Got locked out of my car with my phone, keys, wallet, etc locked inside right before a snow storm…read morewas about to hit. Emergency!! Emeka was recommended to me as I was calling around locksmiths in the area and I am so glad I connected with him. He was responsive, kind, and went above and beyond to make sure I could retrieve my valuables before the storm hit. The pricing was incredibly reasonable, especially for such a last minute request and I appreciated that he could support cash, debit, or credit payments. I am so grateful, and will be saving Pop-A-Locks number for future use - looking forward to getting my next fob replacement here. Thank you Emeka!!!

Key Fob replacement was more reasonable then a dealer. Emeka…read moretook the time to answer any questions. Highly recommend.

They were dramatically over-priced, marked up the parts used on my house by about 150% and when I…read moreconfronted them about it they fabricated a "special distributor" who sold high quality parts that could only be purchased by locksmiths. I looked up the parts that they installed and they were the exact same parts by the exact same company as the ones sold at Lowes Hardware. When I confronted them with this information they just tried to convince me that I was mistaken. It wasn't worth a lawsuit, but in my opinion they're dishonest and should not be trusted.

I'm a property manager and one of my tenants had locked herself out of her apartment. Because it…read morewas after hours she had to contact a locksmith. She googled locksmiths near her and Lock A Roo came up. They came out and had her sign the contract that stated they would get her into the apartment and they would replace the lock so that she isn't left without the ability to lock her home. They were able to get her in after destroying the existing lock and they did not repair or replace the lock. Not only did they not fix the lock issue but they didn't leave all the parts to the damaged lock. She was charged $200 upfront and then also billed another $875 because they told her that the door lock is a "special" type door lock and would require more work to get into. Our door locks are manufactured by Schlage. They can be purchased right from HD Supply or Home Depot. My tenant refuses to pay the $875 because although she signed the contract, they did NOT do what they said they would do for her, besides get her into the apartment. They are trying to scam her and they had the audacity to tell her, "you are trying to scam us". What a joke! And to overcharge like that!! She's an elderly/disabled tenant and on a fixed income. Total $1075 is probably one full month's income for her. She has learned her lesson and will do more research if she should ever need another locksmith after business hours. My management company is also going to be going after them for the damage of the lock, only because we could not repair the lock they damaged due to the parts they took with them when they left. :-(

Called Sunday to set up an appointment to have a combo lockset replaced. Andrew called back within…read morea couple of minutes and set a time for Monday afternoon. He showed up a little early and completed a high quality job in less than a half hour. Could not ask for a better service. Will use again if needed and recommend to friends.

Called with a lock issue around 8 pm hoping to get someone to come the next day. Steve was able to…read moreget to the house within the hour and fixed the problem quickly. Fast, efficient and courteous service - definitely recommend.

I've used them for years for locks and our safe. Can't say enough good things about them!read more

I needed a new home re-keyed. I reached out to several well-reviewed local locksmiths via their…read morewebsite contact forms on a weekend so I could get an apples-to-apples comparison. Heard back from Great Valley before 9 AM Monday with a professional quote that was reasonable, so I chose them. On the day requested, the locksmith (Gene) arrived within the window and did the job promptly, expertly and pleasantly. So I am quite satisfied. Oh, the three other local locksmiths? Two never replied. The third apologized when they reached out two weeks later, after the service date.

i was in an unsafe situation and these guys were onsite in 15 minutes! thank you so much!!read more

Came right away and charged 612 dollars to change a simple lock that any real locksmith can pick…read morethis company is a scam they make moemy on people being desperate then come up with multiple reasons to charge crazy amounts

I've used Advanced Lock and Security for both emergency and non-emergency services several times in…read morethe last few years. I highly recommended them on availability and completeness of the job. My latest, semi-emergency repair (locked in the apartment) on a Saturday, Joe B showed up when he said he could make it. climbed over a deck fence with me to get in and did a thorough job making sure the repair actually worked.

The company from Phoenixville completed the project of installing a new intercom system in…read moremy condo building; and in every condo building throughout the complex. They completed the work; in a timely; professional manner. No complaints.

I called to get a key reprogrammed for my car. The dispatcher told me he'd have someone here in 30…read moreminutes. 40 minutes later I call because no one has contacted me or shown up. He says 25 minutes and that the technician will call. 10 minutes later I get a call from the technician, he says it will be at least 40 minutes. (Note at this point it has already been an hour since my original call.) I cancel because I dont have another 40 minutes to wait. Very disappointed that I was not given the service I was told and furthermore that they would not give me pricing on the phone.

If I could give a negative 1000 stars I would. We had an appointment at 3:45 and the technician…read moredidn't get there until 5:30pm, we had to call them numerous times on the phone and the first excuse was traffic, the second was something about a key, then there was something about a tire.... EXCUSES EXCUSES ! And the best part was no one called us to tell us that we would be met almost 2 hours after our appointment, we had to call 5 times and were met with a horrible customer service lady who wouldn't tell me her name nor did she pass me me along to a manager like I requested. We were originally told $50 for all the services (after we explained the make and year of the car) and then when we were met with a nasty technician who told us it's $120 now...We asked for at least something discounted because we had to wait two hours and they basically said, "no, deal with it" please never waist your time or energy with this company because it will be a day ruiner. And they will treat you like trash no matter how nice you try to be.

I've been avoiding getting our screens rescreened for 3 years because I'm lazy. I took them in…read moreyesterday and they have took less than 12 hours to replace 5 of them- with pet proof screening no less. The couple working were so friendly. I asked so many stupid questions and they could not have been nicer. Just a wonderful place. I'll be going there consistently from now on.

My go-to store for hardware and plumbing supplies. Nice…read morepeople, will get what you need if it's not in stock. Can be in and out before I would even find the isle I need at HomeDepot. Recommend.

I had a problem that I never expected when a cheap plastic part broke off of my Sentry safe making…read moreit impossible to open without a locksmith. I called a couple of locksmith's and I could tell by listening to Steve's voice that he was confident he knew how to take care of it. It was a long drive for Steve, so we scheduled it two days out, and he arrived right on time, if not early. Very professional and he knew exactly how to remedy the issue. Paid a fair price and he was onto the next task. Would highly recommend to any homeowner or business looking for a locksmith.

Fast response and able to take care of my problem! Quality of service is excellent! Will…read moredefinitely use again.