They were dramatically over-priced, marked up the parts used on my house by about 150% and when I…read moreconfronted them about it they fabricated a "special distributor" who sold high quality parts that could only be purchased by locksmiths. I looked up the parts that they installed and they were the exact same parts by the exact same company as the ones sold at Lowes Hardware. When I confronted them with this information they just tried to convince me that I was mistaken. It wasn't worth a lawsuit, but in my opinion they're dishonest and should not be trusted.

I'm a property manager and one of my tenants had locked herself out of her apartment. Because it…read morewas after hours she had to contact a locksmith. She googled locksmiths near her and Lock A Roo came up. They came out and had her sign the contract that stated they would get her into the apartment and they would replace the lock so that she isn't left without the ability to lock her home. They were able to get her in after destroying the existing lock and they did not repair or replace the lock. Not only did they not fix the lock issue but they didn't leave all the parts to the damaged lock. She was charged $200 upfront and then also billed another $875 because they told her that the door lock is a "special" type door lock and would require more work to get into. Our door locks are manufactured by Schlage. They can be purchased right from HD Supply or Home Depot. My tenant refuses to pay the $875 because although she signed the contract, they did NOT do what they said they would do for her, besides get her into the apartment. They are trying to scam her and they had the audacity to tell her, "you are trying to scam us". What a joke! And to overcharge like that!! She's an elderly/disabled tenant and on a fixed income. Total $1075 is probably one full month's income for her. She has learned her lesson and will do more research if she should ever need another locksmith after business hours. My management company is also going to be going after them for the damage of the lock, only because we could not repair the lock they damaged due to the parts they took with them when they left. :-(

I found myself in need of the services of a locksmith and after doing a quick search initially…read morecontacted Pop-A-Lock and requested a call back ASAP. After no response a day later I called Joe. His reviews are stellar and here are the reasons why. Prompt and accommodating. I was at work when we spoke. He agreed to meet me after my shift and he was FIRST to arrive at my house. Upfront and honest pricing. No hidden fees, up selling or pressure tactics period but he will give you solid advice about how good or bad your locking mechanism is. A genuine people person. Joe explained everything, replaced my busted lock with a truly better one, cut me new keys and gave me tips on protecting my home. And not to mention a brief iPhone tutorial that I had had no idea about. One of the most amazing tradesmen I have ever dealt with. THANKS JOE!

Very quick and efficient same day service. Polite. Helpful and reasonably priced. I would…read moredefinitely recommend

I've used them for years for locks and our safe. Can't say enough good things about them!read more

I needed a new home re-keyed. I reached out to several well-reviewed local locksmiths via their…read morewebsite contact forms on a weekend so I could get an apples-to-apples comparison. Heard back from Great Valley before 9 AM Monday with a professional quote that was reasonable, so I chose them. On the day requested, the locksmith (Gene) arrived within the window and did the job promptly, expertly and pleasantly. So I am quite satisfied. Oh, the three other local locksmiths? Two never replied. The third apologized when they reached out two weeks later, after the service date.

Alex was professional and awesome to work with. Replied within minutes to my Yelp inquiry about…read moreneeding a key made for my front door. Came out the next morning and completed the job very quickly. Highly recommend!

Veteran owned and immaculate service. These guy are wonderful. Quick responses to emergency calls…read moreand service with a smile. Can not say enough good things about them.

Highly recommend! Professional, knowledgeable and great customer service! Had multiple keys made…read morehere over the years- always a great experience!

I got a very reasonable price ($125) to program a key fob for my Toyota Camry, much less than what…read morea dealer would charge. No appointment was necessary and the key fob was ready in 30 minutes!

Adam was timely however, my lock were not 're-keyable'. I guess it is an odd situation. What was…read moreinitially thought to be a quick, fast and cheap project was longer time, only 1 lock was changed, and he left with one of the screen door locks. NBD because all locks have since been changed. Adam then went into action to help us figure out what locks we need at best cost and number of locks. I would recommend Adam, I would suggest taking as many pictures of your locks as possible so you can coordinate if it is possible or if you need a new lock all together

He was able to replace our broken lock in South Philly under an hour from being contacted. Would…read morerecommend!

I needed locks rekeyed fast. They replied right away and took care of things the next morning.read more

Responded fast with Quality, speed and value. Thank you again for such speedy and efficient…read moreservice. Much appreciated with a busy schedule.

Brian was terrific. We came home from vacation and realized we did not have our house keys! He…read morewas there within 35 minutes - got us in and came back to replace the handset within days which worked for us! Communication was great. Couldnt recommend more!

Brian is awesome: friendly, prompt, and efficient. He knows what his customers need and is an…read moreexcellent locksmith. So if you need them locks changed or need to get in, give Brian a holler and put your mind to rest.

Do yourself a favor and call Dave's Locksmith Service if you want fast, expert service. I returned…read morehome from an eventful New Years evening to realize I locked myself out of my house. Mike, the owner, was out to my house within a half an hour and a mere fifteen minutes after his arrival I was inside my house drinking a hot cocoa. Honest pricing and fast service deserves an A++ especially on a holiday!! Thanks again Dave's Locksmith Service for the help in a stressful situation!

Moved into a new house and called to get my locks changed.... the service was amazingly fast…read more Professional service at a great price. I even messed up trying to program my new key pad and they cane back out.... it was my error but he checked it for no additional charge ... how's that for customer service! I highly recommend this service and will use again!!!!