1. Az Automasters

0

Gilbert, AZ

Az Automasters

4.7 (94 reviews)
Open • 7:30 am - 6:00 pm

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    Services - Az Automasters

    Auto brake repair

    Auto engine repair

    Az Automasters Photos

    Portfolio From The Business

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    Reviews With Photos

    Amy F.

    I've changed my 1 star review below to a 5 star review due to the excellent customer service received from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around!

    Mechanic showing me the control arms that he fixed.

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    2 years ago

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    Photo of Mike K.

    Mike K.

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    8 years ago

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    Jessica D.

    Helpful 1
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    2 years ago

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    Photo of Mike K.

    Mike K.

    Raul, Thank you, were glad it worked out!

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    5 years ago

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    Photo of Alvin K.
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    6 years ago

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    Jessica D.

    Thank you Alvin, we appreciate your business.

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    4 years ago

    Helpful 1
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    3 years ago

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    4 years ago

    Helpful 1
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    7 years ago

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    Jessica D.

    Thank you Stefan for the great review.

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    3 years ago

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    Photo of Kristen P.
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    10 years ago

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    Jessica D.

    Thank you Kristen for your business and the great review.

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    6 years ago

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    Jessica D.

    Thank you for the kind words, we appreciate your business.

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    3 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Helpful 1
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    8 years ago

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    Photo of Mike D.
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    5 years ago

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    Jessica D.

    we appreciate your business. Thank you for the great review

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    5 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    Jessica D.

    Thank you Cynthia, we appreciate your business.

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    7 years ago

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    Jessica D.

    Thank you so much for the kind words and we appreciate your business.

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    6 years ago

    Extremely quick response to my online request for a quote and the best overall price. Extremely happy with the service and end result!

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    Jessica D.

    Thank you Chrstopher for the kind words

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    9 years ago

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    Jessica D.

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    4 years ago

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    7 years ago

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    Jessica D.

    Thank you Nicole for the kind words we appreciate your business.

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    8 years ago

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    8 years ago

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    Jessica D.

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    8 years ago

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    Jessica D.

    Thank you Phillip for the kind words we appreciate your business.

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    8 years ago

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    Jessica D.

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    8 years ago

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    Jessica D.

    Thank you Cheryl for the kind words, we appreciate your business.

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    6 years ago

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    Jessica D.

    Thank you Thao for the review, we appreciate your business.

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    9 years ago

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    8 years ago

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    Jessica D.

    Thank you Gabby for the kind words and we appreciate your business.

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    5 years ago

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    6 years ago

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    9 years ago

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    Jessica D.

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    9 years ago

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    Jessica D.

    Thank you Heather for the positive review and your business.

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    Page 2 of 3

    Ask the Community - Az Automasters

    Is shop able to do following repairs? Full tie rod replacement.

    Yes we can

    Can you fix / replace cambers on a 2011 Kia soul and replace the bent wheel? It's very screwed up and a simple alignment won't work.

    We can install the camber kit and do the alignment but we cannot do the wheel or tires.

    View All 3 Questions

    Review Highlights - Az Automasters

    “And at then of the day, when I was running late from work, Doug waited a few minutes past close for me to get there.”

    Mentioned in 10 reviews

    Read more highlights

    Spectrum Car Care

    Spectrum Car Care

    (94 reviews)

    We have since moved away from this area but having to find a new place made me want to leave a…read morereviews for how great this one was. I went here for all auto repairs and maintenance. They were incredible helpful, speedy, communicative, friendly and honest. I did not ever feel a single time that I was being overcharged or taken advantage of (especially as a woman with minimal car knowledge). It was always a seamless and pleasant process and I wish they had locations everywhere. I honestly never would have gone anywhere else if we hadn't moved.

    I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

    Crawford's Auto Repair - Crawford's Auto Repair Logo - Chandler Auto Repair Shop

    Crawford's Auto Repair

    (162 reviews)

    I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

    Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

    Innovative Automotive

    Innovative Automotive

    (30 reviews)

    Great dudes got my truck up and running again made it seem simple changing the vvt solenoid.read more

    I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

    Az Automasters - autorepair - Updated November 2026

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