My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

William at Mobility One has helped me out numerous times on different vehicles and always have…read morereceived quality work and great customer service. Even with accessibility parts or vehicles that he has not had much experience in, he takes his time to do it right without making you pay for extra time. I would recommend Mobility One to anyone needing their services.

AWFUL customer service from Enterprise on Mingo! Michael, the manager at the Tulsa Mingo location,…read moreand his helper Lee, have cost Enterprise another customer, maybe more with this accurate review. A reservation had been made during a lengthy call with a foreign located call center on a Wednesday. Michael from Enterprise on Mingo calls four days later on a Saturday morning at 11:30 ( 30 minutes prior to branch locations closing) to inform me I would need to make another reservation somewhere else because the body shop doing repairs, about 5 miles from Mingo, was outside of his "service" area. Michael and Lee offered no further assistance. The call center reservation was a waste of time. Michael on Mingo should have contacted me much earlier! Customer service is an abstract concept at this location. FWIW, I'll be sharing this experience with my insurance and the body shop.

Awful customer service went to pick up my car just for them to say there was a miscommunication and…read morethey no longer have it. Go to a different location don't waste your time

Scheduled a rental ahead of time for an upcoming trip. I rented an SUV and the representative tried…read moreto give me a Toyota Corolla. I purchased the toll tracker to avoid extra fees and just received a charge on my credit card for a toll. I called the customer service number and was told the tracker did not cover toll fees and was for the purpose of me paying extra fees. This makes no sense to me nor was it explained at the time of the rental. I do not recommend this particular Enterprise company and would not rent from them again.

Our original rental was through Alamo which was closed so were sent to Enterprise. Leonard over at…read moreEnterprise was super helpful and super friendly. thanks!

Words cannot express how bad Hertz has become. I requested a vehicle to be picked up at 9:00am so…read moreI took Lyft service to this rental location on Memorial from downtown Tulsa. When I arrived I was told they didn't have a vehicle for me because they were out of cars, but there appeared to be plenty of vehicles parked in front of their office. and they would call if a vehicle becomes available. I was also told the vehicles go to customers who book first for that day, which I never heard heard of that before. Anyways, I called their 800 number and the agent told me there was vehicles available at the Peoria Ave location so I took a Lyft to that location only to be told that location only rents to people who are sent by the insurance companies. I tried calling that store before going over to the Peoria location but nobody there answers the phone. So, I figure I'd trust the customer service agent and go down there. Of course, it was a wasted trip and money going out there. I ended up spending nearly 70.00 using Lyft service going to these locations and back to downtown. Needless to say it was a stressful morning. Thank you Hertz for the memorable experience.

There needs to be an option for negative stars! The absolute worst experience ever! Through the…read morecourse of the day I was put on hold and hung up on four times. To actually talk to anyone I had to drive up there. The lady managing the place is an absolute Cunt and should be fired the way she treats people! Different story from every single employee I talk to. Avoid this place at all cost!

four days before my trip I received an email that they were ready for me to come to Dallas and were…read morelooking forward to seeing me. Three hours later on the same day I received an email saying that my car had been overbooked and my reservation was being canceled. I had booked my reservation over one month in advance however. When I did get hold of customer service they were defensive and had no explanation other than to tell me that they no longer had something available and they had given me 4 days notice which was acceptable time for me to find a replacement. Obviously they had not consulted me about my own calendar before making this assumption.

I will never, ever use these people again. At first I was so excited that I found a car rental…read moreplace that would take my pre-paid debit card with the verification that I could provide. The rental went off without any snags, I even got upgraded for free. However, it has been nothing but a nightmare since I returned the car. I put down a deposit - like you do - and I got a receipt that it was returned to me. I have not seen a penny of that returned deposit, every time I call customer service and reach someone I get the run around. No one is owning up to whether or not they fully processed the refund, and while I was informed it would be up to 28 days before I got it back, it has now been a month and almost a week and I still have not seen that deposit money returned. The guy who answers for their customer service sounds like he's tweaking on something, and he acts like it also. Getting you into a car is hassle free, getting you back the money you rightfully deserve because you followed every rule and returned the car completely in tact - a nightmare.

After another Avis location failed to produce the reserved for an SUV for an out-of-state…read moreThanksgiving trip, we reserved and prepaid another one with this location. We arrived to find that the promised vehicle was not available. The only two car options were nothing close, but we settled for the KIA Sportage (lower level car but no reduction in rental charge). During our trip, we experienced both steering and tire issues with this car. When we attempted to contact Customer Service, their automated system put us in an endless "loop" that never allowed us to reach someone to help us resolve our issues. We had no choice but to forge on, wrangling a drifting car and stopping to address tire pressure drops. Then, to add insult to injury, we had problems starting the engine as we embarked on the final leg of our trip. It was disconcerting, to say the least. When I returned the vehicle and shared our experience, the attendant's response was that the issues were not their responsibility...the cars are maintained at the airport, and this location gets what they are given. The utter disregard for the safety of customers is very disappointing. Avis, and especially this location, will no longer be a consideration as we seek a future rental for one of our frequent excursions. If you are shopping for a quality car rental experience, scroll on and avoid the risk associated with folks who couldn't care less.

Tia gave the absolute BEST customer service! Make sure you use her for your car rentals in Tulsa!read more

The service here is pretty decent. It wasn't too complicated to rent a car. All of the cars are…read morehigh quality with clean interior. No car was previously damage as far as I can see. There are variety of cars that you can choose from. All of the models are pretty decent and up to date. Would recommend this place if you need to rent a car . They were really nice during my return also. They didn't give me a late charge and worked with me to refill my gas before hand! Thanks again! I used Priceline!

BIGGEST SCAM OUT THERE! I've had a reservation for weeks and then they call me the day I'm flying…read morein to tell me they don't have any cars!?!? WTF IS THAT!?!? Not even bait and switch. Just bait and provide NOTHING. Shame on you!!!

After going to Avis with a rental and then they said they couldn't find it that we needed to go…read moresomewhere else we happen to come across enterprise which got us a car the same day and they were so friendly and helpful. I definitely recommend going here first before anywhere else!

Gave me a piece of junk. Nowhere comparable to my wrecked vehicle that wasn't my fault. They lied…read moreto me telling me I'd have something by 2pm.

Todd was exceptional! He was very welcoming and gave a very positive customer experience. We are…read moreglad he helped us after a long and stressful drive, he made everything quick and easy and gave me some peace of mind. Thank you Todd!!!

After being let down by a competitor, I returned the car and came to this Avis to pick up a GMC…read moreAcadia which ended up being really good for a long road trip. We picked it up around 2pm and returned it a week later around 5pm and unfortunately this charged us an extra day without any notice. That would be my only complaint so if you rent from Avis, make sure you take the time serious and return it a little early. The customer service was good and the vehicles were nice and at a good price. Would definitely rent from them again.