We started working with preferred choice Restoration at the beginning of June due to water damage…read morethat happened in our home from a leak. I called them and they were there the next day ready to help and alleviate his stress. They handled the insurance company and got everything started that same day.

Do not hire them. Preferred Choice was the one we hired after having done and getting quotes from…read moredifferent restoration companies, to our regret. The demolition crew removed a lot more flooring than anticipated. On top of that, they charged thousands of dollars for PPE. We are talking a water issue on a condo and the amount of PPE does not seem reasonable. State Farm seems to agree, so much so that sent Preferred Choice a check for over $3,000 dollars for the mitigation portion of it but preferred choice wants more. And they want to fight. It's been a nightmare for over 6 months now and I suggest you avoid this company. Note: they also mishandled files and send me pictures and invoices from another customer, very unprofessional.

They provided exceptional service when I needed help after water damage in my home. From the moment…read morethey arrived, their team was professional, courteous, and thorough. They quickly assessed the situation, took immediate action, and kept me informed throughout the entire process. The restoration work was completed on time, and they exceeded my expectations in terms of quality. I truly appreciated their attention to detail and the care they took to ensure everything was done right. I highly recommend Preferred Choice Restoration for anyone in need of reliable and efficient restoration services!

If no one had to deal with Preferred Choice you'd be better off. From 6/26-till now small bathroom…read moreundone. Lack of them communication is sickening.I wouldn't recommend @ all. All the I'll call you back,maybe tomorrow etc. I've lost time @ work to sit with my Mom ..no shows/ late shows. But they want $$ more $$ and half as or not so crap!!!!

Josh came to give me a free quote and was extremely thorough using moisture meter and heat sensor,…read morewhich other companies didn't do. He was so honest that he made it clear that there was no remaining moisture or lasting wall damage and a handyperson could do this job for a fraction of the cost of other quotes. This company's honesty and thoroughness impressed me and I highly recommend them for any leaks or similar issues!

As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

If you're looking for a plumbing service, stop right here! This company is truly amazing…read more My water heater started leaking, and I didn't realize it until my fiancée noticed. By that point, we had no hot water. As a new homeowner who recently moved to Arizona, I immediately started worrying about the cost of repairs. After reading online reviews, I decided to give this company a call, and I'm so glad I did. They provided a free consultation, and Kaylan, the technician, was thorough and professional. He carefully assessed the significant water damage, explained everything clearly, and provided a fair and reasonable quote. He also recommended a restoration company because of the extent of the damage--and they deserve a five-star review as well! Francisco who did the installation was amazing as well. I chose to move forward with the repair that same day, and the entire process was seamless. They handled everything, including contacting the manufacturer regarding my water heater warranty and coordinating with the restoration company. Both services were completed promptly and professionally. I highly recommend this company. Their customer service was impeccable, and they made a stressful situation much easier to manage. Look no further--you won't be disappointed!

Awesome company! On time, courteous employees! Corey did an excellent job!…read more We were also offered, and accepted a Knockout Advantage! Recommend them for all your plumbing needs! I have them in my contacts now and will use again, when needed!

If I could leave Sam and his team a 10 star review I would. I can't say enough great things about…read morethis company! I called at least 10 different companies and no one is willing to come out expect Sam and his team. They showed up within 30 minutes and got straight to work. They were so kind and explained every step of the process from A-Z. Not only did they save my personal property Sam advocated for me with my property manager. Thank Sam and his team you guys are literal life savers

We can only speak to the process of bidding out a job through our homeowners insurance, as we…read moredecided we were not comfortable using this company. Everyone we dealt with was very pleasant, and they may do excellent quality work. However: 1. We were told our estimate had been approved by insurance and sent a contract to sign. We were pressured a couple of times to sign the contract. When I checked with our insurance, the estimate had, in fact, not been approved. 2. The contract contained a clause that said we agreed to purchase Builders Risk insurance, which indemnifies the company against any loss of building materials or tools while working on a job. This is a huge conflict of interest and our lawyer advised us against it. This contract line is opening a door to potential contractor fraud on the customer's dime. We would never have signed a contract without this clause removed. 3. Another clause stated that we would be responsible for a larger deposit if the estimate were above a certain total, or any overages above the estimate amount. While this seems reasonable, I wanted to have a copy of the estimate in-hand before agreeing to this clause. When I asked for a copy of the estimate, I was told, "we are not allowed to give you a copy without insurance permission." Odd, since the other company we got a bid from (who works with our insurance so frequently that they were auto-approved) gave us their bid directly before sending it to insurance. When I said we definitely would not sign any contract until we had a copy of the estimate, then the "portal to download it was down." Some concerning business tactics seemed to be going on here. We did not feel comfortable moving forward with this company, and felt a duty to let others know as they're making decisions.

I used this company for mold removal and rebuild and I was very satisfied with the results. They…read morewere very professional and did an amazing job. Rudy and his team were great. I recommend them for any contractor needs you may need

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

We chose Mike's Drywall based on our urgency to repair two bedrooms that had water damage and the…read morecommitment made, during quoting, to start right away and to stay on the job until completion. They kept their word and the guys were here every day. We appreciate that so much. Having my mom here with dementia then having her bedroom water damaged has been quite the challenge. But you and your crew have been so consistent and awesome! The quality of the work was top notch. We had two other quotes and while Mike's was not the lowest bid, we're convinced we made the right choice. Thank you so very, very much!!! Back in her room now, you guys just made an 89 year old lady very happy! Oh yes, and the homeowners too! Thanks again!!!

Gave a good estimate based on photos. Scheduled quickly, on time, done as estimated. All good for…read morewhat I needed - drywall repair and caulking