Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

I can't hardly explain how I feel about Preferred Choice Restoration and their people,  but I will…read moretry! Both the Demo and reconstruction side of this company were PHENOMENAL! The stress of having your home torn apart and put back together from The crazy amount of leaks (8 in my case) is a feeling of uncertainty and unpredictability... this caused me so many worries,  stresses,  and moments of tears. To be honest though,  i learned so much in this process,  and the first lesson was trust! The trust that there ARE people who have gifts that I don't!!! I needed to trust that the gifts of these people would heal my home! When I decided to lay down my feelings,  open up and let go and let things flow,  every stress and worry went away! It started with releasing those stresses when I spoke to STEVE from the Demo dept of Preferred Choice.  Him and his crew were literally like family!!! Super professional..... you know,  it could be easily uncomfortable with huge men around but NO.... these guys were super fabulous!!!! The coolest thing is you realize as professionals.... they're human too and when you talk to them... they really connect and you realize WHY THEY DO WHAT THEY DO and it all comes together that WHY trusting them is important!!!!! It def relived my stress! I adopted them as my brothers lol!!! There's no way I could do what they do! Now,  Steve left me in the hands of Ryan,  again... now scared of transition lol.. but I trusted that if STEVE said RYAN was amazing,  then I knew Ryan was amazing,  because STEVE IS!!! I can't not trust his word now,  he's shown me nothing but honesty, transparency,  and professionalism. Now here's Steve..... SUPER friendly,  blunt but kind,  very transparent which is important because there's no hidden agenda and he provided his AVAILABILITY JUST LIKE STEVE! If i called,  they were there,  NO MATTER WHAT! When 3rd party companies made a mistake,  Preferred Choice MADE SURE TO FIX THEM RIGHT AWAY!!!!! The advocacy the RYAN had for me,  my home, and my family was beyond fabulous! His patience,  follow through,  and advocacy was brilliant! You know,  too prove that relationships matter to preferred choice.... even though the Demo guys were done with their job,  I still got calls from them checking up on us!!!!!! Thank you for that STEVE! There was one worker that stood out the most to me (outside of STEVE and RYAN of course)... They were all amazing,  I just wished I could remember them all (but i remember their faces!).... Buutttt..... A.J. was such a consistent,  hard worker that came early,  stayed late,  kind,  professional,  and asked questions to ensure satisfaction or choice! I LOVE THAT!!!!! HE WAS A TRUE ROCKSTAR n if i could hire him just as my handy man,  he'd be my GO TO!!!! I'M IN THE FULLEST OF GRATITUDE for the hard work and dedication of this company and their people.  They are literally like an extended family, and I wouldn't want anyone else Working on my home with such a HUGE JOB!!!!! THANK YOU THANK YOU THANK YOU BEYOND WORDS! I OWE Y'ALL A PIZZA PARTY ;) I hope your boss let's me!!!! Love love love Preferred Choice! YOU DESERVE THOUSANDS OF STARS, NOT JUST 5 !!

