Steve Boyle was our inspector and did an outstanding job. He did such a great job for us, the…read morebuyers, that I understand the homeowner left him a poor review after we decided to not go through with the purchase. Steve found 40 separate items that needed attention, four of which were in violation of city code. Steve's phone conversation right after the inspection was comprehensive and clearly communicated. He answered every question my wife and I asked. The final voluminous written report was complete with pictures and explanations of every issue, big and small. We are again looking for another property to purchase and will ask for Steve to do our inspection once again.

I don't usually leave reviews, but this experience needs to be shared so other homebuyers don't end…read moreup in the same situation!! I hired Advantage Inspection Service for a home inspection on a property in Mesa, AZ and paid over $1,300 expecting a thorough and accurate evaluation. Unfortunately, the inspection completely understated a very obvious issue with the patio roof. At the time of inspection, the patio ceiling when you walk out onto the patio had visible sagging and clear signs of prior water damage, including patched and freshly painted drywall underneath. These were not hidden defects they were observable conditions. However, the inspection report described the ROOF as being in "near satisfactory condition" with a general "review" recommendation. NO documentation on the visible damage of the ceiling. That wording makes it sound like a minor or precautionary item, not something that could turn into a costly repair. Based on that report, I moved forward with the purchase. After closing, I had multiple professionals look at it and they all immediately pointed out the same thing. That this was a significant issue that should have been clearly identified during the inspection. What made things worse was the way the company handled it afterward. I had to repeatedly follow up just to get responses, calls weren't returned, and it took about two weeks to get a formal reply. The supervisor, Ryan Peart, ultimately relied on the "review" language in the report to avoid responsibility and offered only a 30% partial refund of the inspection fee. The issue here isn't that they didn't mention it at all, it's that the condition was seriously understated and they took no accountability. As a homebuyer, you rely on the inspection to understand what's actually going on. If something is visibly deteriorated, it should be clearly described that way. Inspections are supposed to protect buyers, not leave them with unexpected repairs after closing. I would strongly recommend anyone to stay away from this company and make sure your agent stays away from them as well. I trusted the report and unfortunately paid for it later. But currently in talks with the AZ Board of Technical Registration to hopefully suspend their license because it's completely unethical what they do to homebuyers! Hold them accountable! Just sharing my experience so others can make a more informed decision.

We are out of town buyers and our agent recommended Ben from Patterson to do our pre-purchase…read moreinspection. He was very professional from the start. He gave us a very good price that included sewer scope. We had a scheduling and a waiver issue with the builder on his first attempt where we were frustrated and he calmly told us, we just gotta "roll with it". Inspection day came and we did the wrap up via facetime with our agent. The inspection was throrough and very complete. He explained everything and went over each item. We will be calling him again for follow up before our warranty ends. Thank you.

Thorough inspection. Reasonable pricing. I added a sewer…read moreinspection and he took several videos of the sewer and identified a short stretch of old orangeburg. But the thing that I really appreciated was that after the inspection, they've already been paid, and I'm hiring people to do the repairs. I texted the inspector several times for follow up details and help weeding out the bs of some of the tradespeople trying to sell me stuff. He was responsive and helpful, even though he didn't need to be. Turnaround time was also good. I hired them and they were out for the inspection within a couple of days. The report came same day. I'd recommend Patterson for your home inspection.

Dwell was easy to schedule with for a quick turn around, including a last minute re-inspection…read more Fabian was detailed and organized, as well as friendly and helpful. I would recommend them and use them again!

Leah and Juan in the office were fantastic. Benji, our inspector spent a ton of time with us going…read moreover the entire report, then walking us around showing us exactly what was drawn up on the report and answered all questions. Truly was one of the best experiences we've had with a home servicer, nonetheless an inspector. They may be a bit pricier than other inspectors but you get what you pay for. Don't do it to yourself by cutting corners on a huge investment.

Cy taught me a lot that I was able to apply to concerns I addressed in my home…read more It seems if you are useful, you may not be "NICE" in the eyes of those who were deficient in their workmanship I always prefer USEFUL and KNOWLEDGEABLE, over "NICE" Thank you, Cy, for educated the public.

I had a very disappointing experience with home inspector Cyril. During the inspection, I…read morepersonally witnessed him behaving in an extremely unprofessional and confrontational manner toward the project superintendent. He raised his voice and made remarks such as, "Do you know who I am?" and referenced having a large social media following. He also made statements suggesting that the superintendent did not know who he was dealing with and that he could damage the superintendent's career. Regardless of any disagreement that may have occurred, this type of threatening and intimidating behavior was inappropriate and unnecessary. A professional home inspector should communicate concerns calmly, respectfully, and objectively. Based on what I witnessed, I would not feel comfortable recommending him.

First time using this company for my new house Very…read moredetailed and very informative I recommend them to anyone Great job

VBI was able to schedule us the day after my realtor called. We have a short 15 day close so…read moretimeliness was important. Josue was very thorough and very professional, he actually sat down at the end and covered everything with us right on site. I have never had an inspector do this before. It gave us more confidence in the inspection, he was able to all us to areas with concerns and suggested we call other specialists for further mechanical inspections.

Alex is incredibly knowledgeable and detected our leak immediately. He was able to talk me through…read moresome other recommendations as well for optimal pool maintenance and managing the stubborn bubbles in our return line. After wasting so much water and finally having a solution, I would trust Alex every single time. If we have a leak again (life of a pool owner!), we will be calling Alex first. Don't go with Leak Science. They have a fancy website but you really just need someone who has the experience and Alex is your guy. He responds quickly and knows pools in and out.

I didn't end up using their services, but the gentleman I spoke with her on the phone was very kind…read moreand patient with all my questions and gave me great referrals for the service I needed

Very thorough and polite. He has very high standards when it comes to professionalism and…read moreinspection quality. I called him out to do some digging into the property and see what the damage was and reveiled quite a bit of things wrong with the property that will help me with the sale price of the house.

Contacted this company late in the evening and he replied right away! I was able to schedule my…read moreclient's inspection for the upcoming week and he was early to arrive to the property to meet with him. He maintained communication the whole time and provided a very thorough inspection report the same day!! Will definitely be using this company for all my clients going forward! Super friendly and professional!

I have used BBaca Engineering to inspect the past 3 homes I've purchased. Most recently on 8-12-15…read more They are always very pleasant to deal with. When the inspector was finished, he walked my realtor and I thru the property and he physically pointed out areas of concern. Buying a home can be a stressful event and there's a lot of things to remember and write down. I'm so grateful that I received a full 60 page report complete with photos of the areas of concern. Furthermore, they even set up an appointment with a termite inspection so that was one less thing I had to remember to do. I would (and do) highly recommend using this home inspector! Lauri M, Scottsdale AZ

Have been waiting for the inspection to be completed for over a week. Still no report. No one…read moreanswered the phone or returned calls. Closing has had to be delayed because of it. Very disappointing.