I had a very good experience with them when it comes to changing the batteries for my remotes. I…read morewas able to go in-and-out in about 5 minutes. And it's complimentary for being a customer. I've bought my vehicle from them and have been using them for my regular maintenance for 3 years now. It always have been good and professional. Their waiting room is very spacious and have wifi and complimentary snacks while you wait. However, their oil-change service doesn't cover vacuuming like some other competitors.

Driver side windshield wiper moves to the left and gets stuck on highway they test in service bay…read moreand says nothing wrong didn't check to see if loose or anything and if there is will have to take it elsewhere to fix, plus wouldn't wash with rain guards that's been on since I bought it so they won't be getting any future business period!

I don't usually leave negative reviews, but in this case I feel it's warranted…read more First, I made my reservation through a third-party booking platform, not directly with Avis or Budget. When I arrived at the Broken Arrow location, the employee at the counter greeted me with a negative attitude. There was no welcome or professional customer service. She immediately told me that "last-minute reservations are having problems," but never explained what those problems were. Another employee then assisted me and informed me that the only vehicle available was a 5-passenger SUV, even though I had reserved a 7-passenger vehicle. I was also told that the insurance I had purchased through the third-party booking platform would not be accepted, and that I would have to pay more than $300 in additional charges to rent the vehicle. I asked if I could speak with the manager, but I was told the manager was not at the location and that even if they were, they would tell me the same thing and would not be able to help. I completely understand that every business is in business to make a profit. However, speaking negatively about third-party companies that partner with your business and leaving customers with no reasonable solution is not the level of professionalism I expect. More importantly, customer service should always be a priority. Employees who interact with customers represent the company, and a respectful, helpful attitude can make all the difference. As customers, we pay for a service and expect to be treated with courtesy and professionalism. Without customers, no business can succeed. If you're reading this review, I recommend confirming all the details of your reservation directly with this location before arriving to avoid the frustrating experience that I had.

Customer service. Unable to rent car overbooked what they had, very rude and hostile towards my…read morewife. No notice given about not having inventory, lack of compassion about wasting time and money to get there to try and pick up a vehicle. Don't bother with this place

I would rather walk from now on!! This place sucks!! They have hidden charges they do not tell…read moreyou about until you bring the car back. They can kiss my ass!! Never ever will we rent or our company rent from them ever again, absolutely not even if they were the last car place on earth.

I fully agree with Thom C…read more I was trying to use Budget and asked about insurance. They told me that they could do the minimum rate of $11 a day, then come to find out that we could only do that with Avis. Here's everything else that happened: 1. Got through most of the process and went to go look at car (which wasn't the one I picked on the website...). 2. The end of the process, they asked for a credit card along with my debit, because I'm not twenty-five. It said nothing about any of this on the website, which is the reason why I chose this place. 3. I tried using my Sam's club credit card and they said it'd work but didn't. 4. The guy was about my age and acted new, even though I had met him a few days before to make sure everything would work. 5. The lady was rude and acted like she hated her job, plus she had brought her (son?) in to wait in the waiting room... I honestly wouldn't advise anyone to rent a vehicle from this place... P.S. A tow truck brought a one of their FORDs to the lot and said it was leaking gas... That seemed pretty bad.

REFUSE TO APPLY BONUS FREQUENT FLYER MILES! I wish there was a way I could give LESS than one…read morestar! We booked thru aa.com/cars. According to our American Airlines executive credit card, if we book a rental through that site, we will get 10X the bonus frequent flyer miles of what we paid. We paid $869.57 and were only given 869 ff miles. They still owe us 7,830 BONUS FF MILES. We have been going back & forth with them via phone calls & emails SINCE OCTOBER & they still REFUSE to give us the bonus miles! DO NOT USE THIS COMPANY! As I read through everyone else's reviews, plus our issues with them, we will NEVER use them again!! Read all the reviews before considering booking with Budget!

Terrible customer service! Plane was delayed and landed in Tulsa after the car rental company…read moreclosed. Called customer service on our layover and they literally didn't care. They kept repeating - we will be closed at 10pm and reopen at 8:30am. I explained we were flying in for a funeral and couldn't control the plane being delayed. They offered NOTHING! No customer service or any effort to help solve car rental issue. Basically stranded at an airport.

Although the group running the Mingo version of Enterprise rental--are all quite polite --and try…read moreto accommodate the person--the overall experience is very difficult. When you call to book a time--I was unable on 2 separate occasions to understand the person who taking the order. You just have to muddle through and hope it will get done. Once at the location--they know who you are but getting a car when you come depends on if they have a car available--and you have to just wait-and hope. If you need a mid size car and they only have large jeeps-then you will have to take a car that is not suitable. So-I assume they have a small inventory and they have to try to manage to get cars even if and when they have no idea if enough are available. All in all--getting a rental car there was very challenging.

Stay away. Our Insurance agent set up a car with them weeks ago. When I called for a pick up they…read moresaid they had no cars available till next week. I had a claim and reservation made weeks ago. I will have no car due to someone running into our car. Thanks a lot for the great CS, said no one ever for this location. Go somewhere else.

After dealing with another rental car company and getting the shaft supreme, I was so happy that…read morethis place took such good care of me. The folks working there were incredible. They were polite, kind, professional, knowledgeable, and great communicators. I think I spent maybe five minutes there before I was driving away. No hassles upon the return of the car either.

No one ever answers the phone…read more Website always shows no cars available By far the worst customer service

After going to Avis with a rental and then they said they couldn't find it that we needed to go…read moresomewhere else we happen to come across enterprise which got us a car the same day and they were so friendly and helpful. I definitely recommend going here first before anywhere else!

Gave me a piece of junk. Nowhere comparable to my wrecked vehicle that wasn't my fault. They lied…read moreto me telling me I'd have something by 2pm.

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

Great service from start to finish! They offer fair repair prices, great deals on rentals, and…read moreexcellent options for new and used accessible vans. I've taken advantage of every service. I rented a wheelchair accessible van when my van was in the shop, had several repairs made on my van's ramp, controller and Easy Lock mechanism and now I'm buying a new van from Mobility One. They truly go above and beyond to make sure their customers are taken care of and satisfied. Highly recommend!