Extremely professional, fast, and efficient. The owner, works with all the roofers and they get…read morethings done. Because of insurance I needed this done by a certain date and I was so nervous about it. Jeff, helped us get it done way before the date it needed to be done and made sure we had everything we needed for insurance. The price was reasonable and the work was good!

I called Mackney Roofing because I noticed water running down the stucco under my eaves. Jeff came…read moreover and gave me a reasonable bid after inspecting my roof. We agreed on a price and he and his crew showed up about a week later and found the issue to be dirt buildup in the valley flashings. Jeff and his crew removed all the moss growth on the roof, cleaned the debris that was creating a dam in the valley flashing, inspected and repaired what needed repairing on the roof and even cleaned out the gutters. Jeff was very pleasant and professional to work with. No more wet stucco after the repairs. I highly recommend this roofing company based on my experience.

We waited many months to get a replacement of our 20+ year old roof. This segment of the…read moreconstruction industry is extremely busy due to the Carr fire and last year's hail storm. The roof is complete and we are very satisfied with the job, the crew, and the company. They were organized, cheerful, and as tidy as possible for this type of project. We're glad we waited for a local company. Well done.

Many issues with Tugwell, first off, when they installed our roof 15 years ago. We said that rain…read morewas projected and they started anyway. We woke up to water pouring into our house at 5 in the morning. They quickly got here and put plastic to cover the house, but we had to run fans for two weeks in the attic to dry it out and had to repaint much of the house. Now 15 years later our 40 year guaranteed roof is leaking and they are claiming to not have been the ones who put it on. I'm guessing they got rid of our paperwork in case black mold or other issues arose due to the water getting in. Be very very careful when dealing with this company. We have called many times and they refuse to call us back.

My insurance required a new roof for fire mitigation, and having seen Sunrise Roofing in the…read moreneighborhood, I gave them a call. Robbie came out immediately, gave an estimate that was beyond fair and was patient while I dealt with finances. When it was time to begin, they showed up super early, worked till it started getting hot, then came out the next morning and finished. They did great work and really went above and beyond. My roof is now beautiful and my insurance company is happy.

My mother had her roof done by Sunrise Roofing in 2015. The roof looked great and all was well,…read moreuntil she tried refinancing her home this year. Turns out there is a violation code on her title. Sunrise Roofing never had the final inspections done on the roof. So now we are currently at Shasta County Building Permit Center paying a total of just under $550 to get them to come out and inspect the roof and cancel the violation and her closing for her refinancing of the home is pushed out until all of this is taken care of. I have tried calling Sunrise Roofing multiple times to talk to them about this and they have not answered.

These jokers quoted me $60k for a $35k job and wont even itemize the charges. Additionally, they…read morewanted to charge $10k to haul away the old solar. This greedy behavior almost derailed a new home purchase thus causing all involved parties undue angst. Grifters, plain and simple.

We are so frustrated and disappointed! ABC Roofing and Solar simply missed replacing a section of…read moredry rot damaged decking that extended into the eaves above our garage before applying GAF asphalt shingle roofing when they replaced our old roof in January/February 2025. Upon completion we paid cash and were told to just let them know if there were any problems. About 2 months later, the missed dry rot was reported to us by another contractor performing work for us. We immediately notified ABC Roofing & Solar of the missed dry rot and fully expected they would take care of it because it was clearly visible to the decking portion under the eaves and had simply been missed. First we were told someone would come out. Multiple days passed without word so we called back. They didn't have anyone working in Chico (in the beginning we were told this was a local Chico business but are now told they are based in Redding). To save time and help them understand where the problem was before they came out, we offered to email photos so we were sent a link to do so and our photos were submitted. To our dismay, they responded in writing and "apologized" for the dry rot being missed during their inspections but stated that the only thing they would do would be to charge us for any repairs! They also stated they were not responsible since the City Inspector missed it too. Not the customer service and care we were led to believe we could expect! After this we escalated our communication to a formal complaint and claim against their Workmanship Warranty. We also insisted all further contact be done in writing. Dry Rot degrades the Structural Integrity of roofing support structures. Applying any roofing materials over such is inconsistent with the standards of: California Residential Code, California Building Code, and GAF Product Manufacturers Installation Requirements, and possibly other quality & installation standards and regulations. We trusted their sales department ravings about their excellent performance, high customer satisfaction, and high standing with GAF Roofing Products. We also relied heavily on their publicly published business performance standards and Workmanship Warranty posted on their business website. We are now left baffled and frustrated by their refusal to correct the problem they readily admit in writing that they missed in the first place. We have not been well served or fairly treated by this company. We were only asking that they correct the mistake they admit to missing in the first place. We are retired seniors. We put our trust in this company whom we were led to believe was local. and paid with our hard earned and saved cash.

