As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald Lai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City. read more

Worked with Donald to find a place to live in the NYC area. He is extremely professional, knowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald! read more

I'm grateful for Donald's effective approach. His expertise and thoughtful communication made all smooth. I appreciate his patience and his efforts. read more

Donald Lai is an amazing and professional realtor. I needed to rent out my father's apartment and I contacted several realtors. Donald was one of the first to respond. But more importantly, he was willing to explain everything, including market price and future renovation proposals. Throughout the tenant search process, Donald provided daily updates. His team took professional photos and created an amazing streeteasy posting. Overall, Donald was professional throughout the entire process, from first impressions to tenant signing. I would recommend any potential landlords or tenants to seek out Donald and his team for guidance. I look forward to hiring Donald again for any future rentals. read more

Donald rented out my condo in Brooklyn while I was out of town. I was so glad to have him as my agent and would highly recommend him to anyone who is looking for an agent. I found Donald online and we spoke on the phone. I knew right away he'd be a great person to work with--he was knowledgeable, friendly, and shared his expertise with me even if it was just an inquiry call. I was out of town but needed to find a tenant. He worked hard and went above and beyond to help. He reached out to my previous tenants to check out the space, take professional photos and eventually for showings. There were a million other things he did for me. I am grateful that it was such stress-free experience as he handled all the paperwork, compiled materials, and worked with the management company of the building on my behalf. He found a contractor to paint the place and carefully inspected the space before handing it over to the tenants. And these are just a few examples of what he did! If you ever need an agent in NYC, go to speak with Donald! He is the best. read more

Donald is the guy to go for. Not only that he found us our dream home and get us the best deal, he is always helpful whenever we have any questions regarding to our unit. He is very professional and always be on top of his game. He is a very good communicator and have been very helpful to us to communicate with our sponsor and attorney. He is definitely the best guy that we ever work with! read more

Donald helped us find our dream brownstone in Brooklyn! He was always available when we had questions or concerns, plus he has an excellent knowledge of the market and how it works. Even better, he was always there on time when we needed him to check out a property with us. His connections with banks and lawyers really helped facilitate the process. read more

I had a few questons for a New York City real estate agent and landed on Donald's Yelp profile. He was as nice and helpful as humanly possible. I wish everyone was as professional and respectful as him. Highly recommend. read more

Donald is responsible and familiar with NYC real estate market. He helps a lot of renting my apartment. I would highly recommend his services. read more

Worked with Don in an realty search in NYC and he made it smooth as can be from viewings to closing the deal. Don is the best of breed of realty professionals: he knows the market well, gives sound advice and we felt like he was truly on our side all the way, and he recommended other professionals as needed to ease the process. We find him trust-worthy, transparent, crystal clear in his explanations, vocal with his opinions when it counts, and perhaps most importantly he always responded promptly via texts and emails, and made the whole process painless. We never felt pressured by him to transact at any point, unlike other brokers who may be pushy or nudgy. All along, you really feel like you have a trusted friend alongside you who knows the market, can respond to you at all hours, and who looked out for you ! read more

Donald is amazing. He is friendly, attentive, knowledgeable, responsive, and a all around great Realtor. I bought my first home with Donald and will certainly be using him as I look to sell and move on to my next home. Highly recommend to anyone looking for an honest Realtor who will make you a priority. read more

I know Donald for many years. He is very responsible for his clients and I heard a lot of positive feedbacks about him. One time I heard the listing agent wanted to recruit him! He always find ways to solve the problems during the purchasing process and meet the clients needs. I would definitely recommend him for all my friends when buying in New York. read more

Donald is a great real estate professional who helped us sell our co-op at asking price with no headaches. Responsive and kind- good guy.

I'm a first time homebuyer and I found Donald on Yelp. Donald showed me several listings and took me to several apartments. Donald really took the time to try to understand my lifestyle and what I was looking for. When we looked at apartments, I found his insights invaluable. Donald walked me through the entire process of making an offer, preparing my packet, and making sure I knew what to expect every step of the way. He also had many resources such as referrals for attorneys, inspectors, and contractors and handymen. During walkthroughs Donald make sure I was aware of everything happening in the apartment so that I could make an informed decision now and down the line. Working with Donald was a fantastic experience. I've already referred Donald to a colleague of mine who is buying, and if I ever need an agent in the future, Donald will be the first person I'll call. read more

Don was our agent for our first home purchase, and he was thorough, responsive, and guided us through all of our first time home buyer questions - from what to look out for when searching, mortgage, board interviews, offer and closing. Don also worked seamlessly with the buyer's agent. Don was also very patient throughout the whole process and guided us every step of the way. 5/5 would recommend - you won't be disappointed!!! read more

Don assisted me with finding a new apartment in the NYC area -- I feel extremely fortunate to have worked with him. He was efficient and knowledgeable on our introductory call -- offered trustworthy advice on neighborhoods, price ranges, and buying vs. renting. Within a week, he came back with a diverse and well-tailored listings report. After I had narrowed down my selections, he quickly arranged on-site tours. During the tours, he made sure to suggest layouts for each apartment, and to ask all the right questions. I was able to quickly find a match and put in an application -- Don helped me to review the lease and find a mover when I was ready. I would jump at the opportunity to work with Don again, whether buying or renting. Truly an all-star. read more

I had the pleasure of working with Donald on the recent sale of my coop apt . He exemplified the meaning of professionalism and perseverance. He was very detailed explaining all steps of the sale process and communicated thoroughly. COVID caused minor delays, but he ensured all parties involved were apprised and gave timely updates. I highly recommend Donald and will refer him to any contacts in my network read more

Donald is very professional with excellent interpersonal skills. He communicates well and gives you useful advice. Highly recommend

Very helpful and honest. Always listened to what we wanted and pulled through for us even at short notice. Incredible from the start. Would use him again! read more

Very responsive, personable, honest and flexible with your personal preferences along your journey in finding your dream home!

