Daughter-in-law after months of waiting for installation of solar panels is now waiting for PGE to…read morehook them up. Responsible Solar has been of no help on resolving this.

This company sucks!!!! We paid cash for our new panels ($9000.00) and now after a few months they…read moredo not work. System is under warranty and the company will not respond to our calls, it has been around 3 weeks of them not returning calls when they have told us they would call. Oh and because they have so many emails, they can not get to our email about a new converter we need to buy. We have own our own construction business, we would not have customers if we treated them like this!!!! Please think twice about using this place, they just want your money and do not help you!!!!!!!! Reliable Solar you suck and I will add a bad review every time you erase this. I want people to know how you treat your customers!!!!!

Highly deceptive, license is just for solar sales, he offers roofing but beware it is not licensed…read moreor insured labor - beware of handwritten rush cash requests. Go local and direct - not with this 3rd party nightmare

Ryan and Next Level Energy exceeded our expectations navigating us through the varied options of…read moreresidential solar. We bought a 1932 fixer upper and installing solar was an early priority, knowing full well some electrical upgrades and an re-roof of the garage would be needed. Ryan has expertise in roofing and has worked in solar for a long time. The roofers did a fantastic job adding details at my request, like a ridge vent, and details I did not expect. The main service panel was upgraded and the coordination with the electrical contractor, county permitting, PG&E, and the solar installation team was seamless. Communication was timely and excellent as was follow through. Ryan picks up the phone, which was refreshing after many calls and e-mails to another local installer who never responded within the timeline promised. I had researched solar for months and despite having the ability to DIY the project, the time saved to focus on my career and other home projects and not do all the paperwork and coordination myself was money well spent. The system is the most reputable and reliable gear on the market backed with a solid guarantee which provides us peace of mind for years to come and tremendous savings on utilities!

They are the best Solar company in the North State, very responsive and installed our solar system…read morein record time. Any time we have an issue , Brad the Owner is on it, maybe he just likes me, but I believe he is that way with all his clients. Great Contractor!

When we decided to install solar, it was important for us to use an established local company…read more After doing some research, based on how long Horizon has been in business, and their excellent ratings we called. Scott called me back within a couple hours and treated me like family from the word go. Scott answered all my questions and designed a system for us in short order. After permitting and approval, the installation was quick and professional. Service after the sale has been nothing short of AMAZING! If you want Great service from start to finish, including service AFTER the sale. Call Scott at Horizon Solar 530-768-0070

I hired Charge Electric and Solar for a solar and whole-home battery project. Everyone I interacted…read morewith was professional. The quality of the workmanship is satisfactory. I do, have a fully working system. Based on this, I would have given them a 4 or 5 star review. They are losing 2 stars because, this company is going through some growing pains that significantly impacted communications and scheduling on my project. Not all the delays were their fault, but I would have preferred more proactive communication from them. In hindsight, I wish I had made two changes to the contract: (1) Add specific detail about communication expectations especially regarding supply chain and scheduling delays (2) Revise final payment terms from "sign-off of permit", to "full commissioned and working system, with sign-offs from City and Power Company."

Charge electric installed our solar system about a year ago . We have been very pleased with not…read moreonly the installation but the results from the solar. They met all their contractual obligations on time and went above and beyond our expectations. I would highly recommend the people at charge Electric to do your solar system

I called Scott because my solar wasn't working. It was on off rain that day and I live 30 minutes…read morefrom town. He came right out despite that, assessed the problem quickly and fixed it on the spot. Super nice guy and very knowledgeable with different systems. I couldn't recommend him more. If I could give 10 stars I would. Thanks Scott.

Scott installed our grid-tie solar system for us. We had a few solar companies come out and when we…read moremet Scott with Benevolent we knew he would be the one to do the install. It was obvious how knowledgeable he was and his price was very competitive. We have previously had off grid homes so we were familiar solar, but this was our first grid tied home. Scott helped us explore many options (type of inverters, backup options, generator vs battery, etc). We liked knowing that he would be directly in charge of installing our system and feel comfortable knowing that we will always get great service from him should any issue arise. I cant recommend him enough!

The people were great getting the system but beware, in retrospect after having the system approx 5…read moreyears, it is over all a loss financially. If it wasn't much of a loss, I would be ok with just helping the environment but it is a huge cost. We are using less electricity now than were then (fewer people living here and we are gone from the home approx 2 months a year), and still when adding the lump sum payment due to REU annually and the payments on the remaining $18,000 owed of the $40,000, we were much better off with no solar. And to add insult to injury, the system stops working every year (which you have to monitor). Save yourself the cost and instead make a generous contribution to an environmental charity and you'll come out better financially and your donation will help the cause of saving the environment in a more effective manner.

