I would like to preface by saying thatI frequently shop at the Post Falls Cabelas and usually have…read morea great experience. However, I had an extremely frustrating experience at Cabela's due to one of the salesmen, Chad. My friend is a legal Idaho resident with an Idaho driver's license and meets all residency requirements to purchase a handgun in Idaho. Despite this, Chad refused to proceed with the sale because my friend is temporarily living out of state for school, which is not disqualifying under federal law. What made this worse was Chad's attitude. He was rude, dismissive, and unwilling to listen, and when we asked to speak with a manager to clarify the situation, he flat-out refused to get one. No explanation, no attempt to verify policy, just a hard no and an unprofessional tone. If this is a corporate policy issue, that's fine but customers deserve accurate information and respectful service, not misinformation and stonewalling. Refusing to escalate to a manager when requested is unacceptable. I expected better from a company of this size. I'll be taking my business to a local gun shop that actually understands the law and treats customers with respect.

Cabela's is a great place for fishermen to shop. Bruce at the fly shop is so nice, he helped me get…read moremy first fly outfit and eventually a fly tying kit. They have great bass fishing stuff also. A little pricey though.

Big sale and free sharpening!!!! Thank you Christian & Buck Knives…read more Two weeks ago I brought 4 knives to sharpen they are amazing, yes, I cut myself, you need to be uber careful they do a phenomenal job! At normal price of $5 that is a "steel"!

Loud and couldn't hear guide - spoke very quietly. Bought 3…read moreKnives but salesman grabbed 2 wrong boxes - we didn't check them Ugg. Manufacturing was cool to see.

Best experience ever, greatest customer service I've ever felt with to date…read more Not only were they English fluent, they also were able to find my order extremely fast and answered the phone with haste, no voice not, no waiting, and appreciated kindness. I had to cancel an order and the woman I spoke too was super nice about it. Customer service is 50% of what makes a company great when dealing in sales. Thank you!!!. Update: refund was issued within a minute of phone call would bring the stars up to 6, unfortunately can't. Great service and very professional

Very disappointed. I purchased multiple holsters from Alien Gear over the years largely because…read morethey advertised a lifetime warranty. Now I'm being told that due to a policy change in 2024, they no longer honor the warranty for products purchased under the original terms. Policies may change, but customers who bought based on those promises shouldn't feel left behind. As a loyal repeat customer, this was frustrating and disappointing.

I recently brought a vintage Winchester .22 rifle to Indognito for some repair work. Jerry has a…read morenice setup there with all the tools necessary to do the work - along with the skill to do it. He is very knowledgeable about firearms. I left my rifle there for about 10 days, and he went through it, repairing the rear peep sight, and the magazine feeding tube (which was bent, and non functional). Now the rifle works and looks great - keeping the old patina intact! Jerry got the work done on time - and at a reasonable price for the time he spent on it. I will go there again for any gunsmith work.

Seriously such a great business. Very helpful. I called and was able to be fit in same day and was…read moreassisted with very professional service and I will definitely be coming back

I had not been fly fishing since 2012. I contacted Silver Bow Fly Shop for a guided trip on the…read moreSpokane River with guide Sean W. We fished on 5-March just prior to season closure. He was an absolutely fantastic guide with a tremendous amount of patience. Though my skills were obviously rusty (to say the least) and he corrected many of the common mistakes one would expect after such a long lapse of time. The shop and all staff that I met were fantastic and I plan on many further trips with SB once my permanent relocation to the area is completed. I would highly recommend Silver Bow to anyone interested in fishing the WA ID area.

Called up for advice, needed information on fishing Rufus Woods Lake on the Columbia River, on the…read moreColville Reservation side. The fly fishing I do is rivers, not lakes, so didn't know what I needed or where to start. I talked with a very nice man named Bo. He was super helpful, explained what I needed to bring, the weight of the rod, the sinking weight of the line & the technique for sinking flies in big lakes. I ask for some flies and he mailed me a very nice box filled with wet flies & some sinking leaders. So.... went fishing & OMG!!!! you would not believe the fish we caught using the flies Bo sent us. Wowza!! If I am ever in Spokane I will make sure to stop by Silver Bow Fly Shop.