Where to begin! Donald was hands down the best real estate agent I've worked with. From the start he was incredibly professional and attentive ultimately helping me lockdown my ideal Brooklyn apartment in the craziest market I have ever experienced in NYC. If you are looking for a new home this is your guy. read more

Donald is awesome! He is definitely the perfect agent -friendly, knowledgable, personable and made selling my condo a real smooth ride. Even as winter tends to be slower market, Donald worked very diligently from start to closing the deal, always keeping me in the loop even with my hectic work schedule. If you need someone who works hard and is always working in your best interests, Donald's your guy- highly recommended! Thanks again! read more

I found Donald online and after talking to him I knew right away that he'd be our agent. He is honest, knowledgeable and understands his client's perspective. My family is from the west coast but we know that we have a friend in Donald in New York. He made our Apartment search so stress free. It was a pleasure working with him. I highly recommend Donald, a great combo of professionalism and personalization. Call him for all your real estate needs! read more

I called Donald when trying to find an apartment for my daughter in Manhattan or Brooklyn. While he had no listings of his own to offer he spent no less than 15 minutes taking to me about ways we could overcome some of the roadblocks we were experiencing. He offered excellent advice and even followed up after the call by sending me contacts to help us find a guaranty company for our daughter. Here was a man who went above and beyond for no benefit to himself whatsoever. He was just doing the right thing and helping someone who needed his expertise... for free. 10 Stars!! If you need a trustworthy realtor in NYC, Donald's the one! read more

Donald was a pleasure to work with, professional from start to finish, and someone I'd recommend to friends and colleagues without hesitation. Donald was responsive, friendly, honest, and provided transparency into the process. He went above and beyond to look out for us and helped make the move less stressful. He's the kind of person one wants to do business with - and I recommend him without hesitation. read more

Donald helped me make the move from Philadelphia to Brooklyn last summer. With my girlfriend, trying to find a place on our own was very time-consuming and ultimately fruitless. Within just a few days of conversing over email with Donald, we were already set up to view three different apartments, all of which were amazing (we went with the first one we saw and loved our time there). This past summer, we decided to relocate to Jersey City. Donald unfortunately didn't have anything on that side of the water to show us personally, but that did not stop him from helping us out anyway. He connected us to a colleague of his that helped get us into the building we are in now (sitting here overlooking the NYC skyline as I write this). Needless to say, Donald comes highly recommended! read more

Donald Lai is amazing. He wasn't even my broker when I met him at the apartment he was showing, but he helped me so much, that it felt like he was:) He shared all his knowledge with me and helped me to make informed decisions. I felt like he had my best interests in mind the whole way through, and I am forever grateful for his personal and professional skills. He was definitely invited to my housewarming not just because he helped me to secure the apt, but also because he is a very genuine, caring person. Highly recommend him:) read more

My wife and I worked closely with Donald for the past few months. He was vital in helping us secure our first home. Donald was very professional and very communicative on expectations and thoroughly guided us through the process. I would recommend him to anyone I know. read more

Donald Lai is THE MAIN! He can help navigate you through the complex real estate world with ease and do it with such a genuine level of caring that not many people possess. He will represent your interests to the max and will do so with the utmost professionalism and experience. This is your guy. read more

Was amazingly helpful and educated in helping broker our deal. Would highly recommend to anyone who is in the market to buy, sell, or rent. He will go out of his way and fight for what you want - super personable and great all around!!! read more

Donald was great! He made the process of finding and buying a home very smooth and easy. He was always available when I had questions or concerns and walked me through the entire process. He was always polite and nice with me, but still able to play hardball in a negotiation and knock a significant chunk off the asking price! read more

Made a potentially complicated move into a simple thing. Donald goes to great lengths to help his clients. The process was really fast and I was very happy with the apartment he found me. Thank you! Highly recommended. read more

Such a pleasure working with Donald. He's friendly, approachable and professional and never stops until the job is done right. I've worked with him to rent property for a few of my clients as well as my own property and he delivered results faster than expected. I will continue working with him in the future. read more

Donald is the BEST! He was the agent for my new apartment this year. Very responsive, professional and he genuinely cares. I would recommend him to everyone. Seriously the best real estate agent I've encountered in the city. read more

Really nice guy and very patient, go extra miles to make sure client experience and he finds really good places for me.

A total pro! I am a landlord with a small mixed-use building in Bushwick. Donald and his team worked with us through our major renovation with helpful suggestions and tips. Donald was hands-on throughout the entire project and in a timely fashion, found us very well qualified tenants. He represents landlords and tenants with the same dedication and integrity. We will certainly continue to work with him for years to come. read more