A-1 Plumbing: Poor Workmanship and Unprofessional Conduct I recently hired A-1 Plumbing through my home warranty to repair a leak in my kids' bathroom. While the warranty covered the plumbing repairs, I had to pay $700 out of pocket for the removal and reinstallation of the bathroom cabinets. I specifically asked before the work began if the cabinets would be properly reinstalled, and I was assured they would be - unfortunately, that was not the case. Poor Workmanship and Damage to My Home After cutting open the drywall to reach the leak, the workers made only a crude attempt at patching it up. They didn't bother to properly seal, sand, or finish the drywall, leaving the repair blatantly visible and unfinished. The patched area was left as an eyesore in my bathroom. Up close, the sloppy workmanship is even more apparent. The patched section of drywall was left with rough, jagged edges and an uneven surface. It's clear they took no care to restore the wall to its original condition. The cabinetry was reattached crooked and not level. One corner sat higher than the other, and it wasn't even flush against the wall. This misalignment was immediately noticeable and clearly showed that the installers hadn't taken the time to ensure the cabinet was properly aligned or secured in place. There were also visible gaps left between the cabinet and the wall, as shown above. In addition, the cabinet's doors and frame were misaligned due to the shoddy installation. The doors did not line up correctly or close evenly. The entire installation looked rushed and highly unprofessional - far from the level of quality I expected from a professional service provider. Unprofessional Conduct Beyond the poor craftsmanship, the workers' behavior in my home was extremely unprofessional. For example, they: * Used inappropriate language while on the job. * Made unnecessary, disrespectful remarks about my dogs. * Kicked a bag around inside my home, causing loud banging noises. This kind of conduct is absolutely unacceptable in a professional setting and made me very uncomfortable in my own home. Lack of Accountability and Failed Attempt to Fix the Work When I called A-1 Plumbing to complain about the poor workmanship, they initially refused to accept responsibility. The company even claimed that my home was "already like that," which was completely untrue. I insisted they address the issues, and they eventually sent someone back. Unfortunately, instead of properly fixing anything, that worker used a nail gun on my cabinets, leaving numerous unsightly holes on the exterior. Their so-called "repair" only caused more damage to my cabinetry. Even the inside of the cabinet was not spared - several nails punctured through, marking up the interior as well. When I confronted the worker about all these holes, I was told to just "use some nail glue" to fill them in myself. This dismissive response showed a complete lack of care for quality or customer satisfaction. One of the workers even admitted, "That was the best I could do," essentially confirming that they had no intention of meeting an acceptable standard of workmanship. After numerous calls, I finally reached the owner of A-1 Plumbing, who offered to come by and inspect the work. By that point, I refused to let them back into my home -- especially after learning that the offensive language I overheard earlier had actually come from the owner himself (who hadn't realized I was within earshot at the time). Conclusion This entire experience was deeply disappointing, and A-1 Plumbing ultimately left my home in worse condition than it was before the "repair." They demonstrated unprofessional behavior and failed to take accountability for their poor workmanship. I absolutely cannot recommend this company to anyone. If you are looking for quality work and respectful service, look elsewhere. I hope my review helps others make an informed decision before hiring A-1 Plumbing. read more

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A1 plumbing did an amazing job. We had a root obstruction in our mainline, front yard, causing frequent clogs and flooding in our house. A1 gave us the best offer from other plumbing companies and they were efficient and knowledgeable. A1 made this horrible experience less stressful. Thank you, A1! read more

