Absolutely the best tasting water I have ever had!…read more Staff is always friendly and courteous when I refill water jugs.

Love this water store, I drive past several windmills and an indoor water store to get to quench…read more The workers are always SO NICE! I appreciate that they wipe down the water jugs, just SO CLEAN and GREAT customer service!

We needed a new faucet and sink valve replaced...We setup our appointment last week with Tony for…read more12pm today and he was prompt and we were pleased. He was kind, professional and experienced. The price was definitely worth it. He did an amazing job. My husband and I were very impressed with his work. We highly recommend this company for your plumbing needs. 5 stars across the board.

Great service. Responds quickly, does the work quickly and gets out of your hair quickly. Exactly…read morewhat I like!

Not sure that the bottles are getting washed/Sanitized before refilling. Had water delivered tues…read moreand there was a leaf and somthing else in one of the sealed bottles

The customer service that I have received thus far is deplorable. I ordered my water service weeks…read moreago and have yet to receive any water. It was originally scheduled for Friday, March 20, 2020. However, without warning it was further pushed back to Tuesday, March 24th, 2020. Keep in mind that I only know this because I called their customer care department, no one bothered to contact me. I did finally receive an email on Monday the 23rd saying that my first delivery would be the following day. Great! I was excited to finally receive my order. But no, once again the delivery driver did not show, no call, no notice of any kind. I again called the customer service department only to find out that the delivery manager, Jason, had canceled my account. This was too much, and the customer care associate I spoke to didn't even have the courtesy to apologize. Now, I am told that it will be another week before my water is delivered. I understand that the Covid-19 has everyone scrambling to meet customer's needs, but there is no excuse for the way my account has been handled. I have a request to talk to the Route Manager, but I doubt they will even bother to call me back. I will be sending as many complaints to as many departments as I can find. If this is the way you run your business, I want to make sure as little people as possible are affected by your lack of professionalism. Update: I decided that Sparkletts was not the company for me, so I decided to go with another company. When i called to cancel my order and account entirely, I was told that my account was already pending cancellation. It amazes me that customer service these days is in such dire need of an overhaul, but this is the worst response to a complaint I have ever received. It would be nice if a company's customer representatives can be counted on to follow instructions. I am sure I will update again, because I have a feeling things work backwards at this company and I will be receiving my water soon, lol.

My experience with Rayne Water in Bakersfield has been extremely disappointing. Since the water…read moresoftener was installed in October, the unit has not worked properly. It failed to drain as it should and eventually started producing green and yellow-tinted water throughout my home. There were multiple service attempts to fix the issue, but nothing was ever fully resolved. I was in contact with Sean, who admitted something might be wrong with the unit and scheduled a replacement -- but the technician showed up without all the necessary parts. After yet another failed attempt, I requested the unit be removed. Instead of honoring that and issuing a refund for a system that hasn't worked since day one, they denied the refund and continued showing up without the proper equipment. This has been a string of unkept promises, poor service, and no accountability. I would strongly caution anyone considering Rayne Water. I expected a functioning system and professional service -- I received neither. "Here are attached pictures yellow water is with water softening system running clear water is when they set it to bypass" - Also there technicians and system was showing a house leak they told me it could not be the unit and I had to call a plumber, after calling plumber it was proven to be the defective unit in which they refused to pay service visit call.

Very prompt. Andy gave all the information we asked. Very helpful with adding a line from the…read moreosmosis tank to the icemaker. That means one less filter to buy and replace. The installation guys were excellent. The old pipes were not helpful and needed replacement. They work longer to get it all working. The value is excellent I enjoy chlorine free water house wide and the osmosis system in the kitchen.

Our filtration system is great. He is the one guy to get us best water ever. He is professional…read moreand I have recommended his company to everyone out here on the Kern River

From the owner: We do service and installs on water softeners, filters and reverse osmosis preventive maintenance…read more We service the Bakersfield, Delano, Wasco, Tehachapi areas and expect to expand. We like to take care of your needs within the first day or two rather then make you wait . We do not like to reschedule, you will feel the difference dealing with a small business that cares compared to a corporate company.

We were with them for years. Recently, our bill started increasing without any increase in our…read moreorder. We use about three bottles a week and our bill originally was $80 or $90 a month and then a few months ago it went up to $108 and then it went up to $135 and then it went up to $175 and we said this is just too much. We called them and canceled the service. They refunded the bottle deposit, but not the water bottles that we dropped off. We dropped off six full bottles. The water tasted good. They were good about delivering it.

RUDE STAFF(LYNETTE) INCOMPETENT OWNERSHIP!…read more The absolute worst service I've ever experience and Lynette is an absolute peach and lovely to deal with NOT. THIS BUISNESS LACKS PROFESSIONAL STATURE! DO NOT PURCHASE NOR LEASE A SYSTEM FROM THIS COMPANY! They are crooks and rude as all hell! They DO NOT SERVICE THEIR EQUIPMENT AND SEND EMPLOYEES TO THREATEN REMOVAL! Lynette got on the phone and immediately berated me she raised her voice right off the bat! SHE WAS RUDE, condescending and absolutely unprofessional in every aspect! They tested our system before install and stated with all the arsenic and hard water we would need extra salts and more regular service than a standard system. We were on salt delivery and they showed up once in 6 months. Our skin feels horrible the water stinks they don't service nor supply salt regularly. I watched the install and it took less than 3 hrs and they want to sub charge 6,000$ for an early removal. DO NOT TRUST THIS COMPANY! Lynette needs to go get A job at Taco Bell where attitudes and disrespect are expected! I would fire a mouth piece like that in a heartbeat! I will update their absolutely disgusting install job later today! Only an owner with no other options would allow two years of the same complaints against his staff, that is either neglect or incompetence in every aspect! I should have checked these reviews before we paid for this worthless system!

Lady Ana is very nice Good service you can send money also…read more,besides getting water And have phone service also available

From the owner: We specialize in providing customers with a one stop shop for cellular services and purified water…read more Our multi carrier store brings to you the latest in phones and accessories. We also provide you with a top of the line water filtration system that is clean, and maintained regularly by our staff. Guarantee to be crystal clear and Refreshing. - Prepaid - Phones - Purified - Water - Cellphones - repair - Bottles - BoostMobile - H2O - PagePlus - Alkaline -

Albert was very professional and fast. Theis company does good quality work…read more Thank you Albert!

rarely write reviews, but this has been one of the most frustrating service experiences I've ever…read morehad. My system has been out of service for months. Every time a technician comes out, there's always "another issue" or "another part" needed. Nothing actually gets resolved. It feels like a constant loop designed to delay rather than fix the problem. The office staff is just as concerning. The customer service is extremely unprofessional--dismissive, unhelpful, and at times outright disrespectful. Instead of focusing on actually fixing the issue, they constantly try to push me into buying a completely new, expensive unit. What really crossed the line is how obvious the sales pressure is. When they can't make a sale, their attitude shifts--and at times it even feels like they're laughing it off, which is completely inappropriate given the situation. I've also been told parts are "unavailable," yet I've found the same parts online for half the price. That raises serious concerns about honesty and transparency. On top of that, their position in the Central Valley feels like a monopoly. With limited competition, it seems like they have the power to upsell services, inflate costs, and push unnecessary replacements instead of offering real solutions. That imbalance shows in how customers are treated. At this point, I've had to escalate the issue directly to the manufacturer because something clearly isn't right. I strongly recommend looking elsewhere. This experience has been exhausting, expensive, and completely avoidable with a company that actually values its customers.