I am relocating to Charlotte, NC. Upon searching storage locations I found public storage on Park…read moreRoad, 10111 Park road. It has been a terrific experience from the first phone call when I spoke with Robin. She has extended every courtesy and has gone well above what she needed to to make my move a terrific experience. As I have rented from this company before in other cities, I can honestly say this is the best experience I have had! She deserves lots of phrase for her hard work. Carolyn Stamler​

AVOID this location!!!! If I could give zero stars, I would. The units are run down with poor…read morelighting and interior panels falling down. The customer service is horrible. We started at a very reasonable rate about 1 year ago; which was quickly increased by hundreds of dollars. They lure you in with a low rate and then issue increases every 6 months or less. We had to hire a moving company to move all of our items to another reputable facility with proper lighting and great customer service. To make matters worse. I needed to dispose of two bags of paper and a small bookcase. I located the trash bins and the gates were "wide open" upon my arrival. I placed the bags in the dumpster and left the small bookcase outside the dumpster as it was in "good condition". Imagine my surprise when we received a very unpleasant phone call, accusing us of leaving the trash gate open and we were labeled as "dumping" and assessed a $75.00 dumping fee. These folks are hungry for money and will do anything for it. STAY AWAY!!! Choose another facility. It's not worth the headache when there are many other options.

I'm very happy with Anchor self storage. Allen and Vickie are very helpful and they go over and…read morebeyond in helping with everything. Allen even tried to help me unload my truck. I have several types of units at Anchor self storage.

Excellently managed by super friendly people. Property is very clean and secure. Highly recommend!read more

Stay away if you value you belongings. I have had many…read morestorage units over the course of my lifetime, but this is the First place that I ended up having to throw out most all my stuff from. ALL my furniture was Covered in MOLD! In the drawers, all over the wood, my wall unit from Germany was destroyed!! My bedroom set, ever single piece of furniture was covered in mold. Several of my boxes also was thrown out from mold being in them and I am hyper sensitive of mold due to COPD! My son rented a 30x10 unit for me and paid for it every month only to have them raise the rent by over $30 without any notice after 6 months, then to loose almost everything in it! Such a total loss of money and ALL my household items! Also, this place is very non responsive and will not return phone calls if you reach out to them. There is no one in the office most of the time either. So, DO NOT use this place if you value your items!

My unit was broken into and items were taken. At their request a report was filed. Photos along…read morewith receipts were provided for their claim. After over a month being ignored I was told by the owner (Rob) that it's denied stating in a voicemail it was a fraudulent claim. He stated the item was never there and the locks were never removed. I provided photos showing the slide was cut away from locks leaving locks in place. Even provided photos of items in question taken by their manager just 2 weeks before inside the unit. Stay away from them. I haven't even accessed the unit in over three months. They lied about sending surveillance camera video to the sheriffs office. Told me the claim process takes 10-14 days. Then told me it takes 8-10 weeks before ultimately denying. They could not provide insurance company info nor a claim number. Who's the fraud? I have documentation discrediting and contradicting everything he stated. And even after that was told he's the owner and it's his decision. If anyone wants to hear his accusation on my voicemail I'll be uploading to YouTube along with the photos of damage and items that were taken.

First the process was absolute . With the AI technology we just followed the prompts to set up a…read morepersonal account. Second the system issued us a code to unlock the door . Inside our portal were instructions on where to locate our key and storage unit number. When we reached our unit on hanging on the storage door was a welcome tag inside was our lock . The unit was clean and just as we expected. The price was within market value.

I had been shopping area vendors for a competitive bid for a tow hitch install…read more One company quoted $1,200. U-Haul won the bid at $745.00 and did great work. Lydia runs a tight ship and she's a real pro! She gave me great service and the completion estimate was right on time. I would highly recommend this location!

Ms. Lydia, and Mr. Mike are the absolute best at Lake Wylie U-Haul!!Best customer service, awesome…read morestorage units, and the new building is fantastic!!

