Maybe I was the one at fault for the situation idk. Pretty much we acquired an old house about a year ago and the pluming is extremely out dated it seems that the last owner did a lot of do it yourself jobs around the house, so it could be confusing to know what water pipes go where. I discovered a leak outside the house, was able to fix it and thought the problem was solved. But apparently somewhere along the line another leak started and this time it was under the house heading towards the crawl space so we decided to call a plumber. Originally we were told that the job would cost 750 which was fair enough because it seemed like a decent size job. I guess somewhere a long the line there was miscommunication my wife told the plumber that a line would have to run outside and connected to the PVC pipes that were dug up because that's how the back section of the house got its cold water. My wife tried to tell him and his response was 'I know what I'm doing' which if fair enough since he might have token it as my wife trying to tell him how to do his job which she wasn't. She was notifying him that the exposed pipe outside would have to be connected with the pipes under the house. I see how he could have been confused because usually the water pipes for a house run underneath, in the walls, in the attic somewhere and for some reason these pipes run through an old flower bed. But we thought he was going to find a way to reconnect the pipes. It turns out he ended up capping the pipes under the house or re routing them I'm not sure. After words we were in the front we tried turning on the cold water and it didn't work. So once again we told him its because the exposed PVC pipes outside had to be connected to the pipes under the house because that's where the house in the back got its cold water from. Once again it is an old house and I understand the water pipes are confusing I sent a good amount of time trying to figure it out myself and tried to fill him in, but apparently he wasn't having it. He proposed digging a new line to hook up the water and that the price would jump 3-4 hundred dollars, but that would have been unnecessary because pretty much if we would have drilled a hole threw the crawl space under the house we could have connected it to the excising pipe and and the problem would have been solved. no one would have to dig anything brake any cement just a hole in the wall big enough to fit a 3/4 pipe. Once I told him I didn't have an extra 3-4 hundred dollars since I pretty much had to barrow money already, he starts talking about using a water hose. At that point things go stressful since the back part of the house still didn't have cold water, he was talking about using a water hose to get the cold water running, we tried to tell him since the begaining that the back house got its cold water from the pipe we wanted him to fix and there was no way I could come up with 3-4 hundred dollars in such short notice. At this point I was hoping we could work something out.But it led to an argument and at one point he treated to fight me, and told us no one could have known that the PVC pipes that were in the flower bed were the ones that were feeding the back section of the house its cold water, even though we tried to tell him. If I would have known it was going to be more then the original 750 I would have straight up told him 'you know what let me get back to you in a week or something when I have the money' But he wanted to raise the price on the spot, I feel he should have maybe listened or maybe excesses everything more carefully to come up with a solid price. I am not saying this guy doesn't know what he's doing maybe it just wasn't his day its understandable we're all human and we all have those days. But for me it seems unprofessional to try to fight a customer, to blow off a customer when they try to fill you in on whats going on, to argue and insult someone. I had the 750 we agreed on and was ready to pay I just wanted the pipe to be fixed so cold water could run to the back house. While leaving I guess he threaten to tell all the plumbers he knows not to help us ,the entire thing was a very unpleasant mess. But maybe it just wasn't anyone's day. I will fairly mention that we were not charged for what ever he did under the house. Some advice I would give is maybe work with clients better and don't raise your voice and demean your clients. We are sorry for wasting your time. read more
