We first started with HPS after the Home and Garden Show where they were offering AC service. They came out and did a thorough job of cleaning and checking. Did find a capacitor that was failing and replaced. Charged for the part only. Used them again to replace the water pressure gauge on our home system. No charge this time as they had an older one on the truck and I told them it was fine to use it (only difference was it wasn't as shiny or expensive as brand new). HPS isn't the cheapest but they are absolutely reliable and the office staff and pros are friendly and professional! read more

We called HPS for an emergency plumbing issue. They sent someone out quickly and "fixed" the issue. Three days later the same thing happened. They came out again and this time used a camera to go into the main pipe and found a larger issue (collapsed pipe). We were told it would be up to 72 hours for an estimate. It took over a week to just get an estimate, despite calling multiple times (this was an emergency issue, our pipe had collapsed and our bathrooms kept overflowing with sewage water). In the meantime, we decided to contact another company, Hometown Plumbing. They came to our house within 22 hours, provided an estimate on the spot, and returned Monday morning to complete major work and pipe replacement. Meanwhile, we just heard back from HPS TODAY, over 10 days after the initial issue, and their quote was $6,000 higher than what we paid Hometown Plumbing. We are glad we didn't wait around and found a superior company to get the job done. read more

Requested a service to reroute gas line. Their service technicians Manny was knowledgeable and efficient! Their fees were reasonable. Would definitely recommend them read more

I had a great response time from Josh and he was thorough, very observant and knowledgeable. Josh exsplained the problem and got to it with no problems. This man, Josh, was extremely nice to come out after hours yesterday st 8:37pm to fix my toilet leak which was flooding my floor. I highly recommend Josh and I will keep his company (HPS Plumbing) phone number in my contacts. read more

Frank did an excellent job replacing our toilet. Very fast, friendly and efficient. I will always call them for my plumbing needs.

We called to request a quote for re-piping our house from HPS. When the guy showed up, he couldn't even be bothered to look at the bathrooms or the kitchen or anything else. He gave us a general quote of $10K to $12k. Really?! That's almost twice the other quotes we got. I don't know what kind of work they do but he was unfriendly and unprofessional. I guess they're too busy. read more

We had our drinking fountains refitted for bottle dispensers to give our employees more options for hydration and less plastic bottles. The HPS team was efficient and great to work with. Manny did a great job explaining all the options. I would highly recommend HPS! Maria Paine Jim Burke Ford Lincoln read more

Positive: Professionalism, Punctuality, Quality, Responsiveness Called HPS on a Saturday for an emergency call out due to an outdoor pipe breaking. HPS sent out a technician in less than a hour. Albert Sanchez was the technician and was extremely knowledgeable and fast. Pricing was reasonable due to it being a Saturday. Highly recommend this local company. Will definitely use them again in the future. Thanks again Albert and HPS plumbing! read more

Same day service - doesn't get much better than that! Purchased a new kitchen faucet....hubby took one look at it and knew he didn't want to tackle the install, so we contacted HPS and they were able to come out the same day! Frankie was polite, professional and fun to talk with. He did a great job. Will definitely use HPS again! read more

HPS Plumbing Services - New Aimadi kitchen faucet - Plumbing Near Me - Bakersfield, California

Requested an estimate for a major project of replacement of main sewer lines from house to street. Tech came out, said he didn't have the equipment to check situation and estimate work . Said he would return the next day with the equipment and give estimate. Waited 2 days for his return but he never came back and never called. So I went with another plumbing company who did the work. Exercise caution if you call them. You may or may not get the work done. read more

First and foremost. I would like to thank Frankie for the AMAZING job he did while he was working at our home. We had paid close to $10,000 for rerouting work that took less than a week to do. Everything we asked of Frankie was done without a complaint or an excuse not to do work. He is a credit to HPS and the main reason why I would do business with HPS again. HPS did work with us so we did not have to pay an arm in a leg which was greatly appreciated. So once again. Thank you Frankie for your excellent service! You turned a painful experience into a positive one. Give FRANKIE A RAISE!!! read more

As an homeowner and Realtor I have seen it all. And it hasn't been pretty. I am taking the time for this review because this company was beyond my expectations. Kenneth came out and replace my hardware in a shower/ bath. He did an outstanding job! Price, materials, on time, polite , professional, friendly all made a huge difference! Having more work done and plan on referring this company to everyone I know. And that's coming from someone who expects topnotch work. Hire with confidence. You won't be sorry. read more

I hired HPS to assist with a kitchen remodel. Edgar, the technician was amazing! He came out the day before my countertops were going to be demolished. He was prompt, courteous, and professional. He was in constant communication with me about the job. The job turned out to be more difficult than anticipated. Edgar installed my new sink, faucet, garbage disposal, and dishwasher. We are very pleased with the quality of the work. We would definitely use them again! read more

HPS Plumbing Services - Plumbing Near Me - Bakersfield, California

HPS responded within about 10 minutes after I left a voice mail about an urgent issue. One company responded the next day and one never called back at all. They sent Kenneth out within an hour. He spent about 15 minutes diagnosing my problem and trying to correct the mistakes made by the "handyman" who had tried to fix the leaking hose on my pull down kitchen faucet. He said that he could not fix it properly and still guarantee his work. Even though I offered, he did not charge me for this visit. His recommendation was to replace it with an entirely new faucet and that he had time early the next morning to install it. His estimated charge was about half the price I was quoted by another plumbing company. We went out to Home Depot that evening, bought a new faucet, and Kenneth installed it first thing the next morning. Still working great 3 weeks later. I highly recommend HFS and Kenneth for any plumbing issue and they will be the first one we call in the future. read more

