more of a periwinkle. I pointed out that it wasn't the color I chose. She said it was because it had the same number, and that it would get darker (that's a theme with them). But it did not get darker because it was not the color I'd chosen. They had misnumbered either the display book or the dip powder jar. At the end of her work, all her coworkers repeatedly said "pretty color" like a supporting chorus. I accepted it. It wasn't what I'd chosen but it was blue and I don't mind periwinkle. The fourth time I went I wanted a dip and a pedicure, and wanted the same color on my fingernails and toenails. I chose sort of a mauvish-wine color. This was a different technician than from before. She used the color I'd chosen on my fingernails, but on my toes she used a chocolatey color. Not the same colors. I couldn't tell right away that the colors were different because of the lighting, and I couldn't put my fingers next to my toes (I'm old, okay?). I think they were counting on that. She put the dip so thinly on my nails that it was wearing off the tips the next day. I just kept filing them back until I got a chip and in to get a fresh dip. The "fresh dip" was yesterday, March 15th, and is the final visit to their salon. Lana was available to do the dip. I chose a shade of red that I liked. When she opened the jar, I commented that it looked pink. She replied it would get darker. After the first application I commented that it was not the color I'd chosen. She said it was because the numbers were the same. (Their theme!) I replied that either the jar or the display is numbered wrong. She said she had two more coats to do and it would get darker. Second coat, I pointed out again that it was pink. She said she had another coat to do and when she is done she would make it red for me. She tried to make it sound like it was my fault that the colors didn't match because I chose that number and the numbers were the same. The top of the jar had the number written on it, and I suggested that someone misnumbered the jar. She showed me the bottom of the jar had the same number. (I suspect they're buying dip powder in bulk and reusing the jars.) She says the owners order from the manufacturer and the manufacturer said it's not 100%. I guess she's saying that they're buying cheap unregulated and unreliable product and aren't sure about its quality. She said it's not her fault. And I agree. If she did not mislabel it, then it is not her fault. But it is her responsibility to use the color her customer chose. She said that she didn't change it when I pointed out it was wrong because some customers just say it's okay. I told her I don't like pink. Beside, I wanted red. Meanwhile, she is filing my nail with all her might, cutting into my cuticle. Even after I indicated it hurt she didn't stop. Instead she dug her nail into the cut. I think she did it on purpose to punish me for complaining. After the third coat of dip powder, she painted my nails red with a gel polish. Not the same shade I'd chosen, but it wasn't pink. I paid for the work and even tipped her, but I will not be back. I will be filing a complaint with the BBB and Arizona licensing board read more

I was here for work from out of town, needed a pedicure and this place was right next to my hotel so I chose it. The place is nice but the staff that day was just not it. I sat down for a pedicure, wasn't even asked if I wanted a package or anything off the pedicure menu, she just assumed that I wanted the cheapest option which was the classic.... I definitely wanted more. I barely got a scrub on my feet, and some lotion. She seemed upset that she was even giving me a pedicure. Just not a pleasant experience from this place. read more

I've called on a Saturday to make an apt for Sunday. I was told on Sunday's they do walk in's only & they open at 11. So I'm here at 11 and people are inside cleaning. At 11:11am the guy walks out says he's closed. I'm like your sign says open he's like no we're closed. I said I called your store yesterday to confirm and he's like no you didn't read more

B&L Nails Spa - Both their door and the website say they are open Sunday's - Nail Salons Near Me - Tucson, Arizona

Upon first impression, the nail tech was very attentive and detailed. There was no wait, and it took 2 hours for a pedi and gel mani. Just to leave with mediocre result, ashy cuticles, & uneven polish. read more

B&L Nails Spa - Gel pedicure - Nail Salons Near Me - Tucson, Arizona

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New here in Tucson, came to have acrylics removed. The spa was clean and everything looked up to date. The ladies in the front desk were nice and were also technicians as well. Was seen right away and as I was sitting down in the waiting area the man across from me at the nail station just stared at me with a stern look and said "come here" and immediately I felt uncomfortable. As he started removing the acrylic it was starting to hurt me (of course I already knew this prior to the procedure) I already knew I wanted to leave, other than that. I had what I needed done, hope some things can change personality wise. read more

They have always done a great dip job and color changes! Friendly and clean place. Several workers. Hasn't ever been super crowded either. Nice and relaxing. Good music videos. read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

Don't go. They are incredibly slow, don't have enough people working a d won't be upfront about how long you will wait. Waited over an hour and ended up leaving. I should have known to leave when I saw an upset customer leave when I arrived. Seriously go somewhere else. read more

This is my favorite nail salon. I am able to get a mani, pedi, fill, and waxing all at the same spot! Staff is amazing and friendly always... read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

