It was a pleasure working with Myriam throughout our entire home search in downtown Jersey City and…read moreHoboken. We started this process with very little knowledge of mortgages, bidding, taxes, and everything else that comes with homeownership, and Myriam got us up to speed quickly and in a genuinely friendly way at every step. She consistently shared great listings with us and made sure we knew about homes we might have otherwise missed, helping us see them as early as possible. That made a process that can feel daunting so much more manageable and approachable. Myriam has also been an exceptional resource beyond just the listings. She seemed to have a trusted contact or recommendation for anything we needed, both before and after closing. She's incredibly responsive and generous with her advice, but we never once felt rushed or pushed into a decision.

I worked with the agent Howard from this group to purchase a condo in New Jersey recently, and he…read morewas amazing!! Very responsive and helpful, and genuinely cares more about helping you find the right place than just convincing you to buy any property that somewhat fulfills the requirements. Throughout the closing process, he was very reliable, proactive, and a great resource (for finding contractors, recommending inspectors, etc.). As a first time home buyer in New Jersey, I felt well supported by this group.

Vanessa made my NY housing search process seamless; I truly could not have done it without her. As…read moreanyone knows who does the NYC search from afar, it is incredibly difficult to line up showings and act fast on great options. Through several initial calls, Vanessa went above and beyond to initially get to know my needs/wants in the search and would line up several showings for weekend trips I could make it up to NY. When I wasn't available to make the trip, she would go out of her way to do a virtual showings with me, even going so far to walk around the neighborhood on video so I got the lay of the land. Vanessa's reliable, calm and optimistic demeanor keep me going and ultimately we found the perfect spot. I couldn't recommend Vanessa enough and would absolutely use her for any future housing searches I have!

We've had the absolute privilege of working with Alex Raffa at Lofty since March 2024, and after…read moreover a year of incredible patience, care, and expertise, he just helped us finalize a beautiful apartment in April 2025 for our son, who is attending Columbia University Irving Medical Center. From day one, Alex has been nothing short of exceptional, kind, generous with his time, endlessly patient, and unbelievably knowledgeable about the NYC market. Coming from LA, we had so much to learn, and Alex guided us with grace, professionalism, and warmth. He never pressured us, always listened, educated us thoroughly, and stayed consistently positive and supportive through every twist and turn. He's not just an agent, he's a true advisor, teacher, and advocate. His attention to detail, communication skills, and deep understanding of the market are truly rare. And beyond all that, he's simply a wonderful human being we now call family, someone you instantly trust and enjoy working with. We also want to shout out Kyle Hambas, another amazing Senior member of the Lofty team, who was incredibly smart, helpful, and professional. Together, Alex and Kyle are a dream team. If you're buying or leasing in NYC, do yourself a favor, call Alex Raffa. He's the kind of person who restores your faith in what real service looks like.

Russell was great to work with. He was very thorough and made sure we had everything we needed. He…read moreset up apartment tours around our work schedules, which made the search a lot easier. He also stayed helpful after we signed the lease and helped with the rest of the process. I'd happily recommend him to anyone looking for an apartment in NYC.

After living with a roommate on the Upper East Side for four years, I was looking for my first solo…read morestudio in the area. Russell was straightforward from the start and took the time to explain the entire process during our initial call, setting realistic expectations while also helping to build my excitement about the process. His level of organization and support really stood out. To make sure I was ready to move quickly, he provided a detailed checklist of all the documents needed for the application process and reviewed everything for completeness before we even started tours. When we did our walk-throughs, we saw almost 20 apartments in a single day. He filmed video clips of every unit and posted them to WhatsApp immediately, which allowed me to get instant feedback from my family and compare options in real-time. He was incredibly responsive throughout the financial approval and contract negotiations, making the logistical side of the move much easier to handle. I'm now settled into my new place in Carnegie Hill, and it's exactly what I was looking for. Russell is professional, highly responsive, and genuinely cares about his clients. If you're looking for a broker who is efficient but also makes the process feel personal and supported, Russell is a great go-to.

Grant is fantastic. He helped us find our perfect new home in Hell's Kitchen and is overall a…read morestand-up guy. Our process was smooth and steady and he has recommendations for everyone along the home-buying path, which is incredibly helpful because it's quite a process, especially with co-ops. Not once did I have a question he couldn't answer or find the answer to. Thanks Grant! Note: I may be biased because I know his dog.

