Absolutely the best tasting water I have ever had!…read more Staff is always friendly and courteous when I refill water jugs.

Love this water store, I drive past several windmills and an indoor water store to get to quench…read more The workers are always SO NICE! I appreciate that they wipe down the water jugs, just SO CLEAN and GREAT customer service!

My experience with Rayne Water in Bakersfield has been extremely disappointing. Since the water…read moresoftener was installed in October, the unit has not worked properly. It failed to drain as it should and eventually started producing green and yellow-tinted water throughout my home. There were multiple service attempts to fix the issue, but nothing was ever fully resolved. I was in contact with Sean, who admitted something might be wrong with the unit and scheduled a replacement -- but the technician showed up without all the necessary parts. After yet another failed attempt, I requested the unit be removed. Instead of honoring that and issuing a refund for a system that hasn't worked since day one, they denied the refund and continued showing up without the proper equipment. This has been a string of unkept promises, poor service, and no accountability. I would strongly caution anyone considering Rayne Water. I expected a functioning system and professional service -- I received neither. "Here are attached pictures yellow water is with water softening system running clear water is when they set it to bypass" - Also there technicians and system was showing a house leak they told me it could not be the unit and I had to call a plumber, after calling plumber it was proven to be the defective unit in which they refused to pay service visit call.

Very prompt. Andy gave all the information we asked. Very helpful with adding a line from the…read moreosmosis tank to the icemaker. That means one less filter to buy and replace. The installation guys were excellent. The old pipes were not helpful and needed replacement. They work longer to get it all working. The value is excellent I enjoy chlorine free water house wide and the osmosis system in the kitchen.

Hilda is very attentive and cheery. Definitely come weekly for my alkaline water here. Hilda also…read moremakes the best salud drinks with EVERY SINGLE FLAVOR! Also the store is definitely girl pop approved! Thanks Hilda for your cheery smile and AMAZING SERVICE!

I was surprised of the great service provided here. They actually took my empty bottles of water,…read morecleaned and filled them for me. Th PH water tastes fantastic. The place is very clean. If you can get the water plan. So worth the money.

Prompt , great communication, competitive pricing . Very reasonable to work with even after a…read moremisunderstanding happened

Great service. Responds quickly, does the work quickly and gets out of your hair quickly. Exactly…read morewhat I like!

rarely write reviews, but this has been one of the most frustrating service experiences I've ever…read morehad. My system has been out of service for months. Every time a technician comes out, there's always "another issue" or "another part" needed. Nothing actually gets resolved. It feels like a constant loop designed to delay rather than fix the problem. The office staff is just as concerning. The customer service is extremely unprofessional--dismissive, unhelpful, and at times outright disrespectful. Instead of focusing on actually fixing the issue, they constantly try to push me into buying a completely new, expensive unit. What really crossed the line is how obvious the sales pressure is. When they can't make a sale, their attitude shifts--and at times it even feels like they're laughing it off, which is completely inappropriate given the situation. I've also been told parts are "unavailable," yet I've found the same parts online for half the price. That raises serious concerns about honesty and transparency. On top of that, their position in the Central Valley feels like a monopoly. With limited competition, it seems like they have the power to upsell services, inflate costs, and push unnecessary replacements instead of offering real solutions. That imbalance shows in how customers are treated. At this point, I've had to escalate the issue directly to the manufacturer because something clearly isn't right. I strongly recommend looking elsewhere. This experience has been exhausting, expensive, and completely avoidable with a company that actually values its customers.

We used Quality Homes Services for our solar as well as generator installation. They provide…read morereliable, friendly and responsive service. We had an issue with our generator WiFi communicating with our mobile app and they sent out Greg, their expert, who was able to solve a months long issue in about an hour. It would have been even faster but we live in an area where our cell service is weak and that was hindering the process. We have been very happy with every individual we've encountered from their company. Excellent service!

Our water heater went out the day after Christmas and flooded our garage. Our home warranty denied…read moreour claim stating it was just a leak even after I explained it was not just a leak that it had completely failed and would need to be replaced. They told me I would need to have a licensed technication come to our home to confirm that it would need to be replaced. I was frantically calling plumbing companies but it was a Saturday and I was having no luck. I called Frye Plumbing but the phone just rang. I hung up and did not leave a message. Eugene called me back and told me he would come right away. He confirmed it needed to be replaced. He got on the phone with the home warranty company and he explained to them it needed to be replaced. I truly believe God sent him my way. God bless you,Eugene. You are appreciated.

Eugene is dependable, especially in emergencies. He has helped fix a garden pipe leak, install a…read morenew water heater, and switch out a broken shower fixture. He is very knowledgeable and trustworthy. Prices are reasonable and good value.

RUDE STAFF(LYNETTE) INCOMPETENT OWNERSHIP!…read more The absolute worst service I've ever experience and Lynette is an absolute peach and lovely to deal with NOT. THIS BUISNESS LACKS PROFESSIONAL STATURE! DO NOT PURCHASE NOR LEASE A SYSTEM FROM THIS COMPANY! They are crooks and rude as all hell! They DO NOT SERVICE THEIR EQUIPMENT AND SEND EMPLOYEES TO THREATEN REMOVAL! Lynette got on the phone and immediately berated me she raised her voice right off the bat! SHE WAS RUDE, condescending and absolutely unprofessional in every aspect! They tested our system before install and stated with all the arsenic and hard water we would need extra salts and more regular service than a standard system. We were on salt delivery and they showed up once in 6 months. Our skin feels horrible the water stinks they don't service nor supply salt regularly. I watched the install and it took less than 3 hrs and they want to sub charge 6,000$ for an early removal. DO NOT TRUST THIS COMPANY! Lynette needs to go get A job at Taco Bell where attitudes and disrespect are expected! I would fire a mouth piece like that in a heartbeat! I will update their absolutely disgusting install job later today! Only an owner with no other options would allow two years of the same complaints against his staff, that is either neglect or incompetence in every aspect! I should have checked these reviews before we paid for this worthless system!

The reviews say it all. Poor customer service. I contacted the main office a month ago and the…read moreissue is still not resolved. Just my opinion, but I know they have large commercial accounts that pay their bills. It seems homeowners and smaller accounts get the short end of the stick. Would not recommend.