I had a great experience at this location picking up boxes. I ordered them online for pickup and…read morewhen I came they weren't ready. The gentleman working was really nice about it and apologized. He was pretty busy. I waited just a few minutes and he quickly got my order ready and made sure it was accurate. I definitely appreciate his kindness even though he was busy! Great customer service here.

This place has rats!!!! I had two storages here and my things got destroyed! When I told the rep…read morethey were very apologetic and told me I was covered with my insurance so I came in the next day to get things squared away, and it was a different tune. As I was speaking to the manger he stated the insurance doesn't cover things like rats and there was basically nothing he could do! This place is rat infested!!!

Looking for storage call and ask for Mark. He can off the top of his head if and what size space he…read morehas. I rent a 10X10 and a 10X5 for less that $150. Everyone else prices were to high. Thanks Mark

While on vacation I needed a place to store my boat trailer. Mark was more than accommodating…read more Friendly service, easy drop off, and great prices! Highly recommend Lake Norman Storage for all your storage needs.

Upon pulling up, we read a "Out in the property. Will be back soon" sign. We needed to grab the key…read moreto our unit from inside, so one of us waited by the door and I entered the property to drive around looking for the employee. We found her and asked if she could grab our key for us, and she was more than happy to do so! She apologized to the other member of our party for making her wait in the cold. I wish we got her name, she was so friendly and helpful!!! This was 11:52 AM on Saturday Jan 13th, so if the owner sees this and knows who was on schedule then, please pass along our thanks! The inside of our unit was SO CLEAN!! We travel for work and are always renting our storage units in numerous states. This has been the most impressive, clean, and overall great one we have ever used. So impressed with this place!!! Not a bug, leaf, cobweb, ANYTHING DIRTY, in sight!!! Thank you MorningStar storage and great employee!!

Avoid this storage place at all costs. I called early June to cancel my storage unit on 6/16. Kia,…read moreKelly's associate, said, "Just make sure everything is out of the unit and you'll be all set." A month later, MorningStar deducted funds from my bank account for July. When I called to inquire why, Kelly said, " We thought you still wanted the storage unit, since the lock was still in place." The lock was supplied by MorningStar and I was never told to remove the lock and just to remove my items. As of 7/21/22, after multiple requests to cancel, the storage unit hasn't been canceled and I have not received any move-out paperwork. I have put a stop payment on Morningstar with my credit card company, so they do not charge me for August. This is supposed to be a month-to-month storage unit with requiring a 10-day notice to vacate. Avoid or prepare to be scammed.

Great facility, with better customer service. I highly recommend from moving truck rentals, to…read moreclimate controlled storage and everything in between!

From the owner: Safety is Our Priority Our cameras are rolling 24/7 for…read moreextra security inside our gated facility. We treat your stuff like it is ours. Customer Satisfaction Guaranteed Lakeside Mini Storage in Cornelius has been a family owned and operated storage business since 1994. Our customers are like family to us and we want you all to have the best experience possible.

Not a great deal of competence at this place. They're very slow moving. Management must be terrible…read morebecause there is more turnover than an apple dessert. I've hooked up more of my own trailers here than I ever should have. They can't seem to answer any questions- and if you don't have a storage unit, you'll wait 15 minute to get out of the place.

I felt compelled to leave a review about my experience here!…read more I just moved into the area from Florida with a 6x12 trailer. I was not familiar with this Uhaul location but its literally less than 5 minutes from where I will be staying. When I walked in I was greeted by JULIE who was at the service desk. As well as returning the trailer I also needed storage. Uhaul offered 1 free month of storage with my oneway rental (straight forward no strings attached) which was awesome! JULIE first set me up with my storage space and showed me the unit. She got me all checked in quickly and courteously. I had a spill in the trailer and told her after I emptied it would leave, wash it out and come back. She told me I could use their cleaning supplies and water hose, which even though I was staying so close, would save me a lot of aggravation. Pulling this trailer around, backing it up, turning etc, you have to be careful. So that was so convenient after having to unload a full trailer, by myself, in that heat! When I started unloading my things I realized the space I chose would be too small. I went back to JULIE who stopped what she was doing and made the change for me, still smiling, still genuinely courteous! She made the whole thing such an easy and pleasant experience! She really exemplifies "customer service", is friendly and a person any company would want to have as the face of their business! I hope she is appreciated by the manager/company and is rewarded for her efforts!!!

I needed to change from one unit to a smaller one. Not only was the team helpful in allowing me to…read moremake the change in my schedule, they made sure to put the paperwork in order, so that the financing would transfer to the new unit in a timely manner. All this they do and much more with welcome conversation and understanding of the stress of moving and storage. You'll like these folk. And the facility is always clean and well maintained throughout the year.