We had a dripping faucet repaired and toilet gasket replaced. Also, the hose bib on our outdoor faucet was replaced due to a near leak in the 1/2 inch copper pipe. As always, HPS was responsive, efficient and trustworthy. Frankie Rios was our technician. He is friendly, knowledgeable and does excellent work. read more

We had a slab leak in 2016 and had HPS reroute our plumbing through the attic. They did great work and we were very happy. Today we had a slight problem with a valve and Frank came out from HPS and fixed it for free although the work is no longer covered under warranty. I would recommend HPS in a heartbeat!! read more

On time. Did several small to medium jobs. Willing to listen, accept suggestions, we worked together to solve one of the big problems. Thank you, Johel, for being here and helping a geezer out. read more

I was having plumbing problems in two bathrooms. They were able to come out and fix the issue same-day. Friendly and fast service.

First, when I booked they said between 4-6 pm. Ok, cool. 3:30 Johel called me and showed up 10 mins later. Excellent!! I explained what I was told the problem was (broken line) he says, I hope not that is a 2 guy job with a "per hour" rate. He walked in the bathroom, looked and a second later says, "oh! Its clogged. I'll get started!" Boom!! Like the pro he is he got the job got done. It was a pretty bad back up (don't use flushable wipes y'all) but superman made it go away. He was honest the whole way through. Told me what the possibilities were and the prices but luckily it was easier than we thought. I got lucky!! Johel, you are the man!! read more

Worst customer service I have ever experienced. When I called and made the initial appointment they provided me a time slot. I took time off of work during that time slot to allow myself to be available when they arrived. Close to the end of that timeslot nobody had called me or texted me to let me know when they would be here so I called the main office. They told me that they had pushed my timeslot to later. I informed them this was bad customer service as nobody had called to update me regarding the change in timeslot and that I had only taken off during the time slot they initially gave me. While I was trying to explain all of this to the customer service representative I was speaking to she completely continue to interrupt me would not allow me to finish saying even one sentence. And basically called me a liar saying that the initial timeslot was never given to me. I kept trying to explain to her the inconvenience that they had caused me but she would not let me finish my sentences even when I asked her specifically to let me finish talking. I would never recommend them to anyone as not only did I lose hours from work because I trusted what the initial person had told me but then I was treated with such disrespect and bad customer service when I called to discuss the issue with someone. read more

I had a leak with my faucet and Johel with HPS went above and beyond to take care of the problem. He explained what was wrong, and took care of the problem efficiently. He was friendly & professional, couldn't ask for more. Thanks! read more

I requested a quote on Yelp for toilet installation. I was quoted a price and asked if I could use the Yelp discount. The business manager responded and said yes I could use the new customer discount. I scheduled a time for them to come. The appointment window was 10-2 today. At 1:45 pm, I haven't received a call or message. I call and they say they have been busy. It should be 30-45 minutes. So after an hour with no call, I call again. They said they will be calling me. They call and then show up a little while later. Now, they quoted me a higher price. I ask why it is more than the original quoted price and they say that is the price. So I show them the messages from the business manager and they say when did you talk to him? I said Wednesday and they say he was fired yesterday. Ok, that just sounds shady so I said forget it and we will schedule something another time. I wasted my whole day for this inconsiderate, shady company. It sounds like bs just so you wouldn't have to honor the original price and discount. read more

I tried to replace a valve to my water heater and, of course, I should have called a professional (my wife told me several times). Called HPS on a Saturday and they sent out Johel Morales. He was very professional and he fixed what I messed up in about an hour. I told him that I thought I could do it because I watched a video. I'll never do that again. Just ending my aggravation and putting in a good mood again was worth the price, which I thought was very reasonable for calling them out on a Saturday. From the time I called them, to the completion of the job, was less than three hours. Very pleased. read more

The technician, Albert Sanchez, did a great job! He was on time, professional, thorough, efficient, polite and friendly. Our water heater failed yesterday (Sunday) and HPS replaced it this morning. read more

Jesse was punctual, courteous and efficient. He completed the job in a timely manner and picked up all the trash related to the project. I couldn't ask for more. read more

Johel Morales, the Service Technician, arrived exactly at the scheduled time, reviewed the situation, listened to my comments and prepared an accurate estimate along with an accurate estimate of the time needed to complete the repair. He conducted himself in an entirely professional and friendly manner. When he was finished he explained what had caused the problem and presented a solution to avoid this problem in the future. read more

...dude tried to get over on me original quote 1400$...same job one month later 4200$...all good never again...

I think the service you get depends on which plumber comes out. Our first experience with HPS was five star worthy. But the last two were more like two or three stars. Today we were quoted $913 for two small leaks. I decided to get a second estimate. Next company came out and fixed both leaks for $250! I have to say that the office staff is great! read more

Kenneth showed up on time, wearing a mask. He was able to size up the job, go to Dixieline for the right part and install it quickly and professionally at my home within an hour. Excellent plumber! read more