Bad customer service Not good company representation.Ass…read morehike employees at your Redding ca location.Not very knowledgeable

They were good through the design process and need some gentle nudging to get the install process…read morestarted due to some special circumstances. Once they started they were great and thorough thru the install. Unfortunately it stopped there. With the snow we had this year a tree branch fell off a tree and shattered one of my panels. I called in on 2/27 asking for a price to replace it and was told they would have to get back to me. Ok no problem, I'm sure I was one of dozens of calls they got for that same thing. Fast forward to Monday April 3, I emailed the owner directly because I have not heard anything back after what I feel was a very generous amount of time I waited. No response. Keep in mind all I wanted was a price on a panel and I would even be willing to install it myself. I waited another week and still no response. Sunday April 9 I emailed the owner again asking for a price or at least a model number so I knew what to order. I got a (what I deemed as) rude email back telling me "currently working on the April 14 NEM 2 deadline all service calls and correspondence has been put on hold until we get past this deadline. As you mentioned this is not a warranty issue and it is not an emergency". I'm sorry I didn't realize you couldn't find 3 minutes get me a price on a panel or even tell me your reason for the delay within the almost 2 months I've waited. This is the level of service after the sale $58,000 gets you. FoundThey were good through the design process and need some gentle nudging to get the install process started due to some special circumstances. Once they started they were great and thorough thru the install. Unfortunately it stopped there. With the snow we had this year a tree branch fell off a tree and shattered one of my panels. I called in on 2/27 asking for a price to replace it and was told they would have to get back to me. Ok no problem, I'm sure I was one of dozens of calls they got for that same thing. Fast forward to Monday April 3, I emailed the owner directly because I have not heard anything back after what I feel was a very generous amount of time I waited. No response. Keep in mind all I wanted was a price on a panel and I would even be willing to install it myself. I waited another week and still no response. Sunday April 9 I emailed the owner again asking for a price or at least a model number so I knew what to order. I got a (what I deemed as) rude email back telling me "currently working on the April 14 NEM 2 deadline all service calls and correspondence has been put on hold until we get past this deadline. As you mentioned this is not a warranty issue and it is not an emergency". I'm sorry I didn't realize you couldn't find 3 minutes get me a price on a panel or even tell me your reason for the delay within the almost 2 months I've waited. This is the level of service after the sale $58,000 gets you. Found the panel I needed at another solar supplier, who gave me a price within 3 minutes and I had it in hand same day. I am dreading any warranty work that may come up, as I couldn't even get a response when I was trying to give them money.​

Halcyon people are great from top to bottom. Everyone is so friendly and respectful. Our new…read moresolar array is exactly what we wanted. Whether they did a ditch or displace gravel, they made everything as good as new! Unusual in the construction trades. We passed our county inspection and started making electricity right away! Many thanks!

My wife and I are so glad that we decided to use Energy Docs as our contractor. During the summer…read moreour AC was constantly running and struggled to keep the inside below 80 degrees. Our ducting was also beginning to tear and break apart, so we kept finding pieces of ducting in our air registers. We called several contractors and eventually decided to have Energy Docs come see our home. Mike and his crew came and did some tests to see how our home was actually performing. After the test, he gave us a report that gave incredibly detailed information. We saw how much airflow we were losing from the house itself, how much airflow we were losing through our ducting, we even saw thermal imaging of where heat was entering our house through the walls and recessed lighting. He gave us estimates as to how much the project would cost, and how much we could expect to save. We were able to use the REU Home Performance Program which returned roughly half the project cost in rebates! During the project, the entire Energy Docs crew was nothing less than excellent. They started our project in early August, and spent the next two weeks baking in our attic. They would work until it was too hot to handle the materials anymore. With these conditions, they were still friendly and happy to answer any questions we had. They finished the project on time, and even slightly under budget. When they were done, they cleaned up after themselves and even did some repair work that made the house look even better. Two weeks after the project has been finished, it is a night and day difference in our home. There are no more temperature differences in the various rooms. Our house sits at a comfortable 75 degrees. My wife and I have been so relieved that the project went according to play and there were no horror stories. If you need any work done to your home, go see Mike and his crew. We will always recommend them, and will return should we need anymore improvements. Great job Energy Docs crew!

Energy Docs and Mike MacFarland did an excellent energy audit and subsequently performed a total…read moreremake of our homes energy production. We could not be more pleased. Our home is now comfortable and extremely efficient. His knowledge is beyond incredible. Mike is extremely punctual and knows his products! The whole HVAC system (including heat pump, ducting etc.) has made such a difference. Thank you Mike. We subsequently had Energy Docs (Mike Macfarland) install a state of the art solar system. Again, we cannot say enough about the savings we see with the new system. It is truly a pleasure to have someone so knowledgeable and trustworthy working on our home. We praise his skills and highly recommend Energy Doc.