The people were great getting the system but beware, in retrospect after having the system approx 5…read moreyears, it is over all a loss financially. If it wasn't much of a loss, I would be ok with just helping the environment but it is a huge cost. We are using less electricity now than were then (fewer people living here and we are gone from the home approx 2 months a year), and still when adding the lump sum payment due to REU annually and the payments on the remaining $18,000 owed of the $40,000, we were much better off with no solar. And to add insult to injury, the system stops working every year (which you have to monitor). Save yourself the cost and instead make a generous contribution to an environmental charity and you'll come out better financially and your donation will help the cause of saving the environment in a more effective manner.

Bad customer service Not good company representation.Ass…read morehike employees at your Redding ca location.Not very knowledgeable

Pacific West is hands down the best roofing company. Professional from start to finish. On time,…read moreat bid and courteous, what more can I ask for? We had a terrible hail storm come through our town and I have had the privilege of putting Todd and his crew on homes for upwards of 15 various clients of mine. I have yet to hear one negative comment. I will continue to refer people to Todd. Thank you

Todd and his great crew made the process of getting a new roof painless. Todd is a professional…read more He keeps you informed through the entire job. His crew is also very knowledgeable. There is no questions that are not answered. Everyone makes time for the home owner. Todd was very considerate of my cat. Recommended I have the cat out of the house for the reroofing. It was a great suggestion that I had not thought about. Todd made sure I had a call the day before to get my car to the kennel. Our schedule was unpredictable because of the rain. Todd called on a Sunday so the project could start first thing Monday. No rain in the forecast for 4 days. We need the rain but roofing can be a big challenge. Part of Todd's professionalism he never wanted to be caught and have to tarp my roof. Thank you for making this project a breeze. Great job!

We are 100% thrilled with Harbert Roofing for the gorgeous roof they placed on our difficult home…read more These men work very hard and efficiently and I would call them roof artists! The roofers were even kind enough to allow the painter to use the board steps as a convenience and for his safety. That was above and beyond! I highly recommend these people!

1st crew showed up yesterday to remove old roof for a new one. They were here early and did an…read moreawesome job. They were professional and friendly. They were careful with my landscaping. They hauled away the old roof and made sure everything was clean as a whistle when they left. Not even a staple was left on the ground. 2nd crew came today to put the new roof on. and just like the crew before, made sure everything was clean as a whistle when they left. They also were professional and friendly. They also were careful with my landscaping. Our new roof looks beautiful and we are so pleased. We had several bids and after talkin to people they came out on top and we are so glad we used their services The estimator who came out to give a price and the office staff are great. Heather was my contact and keep me informed about the schedule. She was a pleasure to work with. We would highly recommend them to anyone needing a roof. Kathie Woodring Shingletown, CA

I recently have been working with Mast Roofing and I can say compared to some other roofing…read morecompanies I've worked with, these gents are hands down the best so far. Sam Mast and his team are top notch professionals and walk with a level of integrity and are very thorough and most importantly have great communication and follow through. Whether your needs are residential or commercial, don't hesitate to reach out to them. I believe you won't be disappointed. Thanks Sam and team for your hard work and integrity.

Quality work, great communication and trustworthy. I can't say enough good things about this…read morecompany. They were one of only two in the area that would take on my roof after someone made a mess of the job. They went above and beyond and were great to work with. Kind, considerate, and went the extra mile to do right by someone who had been taken advantage of by a different roofer. They were recommended to me by a friend and I am grateful.