1. Morningstar Storage

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Gastonia, NC

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Morningstar Storage

2.1 (7 reviews)
Closed • Closed
Updated 2 months ago

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9 years ago

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The Morningstar Experience Team

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8 months ago

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4 years ago

We've had amazing service with Morningstar on Franklin! Highly recommend. Safety is apparent with key locks and cameras.

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4 years ago

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4 years ago

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6 years ago

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U-Haul Moving & Storage of Gastonia

U-Haul Moving & Storage of Gastonia

(13 reviews)

I was initially going to give this location a 3-star review based on my experience when picking up…read morethe trailer. One of the employees behind the counter seemed bothered by customers coming in, while the other employee was making an effort to help. I believe some additional training in customer service and professionalism would go a long way, particularly when it comes to greeting customers, communicating clearly, and explaining technical difficulties. Rather than leaving customers wondering why employees are using their personal phones or certain technologies during a transaction, a simple explanation would make the experience much more pleasant. However, I genuinely wish I could give 5 stars solely because of the manager, Gage! When I returned the trailer, Gage went above and beyond to accommodate my late arrival. He was incredibly understanding, professional, kind, and helpful. His customer service was exactly what I would have hoped to experience from the beginning. It's unfortunate when the actions of a few employees overshadow the exceptional service provided by others. Gage absolutely deserves recognition for his outstanding customer service! Thank you, Gage, for turning an otherwise disappointing experience into a positive one!

I went to uhaul this morning because i wanted to get a trailer hitch installed on my truck. I…read morewalked in there were 3 employees, 2 were helping customers and one picked up the phone and dialed a number, no one greeted me at all, a guy being helped had to go to his vehicle and still was not acknowledged. I stayed a few more minutes, still not acknowledged, so I left and went down the street and got my hitch, will NEVER go there again, difintely need for customer service classes at this location

Morningstar Storage - selfstorage - Updated October 2026

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