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    Carefree Moving

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    In-state moving

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    10 months ago

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    Accelerated Deliveries

    Accelerated Deliveries

    4.1
    (14 reviews)

    I was told by Chuck at Accelerated that my move would take three professional movers 6 to 8 hours…read moreand cost about $2,500. Instead, one professional showed up with two trainees who had to be taught on the job. The move dragged on until 10:30 PM, nearly a third of my belongings were left behind, and boxes that were moved were mislabeled or put in the wrong rooms. Despite leaving the job incomplete, they still handed me a bill for more than $4,000. I refused to sign because the work was not finished. The next day I had to hire another licensed mover for $3,000 just to complete the job. AJ, the owner, claimed only four hours of work remained and that his same three guys could come back Monday to finish. That was not an option, as the house needed to be cleared Sunday. In reality, it took a five man crew five hours on Sunday to finish the work. Not only did Accelerated Deliveries fail to complete the job, the part they did complete almost made things worse. Items meant for downstairs were put upstairs, belongings were left piled in the garage, and one of the crew admitted it was only his second day ever moving. I hired them because of their reviews, but after working with them it seems like they are more suited for moving college dorm rooms than a 5,000 square foot house. AJ, the owner, was cool and apologetic on the phone, but then he followed up by sending me a demand letter for payment on an incomplete job. UPDATE: I've disputed the charges with AJ the owner and he has not been responsive in a resolution. He fraudulently processed a payment on our credit card with no authorization form. He pulled the card info from our deposit and charged the card without our permission despite a very transparent dispute of the chargers and me having to hire another company that cost me $3,000+ to finish their job.

    No-Show on Move Day - Left Us Scrambling With No Help…read more I confirmed a move with this company on July 9th for August 2nd. I paid a $50 deposit and agreed to a clearly outlined rate of $282/hour for 4 movers, with an estimated 8 hours of labor and 1 hour of travel time. The move was local--just 1.1 miles from one 4-bedroom home to another. A week before the move, I received a confirmation email and even called the company with a question. They answered promptly, and everything seemed in order. Then, 20 minutes before the scheduled move time on August 2nd, I got a call saying they couldn't come. Their reason? One of their two drivers quit, and they had no one to operate their non-CDL 26-ft trucks. I was told the earliest they could move me was Monday, August 4th. I made it clear that I had to be out of my house by Sunday, August 3rd, and waiting until Monday was not an option. I asked for alternatives--a late Saturday move, a Sunday move, a discount, a referral to another provider--anything. The manager told me, "Sorry, there's nothing we can do," and only offered to return my deposit. It took nearly 72 hours for a confirmation email to be sent that my deposit was refunded and that was only after I emailed the business and requested it . Because of their last-minute cancellation, my wife and I had to move every box ourselves in a Ford Edge and a Nissan Altima. It took us 8 hours in the summer heat with no help. We still had to hire last-minute movers for the following day to move the large items that we were unable to fit in our cars. Because of the last-minute timing forced on us, we had to pay $1500+ for only 4 hours of work. This was completely unprofessional, irresponsible, and left us stranded on a major life transition. I strongly urge anyone reading this not to trust Accelerated Deliveries, or Chuck, and to look elsewhere for movers.

    Roma Moving

    Roma Moving

    3.6
    (43 reviews)

    Let me start by saying responsiveness wasn't an issue to get started... they were fast and…read moreresponsive in coordinating a simple furniture move a week in advance. (That's impressive). However, things got a bit clunky after that... the day before the move I was called to confirm the foreman would call me to tell me he was 30-minutes out. (Fair enough). The day of the move... the window I was supposed to expect them came and went - no call, no nothing. I was meeting them at a location, so that was a bit strange. I called and that guy was fine saying he'd call the foreman, but then he hung up and I never heard from him again. Eventually the foreman called very apologetic (I appreciated that) and noted he had folks out due to covid, etc. but had one guy on the way and he'd call me again). The move ultimately started 1-hour late. Fine. I wasn't happy, but I didn't hold it against the guy - I was grateful for the help. They did a decent enough job loading the truck of 3 large pieces of furniture.... however, when we got to the final destination it was obvious they had dinged things and scratched quite a bit. (I MEAN A LOT)! The guest mover guy blatantly scratched the side of my desk with his belt and looked at me in hopes that I wouldn't notice. Oh - I noticed. It was BAD. This same guy was clearly smoking in the car ride too...... (and I don't mean cigarettes). Again, FINE - but a 2-hour move cost me a minimum $$ and they scratched the heck out of the furniture. I got a deal on the purchase, so I neglected to make a big deal out of it, not to mention I just sensed they'd get super defensive and I wasn't interested in the battle on a Sunday. Just proceed with awareness. If you have fine items or furniture you don't want dinged, you may want to look elsewhere, if you want a basic, affordable move? these guys are just fine. The foreman gets the credit, he did his best - he was professional and certainly courteous but the whole experience left me less than "over the moon". We've had great movers - but you PAY for them.

    Run, don't walk away from this totally unprofessional & incompetent moving company…read more We booked Roma for Saturday June 18th. Arrival time was supposed to be between 9-10am. I received a phone call from Alex at 7:43am, informing me that they had a couple call outs the night before, and they would have to cancel our move that day. He informed me they could do the move Monday, and asked if that would work for us. I said no, that Sunday would be acceptable. Alex informed me he would forward that information to the office and someone would be in touch. That was the last I heard from anyone at this company. I tried to reach out to him on Saturday evening to ask if they were going to be able to move us Sunday, and got zero response. Moving is a large stressful ordeal as it is, get a real professional moving company instead of dealing with these clowns. Their contract totally covers their ass with regard to the customer canceling, but offers no protection for the customer when and if they totally dissappear on you. Everything we own was packed and ready to go for our Saturday morning move, and we are left to try to find another company, on very short notice, to move us ASAP because of Alex and Roma Movings total incompetence, and lack of professionalism. Read the other bad reviews and sprint away from this company. At least they were never able to destroy our personal belongings like all the other bad reviews have stated.

    Carefree Moving - movers - Updated June 2026

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