A1 Plumbing Service - A1 business card - Plumbing Near Me

A1 Plumbing has demonstrated a consistent pattern of poor workmanship, shoddy craftsmanship, and deeply unprofessional behavior, making it a company homeowners should be extremely cautious about hiring. Plumbing issues already create stress and disruption, but the situation becomes far worse when the service provider not only fails to fix the problem but also introduces new issues through careless work and disrespectful conduct. Unfortunately, numerous customer experiences point to a troubling trend within A1 Plumbing, owned by Rick Romo and operated with the help of his sons DJ Romo and Richard Romo, along with Richard's son, Austin Romo. One of the most alarming issues is the consistently low quality of their workmanship. Customers have reported drywall repairs left jagged, unfinished, and visibly damaged--patches that were never properly sealed, sanded, or blended into the surrounding wall. Instead of restoring the area, the work left behind obvious scars that stood out immediately. Cabinets removed for access were reinstalled crooked, uneven, and misaligned, with noticeable gaps between the cabinetry and the wall. Doors no longer closed properly, and the entire installation looked rushed and careless. These are not minor oversights; they are fundamental failures in basic craftsmanship, reflecting a lack of skill, attention to detail, and pride in their work. Beyond the technical deficiencies, A1 Plumbing has shown a troubling pattern of unprofessional behavior. Multiple customers have reported that Rick, DJ, Richard, and Austin use inappropriate language inside clients' homes, make disrespectful remarks, and even kick personal belongings around, causing loud disturbances. Even more concerning, Rick has been described as openly disrespectful toward clients after hanging up the phone, mocking customers, laughing at complaints, and becoming rude or confrontational when he is frustrated. This kind of behavior is unacceptable in any professional setting, especially when dealing with people who are already stressed by home repairs. The company's response to legitimate concerns only adds to the problem. When confronted with clear evidence of poor workmanship, A1 Plumbing has allegedly denied responsibility, even claiming that pre‑existing damage was the homeowner's fault despite obvious signs to the contrary. Attempts to "fix" their own mistakes often resulted in further damage, such as using a nail gun on cabinetry and leaving numerous holes both inside and outside the structure. Instead of offering a real solution, customers were told to "use some nail glue" to repair the damage themselves--a dismissive and unprofessional response that shows a complete lack of accountability. More serious incidents have also been reported, including entering homes without permission and leaving doors open for hours, putting pets, property, and personal safety at risk. These actions go far beyond poor workmanship; they reflect a fundamental disregard for the trust homeowners place in service professionals. In conclusion, A1 Plumbing--under the ownership of Rick Romo and the work of DJ Romo, Richard Romo, and Austin Romo--has demonstrated a consistent pattern of substandard craftsmanship, unprofessional conduct, and refusal to take responsibility for the damage they cause. Homeowners rely on service providers to solve problems, not create new ones. Based on the documented experiences, A1 Plumbing has repeatedly failed to deliver even the most basic level of quality or professionalism. Anyone seeking reliable, respectful, and competent plumbing services would be wise to look elsewhere. read more

Could not have had a more positive experience. Fast, reliable and did a great job, with a friendly attitude, and the kind of confidence you always hope to see, when something in your home breaks down. Responded to my call quickly. Scheduled the service visit promptly. Called to notify me when on their way. And arrived at the time they promised. What more could I ask for? read more

UPDATE CALLED THE OWNER AND HE OF COURSE BACKED THESE LOSERS UP REAS MESSAGES so did my dog grow thumbs and learn how to open the back door himself? all of a sudden? my cameras literally prove only your grandson and son were the ones at my house not a single other person was at my home yesterday but them. but crazy you wanna go and try and say they weren't the ones who opened it and left it open. pathetic. yall have a special place in hell. best part you can't delete this review. I'm a single mother. this is not ok ever. I'll be damned if my landlord himself don't sue. if i could give no stars i would but yelp makes u give at least 1 worst service ever. this man went into my home without permission. i wasnt even home. not only that, but i was at work and gone for 13 hours yesterday where he left my door open the whole time, let my dog inside my house who tore up my sons room pissed on my brand new rug, and thank god my cat was still in my freaking house. cause had my cat ran away id be finding this man myself. i feel violated to say the least. you called me that morning and i told you you did not need to go in the house it was my water hester that was outback by the gate. i wasnt home. so why did you ever even feel the need to check my door to see if it was unlocked? let alone leave it wide open for 13 hours. i live in oildale and i have homeless tweakers come up here all the time anyone at any point coulf of robbed me cause of you. worst service ever. i hope the absolute worst for you in life. letting all the bugs and flys into my home. read more

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broke a costumers belongs and agreed to pay to fix it but back tracked after the payment was given also gave two jobs to be disrespected & threaten. read more