Very easy process. Staff was friendly and we had no issues. She showed me each unit available…read moreand I was able to decide which was best for me. Thank you

My family and I have rented two storage units at Anchor Self Storage of Huntersville over the past…read morethree years, and Anchor consistently earns 5-stars in EVERY category critical for safe, convenient, accessible storage, including: * gated 24/7 entry and video surveillance, bright lighting, on-site staff, * climate control protecting items from humidity and/or extreme temperatures, * top notch cleanliness and maintenance, * exceptional customer service, * well-constructed units with a variety of sizes, configurations,and drive up access; * convenient location off Sam Furr Rd, * plus reasonable rates! We have rented units in another state for 24 years and have found Anchor's management and customer service team have proven to be THE BEST! Professional, experienced, personable, and focused on delivering the best product and service possible to their clients, many kudos and much appreciation go to Cody and Courtney for bringing superb quality in everything they do! PS A big thank you to my daughter and son-in-law too for finding Anchor Self Storage of Huntersville!

Wonderfully easy signup and choice of size and location. Courtney was pleasant and professional to…read moredeal with. Immaculate spaces. I feel our furnishings will be safe and secure in their climate controlled unit.

Helpful staff on premises, easy to talk to and ask questions. Everything else online annd easy.read more

WOW! Talk about great service. I am a Davidson student and over the summer I needed a space very…read morebad to put my belongings into. Angie has been so helpful. Not only has she helped me, but I was able to reserve the spot online as well. She also helped me sign out so nice past time. She's a great person! I'm so glad i was able to do business with them. Will be coming back next summer!

I currently have two 10 x 10 units that they "merged' since they didn't have a 10 x 20. They have…read moreat least double the rates over the time I have been there. I went to cancel one of the units since I consolidated the units only to be told that I need to move my 10 x 10 to another box, or if I want to keep the one box my belongings ar in, I need to go there the day of and wait all day in the facility for their system to update that they unmerged the box and I get to start as a new customer. Alternatively, I could choose to keep both units and avoid any inconvenience. Love being held hostage and hustled by a business. Closing both out and going elsewhere where a customer is valued.

This is the second time i stored my personal items with this company. Mark Gary was awesome at the…read moreCornelius NC location. Not only he explain why my pricing was different from the website. He also tour me around and provided me an temporary access code during their system upgrade so i can move my items in storage that day. Place is very clean.

I was told by Chuck at Accelerated that my move would take three professional movers 6 to 8 hours…read moreand cost about $2,500. Instead, one professional showed up with two trainees who had to be taught on the job. The move dragged on until 10:30 PM, nearly a third of my belongings were left behind, and boxes that were moved were mislabeled or put in the wrong rooms. Despite leaving the job incomplete, they still handed me a bill for more than $4,000. I refused to sign because the work was not finished. The next day I had to hire another licensed mover for $3,000 just to complete the job. AJ, the owner, claimed only four hours of work remained and that his same three guys could come back Monday to finish. That was not an option, as the house needed to be cleared Sunday. In reality, it took a five man crew five hours on Sunday to finish the work. Not only did Accelerated Deliveries fail to complete the job, the part they did complete almost made things worse. Items meant for downstairs were put upstairs, belongings were left piled in the garage, and one of the crew admitted it was only his second day ever moving. I hired them because of their reviews, but after working with them it seems like they are more suited for moving college dorm rooms than a 5,000 square foot house. AJ, the owner, was cool and apologetic on the phone, but then he followed up by sending me a demand letter for payment on an incomplete job. UPDATE: I've disputed the charges with AJ the owner and he has not been responsive in a resolution. He fraudulently processed a payment on our credit card with no authorization form. He pulled the card info from our deposit and charged the card without our permission despite a very transparent dispute of the chargers and me having to hire another company that cost me $3,000+ to finish their job.

No-Show on Move Day - Left Us Scrambling With No Help…read more I confirmed a move with this company on July 9th for August 2nd. I paid a $50 deposit and agreed to a clearly outlined rate of $282/hour for 4 movers, with an estimated 8 hours of labor and 1 hour of travel time. The move was local--just 1.1 miles from one 4-bedroom home to another. A week before the move, I received a confirmation email and even called the company with a question. They answered promptly, and everything seemed in order. Then, 20 minutes before the scheduled move time on August 2nd, I got a call saying they couldn't come. Their reason? One of their two drivers quit, and they had no one to operate their non-CDL 26-ft trucks. I was told the earliest they could move me was Monday, August 4th. I made it clear that I had to be out of my house by Sunday, August 3rd, and waiting until Monday was not an option. I asked for alternatives--a late Saturday move, a Sunday move, a discount, a referral to another provider--anything. The manager told me, "Sorry, there's nothing we can do," and only offered to return my deposit. It took nearly 72 hours for a confirmation email to be sent that my deposit was refunded and that was only after I emailed the business and requested it . Because of their last-minute cancellation, my wife and I had to move every box ourselves in a Ford Edge and a Nissan Altima. It took us 8 hours in the summer heat with no help. We still had to hire last-minute movers for the following day to move the large items that we were unable to fit in our cars. Because of the last-minute timing forced on us, we had to pay $1500+ for only 4 hours of work. This was completely unprofessional, irresponsible, and left us stranded on a major life transition. I strongly urge anyone reading this not to trust Accelerated Deliveries, or Chuck, and to look elsewhere for movers.