I am adding my review from my experience with this company in 2017. I am the original person who…read moreadded this business on Yelp and my initial review was somehow removed...but future customers need to know what actually occurred and my personal experience with Shane & Alex. PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in "sick" with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer's fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee's mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing "family like" about this small "family business."

The two ladies cleaned my house were fantastic! I'm a very particular, detail-oriented person, and…read moretheir work exceeded my expectations. I will continue using their service. The customer service is also great! Olivia

Kelli, cleaned my home on a holiday weekend! I was very impressed by her availabilityread more

Leissi and her team are top notch! They go above and beyond what one would expect, are…read moreprofessional, on time, careful, and a pleasure to have in our home. The extra touches, from little rosettes on the toilet paper rolls to a heavenly scent in all the rooms, make their service even more special. Highly recommend them!

A co-worker recommended Elma House Cleaning Service to me- I was beyond impressed wtih their work!…read moreTheir prices were well worth all of the work that they did! We paid $125 (she gave us a $25 discount for being a referral) for the deep cleaning. They were at my house for almost 3 hours, 3 ladies for 3 hours! We have 2 dogs and just came back from a 2 week vacation so needless to say the house was well overdue for a good "fall cleaning". They cleaned everything down to the blinds, baseboards, window sils, all of the places you would never take the time to clean yourself. I would highly recommend Iris's Elma House Cleaning Service!

Great customer service! Fair price and was on time. I had my electric hot water heater flushed…read more Highly recommend this service if this is all you need. If it's an element or heating coil issued, you will need an electrician or a plumber.

Prompt and kept me informed throughout the process; Fair price to replace 4 outdoor fixtures…read moreincluding repairing one light that was falling off and moved another light to allow for a larger fixture. Would definitely use his services again.

These ladies are THOROUGH!!! Idalia responded to my inquiry quickly and she gave me a free in-house…read moreestimate for the work I needed done. With multiple pets and boys, our home needed some serious cleaning before our out-of-town guests' arrival. Idalia and her team came on time and made sure the job was done. They did a fantastic job! They cleaned every baseboard, every greasy fuzzy surface in my home I had forgotten about. Every window was cleaned and upholstery wiped. I cannot recognize my own home! I have never had a thorough service like this before and am very pleased with the results. What are you waiting for?! Book them already!

Did a deep cleaning with a of team of 4. Great job hired for Twice a month cleaningsread more

Belky and Elena cleaned our house Tuesday 2/20 and we give them five stars out of five, they did an…read moreexcellent job. Keep up the good work. Jean and Fred Schooley

we have used this service twice. the first time, they didn't mop the main level. the second time,…read morethey left a large stain on the upstairs carpet. Being a disabled veteran and police officer I do use a chairlift which they tried to blame the stain on. The chairlift doesn't come in contact with the ground nor is it the same color as the stain. simply put i feel singled out as a disabled veteran and truly believe it was the easiest way for the company to explain the stain. The cleaners who came out are supposed to document any damage noted before the service. I can attest that the damage was done afterwards and we notified them immediately. they did send out a cleaner who removed the stain however, they tried to bill us for it. This is after they admitted fault and stated they didn't correctly document the incident. As a result the quality and service was poor. Definitely not a company I will do business with again. Their service was given as a gift and honestly wouldn't use this company In the future Spoke with the owner as well. Poor customer service

I am very pleased with the results of my carpet cleaning. Greg was prompt, courteous and…read moreprofessional. He removed stains I never thought would come out of the light colored carpet. He was even able to remove paint that had been transferred to the carpet from a drop cloth. I would highly recommend Greg and Premium Cleaning Services and I would definitely hire them again.

Wow, I couldn't be happier with this company! I have 2 high traffic/pet stained rugs (one is wool…read moreand the other a synthetic high pile shag) that I wasn't sure if I should just throw them away or try to get them cleaned. I went with the cleaning option and I'm so happy I did. They came and picked them up and dropped them back off 2 days later. They are like the day I first purchased them! Perfectly clean and smells great! And... both gentleman I worked with were super friendly and helpful. I'm super happy and will for sure be calling them again. Thank you!!

Royal Touch Cleanin service, LaVetta, left me absolutely speechless and with tears of joy. My house…read morewas in horrible condition, filthy, cluttered and I'm bad shape. LaVetta came in and transformed my home. As soon as I walked in it smelled amazing and was absolutely spotless. I requested the deep clean service with organization. The price was reasonable and she definitely did not disappoint cleaning windows, blinds, molding - literally every nook and cranie! She was very professional as well. I am definitely a recurring customer and would highly recommend booking with her for your cleaning services.

I was looking for a reliable cleaning service at a reasonable price to clean on a regular basis and…read moreI found a flyer in my mailbox from Royal Touch Cleaning. I did a little research and I was delighted to see a good rating on Angie's List for this company so I gave them a call. A few days later Todd came out to survey the house and I decided to Royal Touch a try! We started with a deep cleaning the first week in February and I was told that they may send three cleaners for the deep cleaning. They sent two cleaners and Todd came back for about 20 minutes to clean the glass in the tables and vacuum the living room. Although the original two cleaners were here for several hours they didn't have enough time before the next appointment to properly clean the kitchen (which was a main concern) so we discussed giving it some TLC the following week. There was a shift in the company personnel so the next visit they sent only one cleaner. Although she was nice she was a little slow! I told her to concentrate on cleaning the bathrooms and vacuuming the floors so she could work on the kitchen this time around. Well due to my time constraints I found myself on a stool cleaning cabinet facings as she did the counters. As we were cleaning her boss Heather called and was annoyed that she was still here three hours later, and began speaking rather loudly and yes I heard every word she said! She told the cleaner to finish up but not before saying "if she wants you there longer she needs to pay more!" FYI Heather never called me concerning this matter but a few days later I received a call from Todd asking if we could talk. I was unavailable on the day he suggested but I told him Monday would work for me. We set an appointment for Monday but Monday never came! Two Monday's have passed since our conversation and I'm still waiting for Todd (Heathers clean up man) to fix this mess! Thanks but no thanks Royal Touch!