I found them to be very professional knowledgeable and very clean. Showed app on time. Work out work all day through a little pricey but you gotta pay to get it done right?.found Rick to be a honest and friendly person. Would recommend to anyone. read more

Our home warranty sent out A1 Plumbing Service for a noisy hot water heater. They quickly diagnosed the problem and a new 80 gallon hot water heater was installed a few days later. It only took a few hours and the area was left clean. They consistently provide knowledgeable plumbers who take care of any plumbing issue quickly and efficiently. read more

After being provided A1 Plumbing by my Home Warranty company choice, they arrived and determined that the leaking was due to a faucet which was recently purchased and installed just a few weeks prior. They stated they needed to get prior authorization from my warranty company choice upon receiving approval. I verified that the Faucet would be same or similar value which they responded would be which I have in a text after a few days and multiple attempts to set up an appointment which I would be unavailable for, but my daughter would be present. They installed the faucet upon my viewing of the faucet was deemed to be of, nowhere near same or similar quality I contacted them. They said the home warranty company would only authorize one of what they call builder after speaking to the warranty company. They said they had authorized a $70 replacement further noted that my old faucet was still under warranty and which I plan to offset the hundred dollar fee with my Home Warranty company Required me to provide A1 Plumbing their taken it. I immediately contacted A1 Plumbing . They stated they would get back to me within minutes. I received another text stating that they no longer had the faucet which had no time I gave them permission to remove from my home and I asked them to do the right thing either provide the faucet or, provide value the money of which the faucet was worth. I asked them to do the right thing as I deem this as theft. I contacted the Home Warranty choice and instructed them what happened and that I deemed this theft they were in agreement and said that they would escalate this immediately and I should hear back from them within 24 to 48 hours A1 Plumbing has ceased to communicate or respond to me so I have no other recourse since they're unwilling to do the right thing to see legal action and file a complaint of theft with the local police department and pursue this in small claims court stay away from this company, or you will end up with more than a leaking faucet read more

If your looking for someone to get the job done quick and efficiently then I recommend that you call A-1 Plumbing they are considerate of not just their time but yours as well and they know what they're doing! Great Job A-1 Plumbing thanks so much! read more

Chose this plumber based upon review on Nextdoor app. Called this company on Jan 26 at 8:30 am and set an appointment for the next day, Jan 27 at 8:30 for leaking valve. On Jan 27, I took morning off from work to be home for plumber. Plumber was a NO SHOW at scheduled appointment time nor did plumber give a telephone call or text regarding late/no show. Sent plumber a text 1 hr after no show and received NO response from plumber regarding scheduled appointment. Very unprofessional! Don't waste your time with somebody who will only end up wasting your time. Update: You received my address! Don't lie. Address was sent on Jan 25 at 8:38am. I received a "read" receipt at 8:40am. Not posting photo of text here as it includes home address. read more

A1 Plumbing Service - Text message to plumber - Plumbing Near Me

Rip-off artist...don't trust this company. See pictures of the bathtub installation, they speak for themselves. In addition to the terrible and incomplete tile work, Rick promised me "brand new Moen fixtures" and a porcelain tub and installed plastic fixtures and a hollow metal tub that's so cheap and so bad, I didn't even know bathtubs were made this crappy. Avoid A1 at all costs! read more

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these guys are the best .I was having emergency sewer problems and they fixed it so fast i was amazed.I will tell everyone about them. They took the stress right off and the get in there and know what to do They are very good at their job . I am blessed to have found them A plus job thank you guys Buffy read more

They came out on a Saturday and showed up very quickly. Fixed a ceiling water leak in minimal time with minimal damage. I didn't give 5 stars because a check payment was insisted on versus taking a credit card. read more

Best plumbing service I've used! Prompt, professional, honest and affordable. I definitely recommend Rick and crew!

