After losing my house keys, I contacted Jefferson Locksmith and within 25 minutes of placing my…read morecall to their dispatch, Russel arrived. I like the fact that he called to tell me he was on his way and the time it would take to get to my house. This was important because a friend offered to drive from a great distance to sit with me until a locksmith arrived but with a short ETA, it wasn't necessary (saved my friend time and gas). Russel was friendly and worked quickly on that rainy evening to replace the lock on my security door. Unfortunately, because the lock was a deadbolt he had to drill through the key hole to remove the entire unit. Although a bit expensive, I'm very happy with the quality of service received from Jefferson Locksmith from the time I placed my call up until the end of the service call and I highly recommend them. If you lose your keys and live near or in the West Philadelphia area, ask for Russel. Thank you.

They came out promptly and helped me get back into my house after locking myself out. We had a…read moreminor disagreement which was addressed professionally and quickly. Couldn't ask for better customer service. Thanks Russ.

I've used this company twice. The team is great, extremely responsive and work to identify a…read moresolution. Their prices are also reasonable. The first time I used them was on a whim when my locks were failing on a Sunday night around 8 pm. (Perfectly unlucky time). The websites of many locksmiths stated they were 24 hours, but when I called they were unable to help. Central Philadelphia locksmith actually was able to arrive in 45 minutes and take on what ended up being a significant project. They did great work that night, I later hired them for another project and even referred friends there. This has become my go to locksmith in Philadelphia. I haven't been disappointed yet.

Super fast and friendly service. I had a lock-out that was almost comically easy for them to fix,…read morebut they came by really quickly and were friendly and informative. These guys are easily my go-to Philly locksmiths now.

I purchased replacement remotes for my 2007 Lexus GX 470. Couldn't get them working myself. I…read moreCalled Chipkey in morning they showed up shortly after and then up and working shortly after. Also gave me a great referral for new keys for my BMW. Highly recommended!

Truly a testament to the power of supporting local businesses…read more I explained my jammed lock situation, & I was told they may not be able to take care of it, but immediately they recommended another business that may be able to help. He then offered to stop by and take a look at the lock to assess. Arrived within 5 minutes & after some serious work and determination, he ended up fixing the issue! This is a business owner that is passionate about their craft. While troubleshooting, he gave a few options of things I can do to prevent the lock from jamming again. He also told me what kind of tools I can get so I can fix it myself if need be. It felt like a real helping hand, not a money grab. Corporate greed could never! SUPPORT YOUR LOCAL COMMUNITY

Great service they will unblock anything and get you in and out. Also the pricing isn't very…read moreexpensive like everyone else.

Joe the Lockman is great! He is the only guy in the City of Buffalo who can change the lock on an…read more1886 door without ruining it. It is a real art! If you don't think so, call someone from the burbs and find out the hard way. Joe the Lockman charges a fair price, provides excellent service, and runs his own business. He goes calls in the am and operates his store in Styvesant Plaza on Elmwood Ave in Buffalo, NY in the afternoon. He even can order and program your car key without charging and exorbitant fee like a car dealer would. And yes- he likes to eat dinner with his family. So if you need his services, leave a message. He calls you back when he can and shows up on time to perform the service requested. Thank-you, Joe, for serving the City of Buffalo community honestly for many years. I appreciate all that you have done to help my family and I. Sincerely, Meredith Slone PS If he does not call you back, that means you probably don't pay your bill when he asks!!!

Had some email communication ahead of calling them to replace locks on new house. Was quoted $165…read moreover the phone with the caveat that it would be dependent on the door, lock, etc. Photos were sent ahead of time. I was assured $165 was a close ballpark figure. Showed up on time a few days later with a lock I didn't pick out, beyond the color (black), but didn't mind how it looked; it was fine. Replaced the lock and was charged OVER DOUBLE the price ($380). The locksmith was very nice but the work was done, so what was I going to do? I told him I was quoted closer to $200 and he said I had been communicating with his mom, and it was her call. Also, black locks were more expensive, apparently. I will take responsibility for not confirming the amount before the work was being done but I felt totally taken advantage of. The process of moving is stressful (and expensive!) as it is. Was very happy to call a small, family owned business but this was a terrible feeling and was completely price gouged. Two stars because it's been a few months and the lock is working just as expected.

Great service, prompt, very helpful. They've come out to my business on short notice a few times,…read moreand have delivered thorough fixes and suggestions with reasonable price estimates. It is clear they're looking for the best result for the customer.

Ace was away for vacation and I had a serious problem. Someone stole my key and a friend thought he…read morecould just go to the junkyard and buy a key with an immobilizer and it would work. Well it didn't. I had to call another locksmith who made a key and told me it probably won't work because of tampering with the immobilizer. After he makes the key he tells me it won't work. He jumps in his car and takes off. $200 to tell me the key he just made won't work. I knew that would happen. I was mad at myself for not waiting for my favorite locksmith to return from vacation. In the middle of a job search six interviews missed I knew I had to wait for him. He came as soon as I called him and within a half hour he had the car running and even programmed an old key that he had made for me. Now I have two keys. I thought I was going to have to buy a new immobilizer for $425 but for some reason I knew everything would be okay because he knows his stuff. I will never use anyone else again I will always use Ace. His business and he does the work. The first guy was dispatched and was very young. I was also told 150 and the young boy charged me $200 and "it won't work"

I have a credit on file and when I went to redeem it and was ready for a new service - general…read moremanager told me he was out of country and try someone else.

I broke my key off in the front door lock on a Saturday. Eric answered the phone immediately, came…read moreright over, fixed the problem and made me a replacement key. Nicest guy you could want to meet; quality work at a very reasonable price. Highly recommend!

Exceptional service Dec 2024. Eric responded to my call very promptly. He worked with my…read moreunpredictable schedule to change the complete knob and lock for 2 exterior doors. He even came back when we didn't have the correct product the first time. Very reasonably priced. I wish every service professional were as honest and dedicated to their customers.

It was easy to make an appointment. Leo was on time and very kind and helpful. I felt totally taken…read morecare of and would use them again!

Giorgi (George) was great. He was flexible with his time, professional, and hard working. I will be…read morereaching out to them in the future for all my locksmith needs in Philadelphia