I have been pleasantly surprised. The cost of storage here is very reasonable, the manager, Donna,…read moreis kind and helpful. Moving in has been especially convenient with the use of the truck they allow customers to use. So far this has been an awesome experience. It's been much better than my last storage experience.

My boyfriend and I needed a storage unit very quickly when he decided to move in with me. Ms…read more Kimberley Hallis made our experience quick and painless. From the beginning where I had a million and one questions until we no longer needed our unit (today). Very professional and kind. Will definitely use this facility again in the future if needed.

First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

The Rock Hill location (Amanda) is awesome! She was so helpful when I lost my key. Anytime I have…read moreto go to the office, I'm treated with kindness and respect (even when it's ninety degrees outside lol)

False advertising, I moved to NC and after getting all my stuff in this place, a friend of a friend…read moreclaims inside theft job, why increase storage fees when you can't even provide cameras that work to catch thieves that are probably working for you. This is just sad. It's 2023 everything should go to the cloud just to cover your business, case closed, and fire people who are stealing from your customers= They are also stealing from the company. The units are wonderful, they keep the outside and inside areas clean hands down both inside units and outside units, but what's the point if you have to go up to check on your units every other week taking photos just to make sure no one steals any of your stuff.

What once was a top shelf storage facility has become an overpriced rodent home. They have traps…read morewith chemicals throughout the property. My wife and I stored things here years ago when it was Sure Safe. Back then the rates were very reasonable. there are so many other affordable options for storage in Denver. Shop around and you will get friendlier and cheaper and cleaner service elsewhere. when the manager told us the prices of the units, we ran off the property as fast as we could. we found a place about a mile down Highway 16 and they are saving over $100 a month. Another thing we noticed is the thermostat is set at 55° and the building is very cold inside. They are so cheap with the heat. when Steve owned the building, there was plenty of heat. stay away from this place. Find a place with 24 hour access.

Doug who is the store manager was super helpful to us yesterday. We were in search of moving…read moreblankets and boxes and he had exactly what we were looking for. Such a nice guy and we now know where we can go for our packing needs. Thank you Doug, we really appreciate you.

Absolutely the worst. Since MyPlace took over, it's been a really bad experience. Gate code never…read moreworks and nobody can say why. You'll spend 30 minutes trying to get someone on phone to let you in. The other reviews are accurate. These folks are thugs. Stay away!

I would have actually given zero stars but I wanted to leave a comment. These people are crooks who…read moreup charge storage fees, charge ridiculous late/maintenance and then steal the property of their loyal customers. Terrible company! Do not rent from them!

The office personnel, price, and website is very nice. Our only problem was that the…read moreweatherstripping along the bottom of the door was in very poor shape when we arrived (not sure why that was not inspected and corrected before we arrived...) but the office said they would fix that this coming Sat. (4 days after our arrival). Better inspections appear to be needed.

Cube Smart is so much more than one would expect from a storage company. Such prompt, courteous,…read moreand friendly service; I would almost go as far to say your treated as family. The entrance to storage seems to be very secure as well with a very sturdy gate and code for coming and going for each person. Also very well lit for added security, and more than ample storage space for what I needed. I would use again and recommend to friends and family.