The supply line on my water heater was leaking and I got same day service from A1 Services. They came, fixed the issue and left...all within 15-20 minutes. Great service!! I'll definitely be calling them for the next repairs needed. read more

A + service from an A+ guy. Needed a quick fix for a leaky pipe. Rick came out right away on a Sunday and repaired it at a decent price and we avoided a lot of stress. Thank you, you're our new guy! read more

These are really down to earth guys who take care of business. I called late afternoon and he was able to squeeze me in to replace a water heater. He was priced fair and if any other plumbing issues come up he'll be the only one I call. Trustworthy person. Rick and his helper were quick and efficient. They made sure everything was working properly before they left. Anyone needing plumbing work done call these guys. They'll treat you fair. read more

Rick and his team at A1 Services go above and beyond! He arrived at our 1930's home and completed a total re-pipe in 3 days. The team plumbed everything from the street, throughout the whole house, and all the way back to our studio and laundry room. By the end of a fast and efficient job, Rick completed everything he was going to do surpassing expectations! My husband and I are highly satisfied and would defiantly recommend anyone out there in need of an awesome plumbing crew to hire A1 Services! read more

Called for an estimate for some work I needed done from home inspection report. Rick was able to come out same day. His estimate was more than half less than the previous estimates I had gotten. More in line with what i consider reasonable. Rick and son were able to do the work the same day which was just awesome. Did an excellent job. Saved me over 1200 dollars. I highly recommend you start with A1 Services first for plumbing needs. read more

Very nice man. They were quick, courteous, and affordable. Really glad I chose them over anyone else.

We are in escrow and need things fixed before we close. Another plumbing company came out and quoted us over $900 for two small leaks. Rick was able to come out the same day and fix both leaks for $250. Very happy customers! read more

Rick has done several jobs for us at our last home and our current home. He is fast, efficient and friendly. We are very happy with his work and will continue to refer people to him and hire him for our plumbing needs. read more

Dont ever go with these guys. They will take your money and run. They came for 5 mins, did nothing and demanded money. Complete waste of money and garbage no name company. Hire a professional read more

I have use Rick service many times from plug drains to faucet replacements is very fast very efficient very knowledgeable friendly self-starter when he leaves the job is done highly recommend him very fair priced awesome job will use again in the future read more

These guys are the biggest rip-offs and frauds in the history of plumbing. DO NOT TRUST THESE GUYS. I asked them to work on some electrical issues regarding my lights and they came, turned on the breaker, and charged me an insane amount of money for it. I told them to fix the breaker; not just turn it on and off. I could've done that myself and I knew that was the issue but everytime I restart the breaker, the problem comes back the next day. They said it will be ok and charged me and then left. The next day, just like what I told them, the issue came back. I wouldn't trust these guys to clean a bathroom let alone do any plumbing work. read more

Rick and his helpers came to snake our sewer line after 9:30 at night. We had sewage flowing into our back yard. He came, snaked it, and was gone in no time. He was prompt and so helpful. A couple weeks later, we had the same problem. He came again. No problem. He said we likely have a root growing into our line. He will fix it for us when we are ready (and able) for him to do so. A+ service. read more

I saw in there add free service call to give price on repairs, I called told them the problem, two guys came over one of them was the son of the owner of this company. These two guys could not give me a price it was beyond there scope but said there dad could do the job so I got there business card told them I would call there dad. I went inside and about 15mintures later I was leaving my home and noticed they were still parked by my drive way ,I put my walker in the car got in and one of them came up to me with a bill for $$100.00 for the service call which they did not even know how to fix. I looked at it threw it on the car seat and told him that the call was free no he wanted to fight about it , then he walked away I tried to calm down I am retired and 0ver 70 female, I got scared started to shake ,then I tried to leave here he comes again.I told him I was not gonna pay when there add says free estimate he tells me but the office sent two guys out I did not ask for two guys to be sent out ,he would not let me go ,then he said how about 75.00 so I gave him a check ,only because these guys scared me. I called the office the next day talked to the owner there father told him I was gonna report this to the police .He told me he would not cash the check. I have been scared to report this to anyone until now I just have to say something about this let the public know what they did to me. I have moved out of town now and have the guts to speak. Just was scared they would come after me again.there is more to the story but this will give u an idea of what I went threw read more