I needed to bring in my car for a number of $ervices (brakes, shocks, fluids) as it hit 60,000…read moremiles. I got four service quotes, one from the dealership and three from independent shops. This shop wasn't the cheapest or most expen$ive, but they had the BEST reviews. I liked that they specialize in Toyota and Lexus repair. Communication was prompt and professional from start to finish. The only con for me would be the hours of operation, Monday through Friday from 8AM-5PM. I work the same hours so I had to take a day off. Overall great experience! I would Toyota-lly recommend this shop!

Justin was great! He addressed all our problems and fixed what needed to be fixed. Toyota parts…read moreused with no other big upsell. His communication and work were very professional. I have lived here for years and just found them. Glad I did! Greg Williams

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

Can't say enough about the quality of their work and their mechanics. Absolutely wonderful, trust…read moreworthy and keep you coming back for future repairs because you know they charge fairly and the work is Elliott will always take care of my families cars and us! We appreciate you guys! I've done everything from rebuilding a transmission to an oil change here.

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

I have used this shop exclusively for 20+ years, since the days of ADS owned by Greg LaFontsee…read more Never had a reason not to go back. Now I have good reasons to abandon this loyalty. When Greg retired and sold ADS to TGK, the changes were subtle but not necessarily for the better. Personnel changes, operational changes etc. made me somewhat suspicious. I used to know who was the manager shop, who the service writers were, even the names of the certified techs who did the work. Then TGK, through a series of ownership changes became part of Sun Auto, a huge faceless corporation that emphasizes tire sales as opposed to automotive diagnostics. You can't go online anymore and directly communicate with anyone. All you can do is go through a chatbot, and the website no longer features bios of people that might be involved in maintaining your automobile. On my last visit in September 2025, it was recommended that the engine air filter be changed. I declined this and other recommended services. Recently I encountered a P0101 code indicating that either the MAF sensor needed maintenance or the air filter was dirty. In examining these components, I discovered that the last time the car was serviced, the air filter box was damaged and reinstalled carelessly without any mention of damage on the invoice. Missing screw, parts of air filter housing damaged, loose connections were discovered. I keep meticulous maintenance records, and no one other than TGK has ever done any work related to the air filter since 2016. I think the transformation from a small, performance-centric shop (ADS) to a large corporate tire seller (Sun Auto TGK) that does auto repair on the side is enough to make me start looking elsewhere for a reliable shop to perform diagnostics without harming my vehicles.

1 star is too much for TGK. Our classic car was towed into this shop by Wilhelm's auto in…read moreCarefree. A 2 week job turned into 6 weeks. Our car was in show like condition when it entered their facility. When we picked up it it was filthy with chipped paint on 2 panels. The white interior on driver and pax side was grey and carpets discolored. Wilhelm's auto wiped out inside for us. We contacted corporate to get our car fixed as neither Wilhelms nor TGK seemed concerned. The car was towed back to TGK in Chandler. Ryan is passing the blame on the person who originally painted the car in Oct '23. He's also saying a rock chipped the paint to metal on hood. That isn't true. We have before and after shots to prove the condition of the car. It's unacceptable that Ryan at TGK will not take responsibility or get the car back to the way it was when received. We're not asking for anything for free. Ryan lacks character to take responsibility for his actions or his workers. The radiator and radio work fantastically. For that we are pleased but the condition of the vehicle after the work is very disappointing. I would never recommend TGK or Wilhelms in Carefree. Corporate does seem to care but we have come to an impasse with this shop.

I made an appointment for an oil change here after having a bad experience with my usual place. I…read morewaited in the lobby with my toddler and small dog while my car was being worked on and we were done after about an hour and 15 minutes. They did a courtesy inspection of my car and gave me a full report of recommended or "required soon" services and repairs. He explained each item to me and also explained they have a really good warranty on repairs. What I really appreciated was that he did not make me feel pressured to schedule an appointment for anything and seemed to respect my time. He also did not seem to try to "scare" me into getting services ASAP and seemed honest. The oil change was a little more expensive than my usual place but I will gladly return here based on their customer service alone.

This place is dishonest BEWARE! We used them previously with our warranty and when we came back…read morethey took in the car and had it a week. After all this time, and being approved claims over 7k from insurance they then told us they weren't in plan network and our deductible would be more $. And they also state More hours for the work which is beyond industry standards and that it would be $350+ out of our pocket. When we spoke with the manager. We thought once he knew we were never told, he'd at least make it right with the hours he's claiming. No! He told us since we still have to pay them the $400 deductible if we take elsewhere, we would have to pay it again. We might as well stay there. NO WAY!! I wouldn't give them the 7k insurance claim. They are not an honest business that I would ever use again.

Yesterday my mother called this location to ask about parts because she prefers OEM on her car and…read moreSteve's daughter Shyra answered the phone and was completely rude and unhinged. This is why I always make my mother put her calls on speaker because Steve's wife(Rochelle) and daughter, for whatever reason, have a habit of lying about things and have pretty consistently bullied my elderly mother for years. So apparently the daughter lied and said that my mother cussed her out, which she would never do, so when we got here this morning Steve told my mother you can't come here anymore instead of calling her and canceling it and having the guts to do that knowing she would be driving all the way in from Flagstaff. The behavior from his family is something documented on Reddit in several threads about mechanics around Phoenix, yelp, and other parts of the Internet so it's incredibly easy to verify this information and since his wife and daughter are now answering all of the complaints posts on yelp, I'm very curious to see how they respond to my very honest review. I also have that phone call recorded so I might post it on YouTube and link to it here to expose the obvious lying by Steve's daughter and i'm taking it to another mechanic to have them look at the work that was just done on it with the water pump and timing belt to make sure it was done correctly. In the short time that I posted this review, several people reached out expressing how many problems they had at A1 auto and recommended two mechanics in Apache Junction and Mesa and I've already spoken to both on the phone and not only are their mechanics knowledgeable, but their office staff is spectacular!! I consider this a good thing because now we have better places to get car repairs done! This community on Yelp really comes together to help people when it's needed.

This is the second time I've had them do exhaust work on my 2000 Chevy Blazer couldn't ask for a…read morebetter shop great service great price!

Ricardo was great honest and did a great job on my vehicle. I would recommend. My vehicle is in…read moremuch better running condition now. Good communication.

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

I had a VERY disappointing experience with All Valley Car Care in Gilbert. I was told my Jeep would…read morebe repaired using factory/OEM replacement parts, but when another shop inspected my vehicle later, they found aftermarket parts that they identified as low-cost components, ordered from Amazon, rather than OEM. Considering I paid around $1,000 for the repair, I felt misled. Within a week of the repair, my check engine light came back on. Yesterday, I took my Jeep to another mechanic for further diagnosis. They explained that the ignition components installed previously had contributed to additional engine issues and showed me the parts they had removed. Needless to say, I was extremely frustrated after paying so much for the original repair. Based on my experience, I would not return or recommend this shop. I expected quality parts, honest communication, and a lasting repair, but unfortunately that was not my experience.

Chris is amazing. I had stopped once before in a panic as my car was overheating. He took a look…read moreand it was low on antifreeze and put some in for free! Later, my a/c was having issues and I brought it in. Original quote was best case scenario. Unfortunately it was a much bigger problem than I can afford. He was upfront and honest and even had a Lyft for me to go home while I waited. Although I could not get the service done, I was so, so impressed and grateful to Chris. No charge to me as well once the problem was diagnosed. Could not ask for a better place to take your vehicle. Please if you are needing work on your vehicle done, please go see Chris. You will not be disappointed!!'