Their customer service is top notch. They have a good…read moreselection of products. They had a good price for the items I wanted. I received a parcel with a damaged product in it. They replaced the product with no hassle.

After years of ordering hundreds of items such as hazardous materials (solid-fuel rocket motors;…read morechemicals; lithium batteries; firearm components; wine; assorted petrochemicals; devices that contain radioactive materials -- such as smoke detectors; and a plethora of items that can't be shipped to a post office box), I've finally found a company that stands firmly on the rock of ignorance and foolishness: US Tactical Supply. Add to that encountering one of the rudest individuals to ever work in a customer service position. I'm told that my order has to be sent to my credit card's billing address: no exceptions. The reason? "Credit card companies are concerned with fraud..." Yes, they are, and when I suggested adding my bank's personal manager and fraud department as a conference call -- all of which have both my mailing address (used for billing) and my residence address -- required for both my charitable veterans' foundations' and trust accounts by the IRS as well as those three-letter federal organizations for a truckload of reasons -- to verify my identity, this fearful individual working in US Tactical Supply's customer service department rudely announced he was cancelling the order and hung up. Really? Ever since having my credit and personal identities stolen, I've had all financial correspondence sent to a post office box; the tiny, rural mail box -- some distance from my residence -- is NOT lockable; any packages larger than 5" on a side is left on the ground for any thieves that happen to drive by, especially the local porch-pirate methheads who also follow delivery trucks in order to enrich themselves. Having a package delivered to a residence that requires a signature is perfect, especially when I'm purchasing any of the items that can only be carried by rail or cargo aircraft. In fact, UPS, DHL, and FedEx all have my addresses cross-referenced: send an address label for something going to my US Post Office requires me to show my driver's license... which shows (and proves) my physical address, conveniently serving as my DELIVERY ADDRESS for those three companies. All three companies have my "billing" address, phone number, and (residence/physical) shipping address -- information which this US Tactical Supply customer service individual can almost immediately determine with a few keystrokes, especially because I have accounts set up for my personal, charitable foundation, and trust business... all this information consistent, across the board. The branch manager of the bank serving my personal, foundation, and trust business accounts has joined conference calls where verification of information has been required, and spoke with me a few minutes ago stating that had I added him to a conference call, he would be happy to provide US Tactical Supply with the verification necessary or needed; the bank's fraud department has two- or three-step verification processes that have allowed me, as an airline pilot traveling worldwide, to conduct business from anywhere in the world with any legitimate, verifiable business in the world -- with the one possible exception of US Tactical Supply. So I asked my personal banker (branch manager) to call this individual to see if we could work something out: he was hung up on. My attorney contacted US Tactical Supply to see if we could get the name and contact information of the owner of US Tactical Supply so that we could work out the problem. Why? He's my training partner spotter. He was hung up on. Someone should tell this individual that just because we use computers in business doesn't mean we should think like one. Either that, or maybe they've outlawed common sense, courtesy, and/or reasonability in Idaho.

We booked pretty last minute for a half-day guided tour of the CDL River. Our guide, Elijah did all…read morethe work for us. Quite an interesting fellow with lots of stories to share. He'll ensure your safety and gives plenty of opportunities for you to take a dive into the river. And if you really want he'll let you paddle as well. We encountered a bull moose, a cow and her calf which was pretty cool. Elijah also brought his German Shepard, Annie along for the ride too. She was the highlight. Such a beautiful, gentle, and intelligent dog.

Stole my money. I pre-paid for a horseback ride, but it ended up raining that day. Due to traffic…read morecaused by the rain we ran late and since it was heavily raining we wanted to reschedule. We spoke to both the horse people and the owner of CDA adventures about getting a "rain check" and rescheduling. Both CDA Adventures and the horse people denied us. They wouldn't reschedule, refund nor partial refund. They gave no solutions, they just took our money. This was the supposed to be the first of many adventures we planned with CDA Adventures. But now we won't have any. Instead we've now removed "the middleman" and will be scheduling with these "adventure" companies directly.