We had an amazing experience working with Teddy to buy our first home. As first-time buyers, we had…read morea lot of questions, and he was endlessly patient, available, and kind. He made the process feel manageable and helped us land our dream apartment in Brooklyn. We couldn't recommend him more.

Jay and his group made the inherently difficult process of applying for an apartment way more…read morebearable. A couple things that stood out to me: first, their response time was super quick and the emails and calls we had were thorough and not rushed. Jay and I talked on the phone several times, and he was super reasonable about his requests and only wanted to help us as best as he could. Second, the credit check was done through an actual portal, which felt way more secure. Overall, a super positive experience.

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

I can not recommend Erez and his team enough. This was my first time buying a home and he was…read moreprofessional, informative, and RESPONSIVE. I never felt taken advantage of and always felt like he was acting in my best interest. I could always count on him to answer my texts and emails promptly and even check in consistently, doing the little things like wishing a happy holidays, etc. (My process took ~5 months!) I will 100% look to work with him again in the future if I have a chance.

Had the pleasure of working with David Kusayev and could not be happier with the service we…read morereceived. He was very professional and accommodated any requests we had, even while we were a little difficult to schedule with. He found a number of locations for us that met our expectations and budget. Communicating with David was always pleasant and he was available for any comment or concerns whenever I had to reach out. I would highly recommend working with him if you are looking for a professional buying experience. I will be referring anyone who asks and will undoubtedly turn to him again next time I am on the market. Thank you!

Rachael and Rachel were a delight to work with. I found them through a StreetEasy listing, and they…read moreshowed me the unit I inquired about as well as several other units that also met my criteria. Ultimately I ended up renting the one that I had initially asked about, and the landlord and super have been as responsive as Rachael suggested. The whole process was extremely professional, with very fast and clear communication, all questions and concerns addressed quickly and thoroughly. I had just been ghosted by a shady realtor, so Rachael and Rachel were a breath of fresh air. Once I was ready to move, we went from application to keys in about 3 days. I've been in my new apartment almost a week and love it. Thanks!

Emily Ackerman helped me locate the perfect property for me and my kids. If I could give her more…read morethan 5 stars, I would. From our very first meeting, Emily's personal service was on full display and made a great impression. She was very thorough in getting to know the characteristics of my dream property, which I very much appreciated. I felt that Emily's wealth of experience in the neighborhood allowed her to provide tailored advice on what was possible and at what price range. I appreciate that she never tried to push me into things that fit outside of my range of characteristics. Her process made me feel heard. Throughout my search, Emily remained very professional and involved, keeping me informed on new listings and neighborhood trends. Whenever there was an open house or property information I needed, she was very quick to provide answers. She took a lead in addressing concerns effectively so that I didn't have to worry about issues. Emily's responsiveness and clear communication throughout the buying process was truly second to none, and I appreciated her ability to be available whenever possible. Even when she was on vacation, her partners were able to fill in seamlessly. I was pleasantly surprised to see no drop off in service, as her partners also where very professional in how they handled my search. Most important in all of this, Emily provided a stress-free experience. Searching for the perfect property and the subsequent buying process causes great stress and can have many hiccups along the way. She was patient with all the different search changes I initiated, never making me feel rushed. She managed a VERY complex real estate transaction with grace, trying her best to minimize my stress. She did this all with tremendous amount of warmth and care, which very much put me at ease. I felt that Emily and her partners truly cared about helping me find the perfect place for me. What more could I ask for in a realty group?

My daughter was moving to Manhattan and we were unaware of how the broker process worked and the…read morebenefits of using a broker. I threw a figurative dart at the Yelp apartment brokers listed and called J. Alex. He took his time with me and went over the different options with and without a broker. He was kind and wasn't pushy to make a sale. My daughter ended up renting an apartment that was being vacated by a co-worker and without the use of a broker, but if she decides to move after her lease we'll be reaching out to J. Alex.

The team of J. Alex Brinston and Wendy Clark were AMAZING! I cannot praise enough the way they…read moremanaged the rental of my Park Slope garden duplex. Having interviewed several agents, I really liked their approach, friendly, professional but not pushy. They offered guidance that was surprisingly different from the others and it truly paid off! Not only did they handle everything quickly and efficiently with great communication and support, but they brought in record numbers of applicants, getting me hundreds of dollars p.m. above asking! They handled all the photos, promotion, background checks and paperwork, really paying attention to what mattered to me personally, which was a huge weight off my mind whilst managing an international move. Now I have a great tenant and will definitely be giving J and Wendy my business when I come to sell my apartment in the future!