Would never go back. Booked for two people, myself & my mom. 2 full sets & 2 pedicures. They weren't just rude and shady, they were blatantly being racist to my mom, even to where the lady doing her pedicure yanked her leg and started yelling when my mom was trying to ask to add another thing to her package. I was getting my full set and because she was rushing, she cut me while drilling THREE times. Ended up canceling my moms full set and my pedicure because of how rude they were being and the lady tells me "it's okay hunny no need to be sad haha" NEVER AGAIN. And my nail's didn't even last a week, they started lifting 4 days in. Total was $130 and there was a $5 charge for cards ... read more

Despite what other people say, I actually really enjoyed this place. My sisters, mom and I went here for a girls date and got a pedicure. Kim was my tech and she did a beautiful job. She took her time and shaped my nail beautifully. The other teachs did finish my sisters jobs super fast, almost like they were rushed, but at the end they did do a beautiful job. read more

After having a bad experience at Vinny's I went to B&L and lan really did wonders on my nails and fixed them to exactly to how I wanted them in the first place Thank you will be to continue to go here from now on Super quick and lovely customer service read more

When I was waiting to get a pedicure at least four people that came in after me who is getting their services done I finally said I'm running out of time someone came over and I told her look just get the polish off my toe nails I said that 3 or 4 times another person came over and I guess explained to her what I said at least that's what I thought she kept trying to do a pedicure and I kept saying no all I need is the polish off my nails and file they charged me for a pedicure I argued it didn't matter. I didn't get polish on my nails I didn't get lotion oils or massage or get my feet scrubbed I should've been charged for a basic manicure,Very rude very unprofessional I wish I read the reviews because some of those scenarios is kind of what I experienced. read more

My nail tech was very precise! She took her time but was efficient and very sweet! We got mani pedis and are extremely satisfied. It was my Mother's bday treat and we wouldn't have it any other way or at any other location! read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

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Best place I have been in Tucsonwould highly recommend!!! When I got there and asked if they could do the granite look it was the lady's first time but she did amazing job and took into consideration how I felt about her work these are one of the best that I've ever gotten‼ they take their time and take pride in their work definitely coming back next time I go to Tucson read more

B&L Nails Spa - Nail art done by Ammy she was amazing Her 1st time doing marble and it is just stunning would Highly recommend - Nail Salons Near Me - Tucson, Arizona

I came in to get a pedicure and a full set and it was a horrible experience. To start off the guy there didn't even let me finish looking at the colors to see what I liked. He was really messy with the acrylic that I'm still taking it off till now. He didn't shape them right and didn't make sure they where the same size as the other had and as I told him that they were bumpy he continued to add gel even tho I said I didn't want gel. Than they put acrylic on my to big toes with out even cleaning the nails and getting the ingrown toe nail out that I told him I had the girl that finished my feet try to fix them the best she could and I appreciated it that's why I'm giving the one star but beside that it wasn't a good experience I won't be coming here again read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

Extremely happy with B&L nail spa that's my go to for nails, and eyebrow wax! Thank you guys for the amazing service you provide! Also they have protection barriers and maintain their masks on! read more

B&L Nails Spa - Nail Salons Near Me - Tucson, Arizona

Was hoping to get a pedi. Showed up when they opened and was seated then sat for like 10 mins. Was in a hurry so just got a polish change and left. I hope they learn to manage their time batter. I'm not from this area figured I would try it. read more

I needed a new salon since I moved to a different part of town. B&L was close by so I did a little research and the reviews on Yelp and Google sounded amazing so I decided to give it a try. I came in on a Saturday at 12:15pm, was told to sign in and come back in an hour, so I did. I came back at 1:20 and still had to wait 25 minutes before I was seated in a pedicure chair. After that, it was 15 minutes before someone actually started my pedicure. I kept thinking, "The reviews sound great, maybe it'll be worth the wait." Let me tell you, the pedicure definitely was. The technician didn't do a great job of shaping but everything else was AMAZING. The massage, the scrub, the attention to detail on the polish, everything else. So I thought, "Ok if the manicure is this good, then this will be definitely worth it and I would get the hype." Unfortunately, the manicure was a huge letdown. The shape of each nail was different, it was rushed, the massage was less than a minute and the paint was not even. I had to point out a few mistakes. They also don't have OPI and CND, which I think are common selections at nail salons. Even the brands that they do have are limited in color offerings. So because of the wait time (I even had to wait 15 min between the pedi and mani), the color selection, and quality of the mani, I don't think I'll be a regular. I might come back for a pedi with the same person and with an appointment, but yea, definitely won't be a regular. read more

B&L Nails Spa - First time visit. Busy, wait times are pretty long without an appointment. - Nail Salons Near Me - Tucson, Arizona

Horrible customer service. They messed up on my nails and then CHARGED me additional fees to correct their mistake! Also, scheduled appointments are not truly honored. Find somewhere else to go! read more

The workers are good. The smell is WAY too much. Too much enough to make my mother and I both literally sick to our stomachs. I got sick in the parking lot as soon as I walked out. Took a while for them to see us. Dirty. Nobody wiped anything. read more