Not a great deal of competence at this place. They're very slow moving. Management must be terrible…read morebecause there is more turnover than an apple dessert. I've hooked up more of my own trailers here than I ever should have. They can't seem to answer any questions- and if you don't have a storage unit, you'll wait 15 minute to get out of the place.

I felt compelled to leave a review about my experience here!…read more I just moved into the area from Florida with a 6x12 trailer. I was not familiar with this Uhaul location but its literally less than 5 minutes from where I will be staying. When I walked in I was greeted by JULIE who was at the service desk. As well as returning the trailer I also needed storage. Uhaul offered 1 free month of storage with my oneway rental (straight forward no strings attached) which was awesome! JULIE first set me up with my storage space and showed me the unit. She got me all checked in quickly and courteously. I had a spill in the trailer and told her after I emptied it would leave, wash it out and come back. She told me I could use their cleaning supplies and water hose, which even though I was staying so close, would save me a lot of aggravation. Pulling this trailer around, backing it up, turning etc, you have to be careful. So that was so convenient after having to unload a full trailer, by myself, in that heat! When I started unloading my things I realized the space I chose would be too small. I went back to JULIE who stopped what she was doing and made the change for me, still smiling, still genuinely courteous! She made the whole thing such an easy and pleasant experience! She really exemplifies "customer service", is friendly and a person any company would want to have as the face of their business! I hope she is appreciated by the manager/company and is rewarded for her efforts!!!

Rented a unit online on August 1, 2026. I never got access to it, and I never got a single person…read moreon the phone. Their own confirmation screen says the rental isn't complete until you call and speak to someone in the office, because only they can remove the lock on your unit. I called six times between August 7 and August 10. Every call went to voicemail. I went to the office three separate times during their posted hours, 10 AM to 2 PM on weekdays, and nobody was there. On the last visit the "Back at 10" sign was still hanging on the door at 10:30. I texted the office number and emailed the management company twice. Nothing came back. They called me exactly once, on August 5. I missed it. That was the only contact they ever made and they never tried again. $175 charged on day one for a unit I could never open. I ended up disputing the charge with my bank and renting somewhere else. If you rent here online, understand that you cannot get into your unit until a human unlocks it, and there may not be a human.

I'm from AZ and needed an emergency storage facility and came across Affordable Storage!!! The…read moremonthly price was great and Mary at the desk was very helpful I would recommend them to anyone. I used the storage locker for 8 months with zero issues Thanks again to Affordable Storage for their Services!!!

I always use movers when I move. I spoke to Mike, the Owner about a week and a half ago to schedule…read moremy move. The movers arrived at my storage promptly this morning and began loading my items on the truck. I had 3 movers. I was exceptionally pleased when Larry, put a runner down so that they didnt stain the carpet while bringing my items in. They were careful with my items & wrapped my bedroom furniture up with their clithe to protect them. Im so thankful because my last moving experience was less desirable. Larry, Greg, & Wesley completed my move without complaints or excessive personal breaks. I moved our of a storage into a 2 bed/2bath apt. I was particularly pleased with the cinoany having their own box to transport loose items. I don't know why I have loose items when it seems that i have over 100 boxes!! All of the guys had a great sense of humor and made me feel totally comfortable. Of course it can be pricey when you contract movers but it feels great to know that I was able to support a Black Owned Business. The only thing that I disagreed with is that they did not hook up my washer & dryer for me. I guess its a liability or something like that. If and when i move again I will definitely use this company. PeriodTTT!!!!!!

The movers took a very fragile box that said in big red writing "Fragile Do Not Place Anything on…read moreTop of This Box", and they put 3 boxes on top of it. They did not organize the items correctly in the storage facility. Now I have to go back, move things out of it to get something I need that I told them to put in the front but they hurried it in the back. Not happy at all with this company. Not sure if I'll use them again.