I wish I could leave a raving review, but the whole experience left me regretting using the…read moreservice. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM. Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way. It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.

I absolutely love this cleaning service! I've never really used a service before. However purchased…read morea larger home I needed the help! Esperanza & her girls do an Amazing job every time! Not only are they so detailed oriented, but are so pleasant when the come over. I will continue using this service & highly recommend them! 5 stars & more! Jen Butler

This company is under new ownership. Maybe they were a good company before but I would not…read morerecommend them now. The house was pretty clean, just needed the bathrooms, light fixtures, floors and kitchen cleaned. After 7 hours, and that includes the hour lunch break that came out of our pocket, the floor was covered with dustballs from the light fixtures and the floor had not been mopped. I had to go back and do a lot of cleaning myself. This cleaning service took us to the cleaners.

I called Vicki to schedule a cleaning for the upcoming Saturday. She responded right away, and did…read morenot have Saturday open, but recommended me to Planet Hugger. Vicki assured me that if I wasn't happy with the service, she and her crew would do the next cleaning themselves. Vicki set up the appointment for me with Planet Hugger and I received confirmation from them right away. They just cleaned my house in 1.5 hours and it looks fantastic! I will be scheduling recurring cleanings from them from here on out. Thank you Vicki and Planet Hugger!

I highly recommend you use ANYONE but Bella. I hired them to clean the windows and wipe down the…read morewalls and floors of an EMPTY trailer. They quoted me $200 but the final charge was $500!! And the quality of clean was horrible. Left the window tracts filthy! Light fixtures still have caked on dust. What a rip off! And 4 attempts to work this out with the owner have been ignored. Don't use PB Bella or you'll regret it. Like I did.

PB Bella has been doing the cleaning for my short term rental for a while now and they have been…read moregreat to work with; life savers a couple times even. They are always on time and finish in time. Very communicative on the home and costs. 10/10 recommend.

I brought in Judy & her Crew after another cleaning company did an abysmal quality job on the…read moreinterior of one of my client's homes. The home was spic & span & SMELLED GREAT when they were done. All appliances (interior & exterior), inside cabinets/drawers, the fans, the tile work, EVERYTHING was done to perfection. Big nasty rust spot in the tub that the other guys couldn't handle? GONE. Sticky residue left on floors from their cleaning agents? GONE. My reputation with my client? GO- I mean RESTORED. I will definitely be using Judy in the future, the experience was great.

Amazing deal always on time and they do a great job. The girls are super friendly and very thorough.read more

I needed to get my carpet stretched in two rooms. This company responded quickly, where other…read morecompanies were not interested in helping. They did an amazing job, and I added the cleaning while they were here which they promptly did as well. Prices were very reasonable and they take their time and really do a great job. Highly recommend!!!

Have bi-weekly cleaning and am so pleased with the service. Caitlin from Pop-Ins does a superior…read more job. Her attention to detail is second to none. She has noticed several areas that our previous cleaning service had missed brought it to our attention and took care of it. She is a real gem and always cheerful. Highly recommend Pop Ins.

I have been trying to find a declutter/cleaning service for a while now. Well... I've needed one…read morefor a LONG time and just finally worked up the courage to admit it was was now or never. Eddie was extremely friendly and helpful over the phone for our initial consultation. I explained to him that I had a lot of mess and just didn't know where to start. I was able to get an appointment the following week and they made sure their team arrived after my flight landed. Obie and Lena showed up and were incredible right from the beginning- especially since I had no idea where to start and was extremely overwhelmed with how disorganized and messy my apartment had become. They got right too work. We shared some great conversations and a few laughs. They were very diligent in getting all of my various bags unpacked and put away. I was not anticipating that they would even do and fold my laundry- which was one of the most daunting tasks. The kitchen is spotless. The clutter is gone. The bathroom is sparkling. Bags and suitcases that have been hanging around for months were finally unpacked, organized and everything was put away in its rightful home. I was extremely satisfied with the level of service I received and as anxious and overwhelmed as I was... we had fun! Truly great and genuine people. I will be recommending Clean Geeks to friends with similar needs. And I anticipate using them again when things start to pile up or I just need a good deep clean. Thank you for helping me clean my house and get my sanity back!!!

Wow - Was using this business once a month to clean our very small rental (1500 sf) in Tempe. How…read morequickly a business can disappoint. Was happy with this company until they called me up out of the blue last year and said "Your cleaning fee is going up from $115 to $155. 35% increase and no explanation. Take it or leave it. I chose to leave and find someone else. I pay $150 to have my 3200 sf house in Chandler cleaned. Why would I pay more to have a house half the size cleaned? In my opinion, very bad customer service doing this to a customer.

I scheduled an appointment with them. They cancelled on me an hour before they were supposed to…read morecome. They offered to reschedule way later in the month but I needed it to be done sooner. Very unprofessional.

Proficiency Cleaning was recommended to me and Nikki/Nichole was very nice (3 Stars because Nikki…read moreshowed up, came back once and did a good job). Initial cleaning for a 2B/2.5Bath Condo was over $250 (November 2023) with agreement for f/u cleanings for $165. Nikki only returned once (January 2024) for what was supposed to be a bi-monthly schedule secondary to " staff shortages and personal emergencies" (which I understand can happen). However, I was contacted by a gentleman after the last visit in January and was informed the company had to let go of a few customers and I was one of them - with the assurance that "when their situation improved" they would be happy to call me back. Secondary to unforeseen circumstances - sometimes things just don't work out.... UPDATE: Nikki has reached out and offered to resume her services

I hired Ruthann and she was very responsive and arrived on time. However, for $200 I was not aware…read morethat the service was for basic cleaning. In the first bathroom, she cleaned only the tub, not the walls. In the master bathroom, she did not clean the floor because I inspected it and the tiles had water stains. I mentioned it to her and she said she did. She does NOT clean the inside of windows and window sills. I would not recommend her. In response to you. In addition, please note that this lady washes the mop that she cleans the floor in your kitchen sink. How gross!! I had to reclean my sink after she left and cleaned the fans which she said was part of her cleaning. As for hiring 3 cleaning company. How would you know this? I have only hired one other person for cleaning on Yelp. And that company left my sink and stove dirty. Why should I pay for shoddy work?

Right on time, did a lovely job, were personable and professional!…read more They're flexible, and reasonable. They'll work with your schedule, and are very good with communication.