This is a review for both of Preferred Choice's Divisions: Preferred Choice Restoration &…read morePreferred Choice Construction. You know I hate giving 1 or 2 stars reviews but here we go: Preferred Choice Restoration Review -The water softener burst on Friday 8/2 morning, damaged the garage, laundry room, hallway closet, foyer closet, most of the baseboard and partial of the walls inside the home. My plumber stopped the leak and he recommended Preferred Choice and Sarah would take care of all this for me. I should have done some research before just calling, I was just overwhelmed by this damaged and upcoming surgery. -Cameron Friday 8/2 in the afternoon from the Preferred Choice Restoration side of the company came out. He reviewed, marked it up, treated the areas with a spray, left 2 fan for the garage, and one for the foyer closet. He said someone from the company will call and/or come by to check on the process during the weekend. No one did called or come over to check until Monday. -Monday Luis came back to check, review the process, and let us know the demo team was coming out on Tuesday. -Demo team came out on Tuesday, tore out the garage walls, baseboard, grout, closet walls, etc They cleaned very nice after themselves in the house. The garage was a cleaned up ok. They left more fans and a dehumidifier. They did not check to see if all the electrical was worked when they left. I did not realized 30 mins later, some of the lights, garage door, laundry room, etc. was out. I had to call them to come back. They came back turned everything back on. -They removed my water heater during demo, so I assume everything was put back together. Not only we did not have hot water, but it started to leak from there they dwelled the pipes back on. I notified the owner Sarah about the issue. -Cameron came out on Saturday. He only came to remove the fans and dehumidifier. He did do anything about the leak from the water heater and the fact we have not had hot water in the house since they left on Tuesday. He told us to call my plumber to fix it. I notified the owner Sarah about the issue again. She told me to get a hold of my plumber as well. Very fortunate that my plumber is a neighbor and he came by on Morning morning to stop the leak. But still no hot water. I notified the owner Sarah about the issue. -Luis came back on Tuesday and figured out the issue, the demo team from 7 days ago never connected back the electrical element. We had hot water again. I was trying to run my laundry and found out the water spouts were not turned back to on from the demo team. Preferred Choice Construction Review -Jeff the Project Manager came out to see what is to be repaired. He gave me timelines and did call when he was suppose to to advise me of the process. -The construction crew came out on 8/22 Thursday almost finished with the walls, baseboards, paint, etc. They cleaned up well after themselves. -Then 8/28 Wednesday, the Quality Manager came to complete the rest of the repairs, paint, grouts, and review the work. I showed him the constructed areas and what is still left. He first argued with me and did not want to fill the gaps (were the grout was). I was like your company tore it out and I need to back to seal the gaps left by the new baseboards. He said it is not side of the companies issue. When he left I noticed gaps and cracks everywhere (see my pictures). No, I did not call the owner Sarah this time. I had surgery the next day and I did not want to deal with the stress of all horrible experiences with both Preferred Choice Restoration & Construction. I am 1/2 way recovered from my surgery today and now I still have to deal with the gap and grout issues. What a headache! I would not recommend this company to anyone.

Everyone I had spoken with was great. Victor was super patient answering all my questions, and I…read moreasked a lot of questions. Very responsive. a company with integrity and I appreciate that. would definitely recommend.

I am in the middle of a kitchen renovation that started with a leak behind my wall. Asbestos was…read morefound. Octavius stopped by this morning and was just a breath of fresh air. He was extremely pleasant, explained things when asked and became my dog, Monster's buddy. We all seem to really take our time to complain, let's all start learning to take the same time to compliment.

I have found Chris to be very professional and knowledgeable. His crew does an excellent job, and…read morehe doesn't try to expand the e scope of work beyond what is necessary. His pricing is also very reasonable compared to the others in town. Very happy with his work.

Great company. Chris answered all of my questions and spent a decent amount of time during the free…read moreestimate calming my fears. I called them because they remediate properly under containment -- some companies I was looking at do not take these measures and it can be very dangerous and detrimental to your health. Very professional and kind.

ALM Services did a fantastic job with the asbestos abatement and popcorn ceiling removal in my…read morehome. From start to finish, their team was professional, knowledgeable, and extremely thorough. They took the time to explain the process, ensured all proper safety procedures were followed, and kept the work area clean and well contained throughout the project. The crew was punctual, respectful, and clearly experienced in what they do. The popcorn ceiling removal looks great, and it's a relief knowing the asbestos was handled safely and properly. They made what could have been a stressful process feel smooth and well managed. I highly recommend ALM Services to anyone needing asbestos abatement or similar work. Their professionalism, attention to detail, and quality of work truly stand out. Great experience overall!

ALM services were there to save me if I needed them, but it turns out I didn't end up needing them…read more My home was built in 1980 and during an emergency flood in my home, another crap company charged me for an asbestos sample which they illegally called positive. ALM was willing to step in and do a second test before my insurance company stepped in and said nevermind. My house was built BEFORE mandatory testing was required. So I assume ALM is a good company. Thanks guys. They support women.

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!