Jenn was pleasant, professional and helpful in helpingvmw open my storage account…read more I love the app and easy access code process. Thank you so much Jenn! Peace and blessings.

Facilities are cumbersome to get into, they want to push using the app for access, so dig your…read morephone out at every gate, door, and when you want to use the elevator. (Hands are probably never full at a storage unit.) Alternative is an access code at 3-4 different inconveniently placed boxes. The code is 10 digits long. Facilities always have issues. Broken door, or elevator or something. Today it was one elevator entirely out of order, one not working properly, and the climate control completely off. Pushing 90 degrees inside with high humidity. Good thing we aren't laying an arm and a leg for these features! As others have said, yes their standard business practice is to increase costs regularly. Expect in a year or two to be paying around 3x the cost you started paying. Place is tolerable if you need gap storage for a few months tops. If you need long term or convenient and regular access you'll be very disappointed here.

We rented there for over three years until we just could not go with the constant increase in rate…read more When they sent another increase to $180 per month (for a 10x15 storage, it was time. The access road is a mess, huge potholes so we had to take a different van as we could get stuck. For three years they said it is being fixed. Nobody is there now at all. I called after trying to catch someone there for three weeks...found out there is a person only between 11 am - 3 pm three times a week. The place is unkept, the hallways are never swept and yet the rent keeps increasing...I called for rate change with an offer of prepayment but they only would lower it by $10 for 12 month prepayment. Well, we are off to elsewhere and saving over $100 a month already.

I had my camper stolen from secure care mount holly in just 4 days!! No working cameras and gate…read moreleft wide open all day!! I later learned that a car hauler trailer was also stolen just a few weeks earlier. Obviously they have issues. They acted like it was just an every day thing. my camper was only a week old!! The lock was cut and they stole it in broad day light. It was there when I drove by at 2 pm and gone when I later drove by at 6 pm. do not go here unless you want your stuff stoLen!! Even though they refunded me my month rent And I had insurance.... I will be eating $3000 due to price increases , deductible and the hitch not bring insured!!

The office personnel, price, and website is very nice. Our only problem was that the…read moreweatherstripping along the bottom of the door was in very poor shape when we arrived (not sure why that was not inspected and corrected before we arrived...) but the office said they would fix that this coming Sat. (4 days after our arrival). Better inspections appear to be needed.

Cube Smart is so much more than one would expect from a storage company. Such prompt, courteous,…read moreand friendly service; I would almost go as far to say your treated as family. The entrance to storage seems to be very secure as well with a very sturdy gate and code for coming and going for each person. Also very well lit for added security, and more than ample storage space for what I needed. I would use again and recommend to friends and family.

Absolutely the worst. Since MyPlace took over, it's been a really bad experience. Gate code never…read moreworks and nobody can say why. You'll spend 30 minutes trying to get someone on phone to let you in. The other reviews are accurate. These folks are thugs. Stay away!

I would have actually given zero stars but I wanted to leave a comment. These people are crooks who…read moreup charge storage fees, charge ridiculous late/maintenance and then steal the property of their loyal customers. Terrible company! Do not rent from them!

I had a really good experience at the location on E. Franklin, Gastonia, NC. The lady that helped…read moreus was very helpful and professional, her name is Derika, she went out and beyond to make us feel welcomed. Thank you!!!!

I.i rented a storage unit and found out next day I ddont neednit as I wasnt able to move yet. I…read morewent back to office to cancel and never even moved anything in. I was forcefully to buy a lock i dont need that i dodnt open and not refunded 84 she said i hd .00 stating that I still had to cover insurance..manager was not there fir 2 days after when I went in to speak to other employees but just told me on phone had I came in next as I did and her not there I eluldnt recommend days afyete4 00 I rented facility. Moving truck is also not free with a 100.00 deposit to use it. I was totally ripped off.

I chose Easy Movers because of customers' reviews, and they weren't kidding how great this company…read moreis! Every employee was knowledgeable, polite, courteous- and overall, careful and respectful. And so far, I have not found anything damaged or broken. I will recommend them to everyone. Thank Mr. Don!

WHATA NIGHTMARE!!! I hired Easy Movers, Inc. for my recent…read morelocal relocation. The service I received was unprofessional and resulted in significant damage to my property due to the negligence and lack of experience demonstrated by the three-person crew. Despite a short five-minute drive between locations, the moving truck took 30 minutes to arrive. Upon inspecting my belongings, I discovered that my items had not been properly padded or secured during transport. Specifically, the dining room table base has substantial holes on two sides. Additionally, a wood sofa table fell apart during the move. It appeared that an unsuccessful and undisclosed attempt was made to repair the table before I saw it, which I find purposefully deceitful. The crew failed to disclose any of this damage until I pointed it out myself. Furthermore, I was disappointed that the crew attempted to take the 65-inch TV box, for which I specifically paid $125.00. Please review your records and confirm, your company Easy Movers Inc. did provide moving services for my family.

This is a Great location. Very well laid out with access…read moreto the unit. Jason and Joe provided Excellent customer service.

Joe & Jason were both fantastic to work with when reserving my storage space. This is a brand new…read morefacility with many different sizes of storage spaces. I'm very pleased about the rate and customer service.