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    Budget Car Rental

    1.0 (2 reviews)

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    Avis Rent A Car Sys

    Avis Rent A Car Sys

    1.0(3 reviews)
    1.8 miSouth Tulsa

    I fully agree with Thom C…read more I was trying to use Budget and asked about insurance. They told me that they could do the minimum rate of $11 a day, then come to find out that we could only do that with Avis. Here's everything else that happened: 1. Got through most of the process and went to go look at car (which wasn't the one I picked on the website...). 2. The end of the process, they asked for a credit card along with my debit, because I'm not twenty-five. It said nothing about any of this on the website, which is the reason why I chose this place. 3. I tried using my Sam's club credit card and they said it'd work but didn't. 4. The guy was about my age and acted new, even though I had met him a few days before to make sure everything would work. 5. The lady was rude and acted like she hated her job, plus she had brought her (son?) in to wait in the waiting room... I honestly wouldn't advise anyone to rent a vehicle from this place... P.S. A tow truck brought a one of their FORDs to the lot and said it was leaking gas... That seemed pretty bad.

    I don't normally do negative reviews, but the service with Avis is awful. I had an issue with some…read morecharges that came through on my card after returning my rental. After calling customer service, I was told they didn't know what I was talking about. I had to research the issue myself to learn that I was charged a $3.95/day fee for tolls in addition to the tolls. I used a toll on the first day of my week trip and the last. I called to discuss it and was told there was nothing they could do and that I should have read the entirety of my contract. I expected to pay for the tolls, but an additional $17? I don't think so. The person was not helpful, which was more than par for the course after my initial call to discuss the charges on my account. I will not be using Avis again and advise strongly against anyone else trying them.

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    Hertz Rent A Car

    Hertz Rent A Car

    2.4(12 reviews)
    3.9 mi

    After dealing with another rental car company and getting the shaft supreme, I was so happy that…read morethis place took such good care of me. The folks working there were incredible. They were polite, kind, professional, knowledgeable, and great communicators. I think I spent maybe five minutes there before I was driving away. No hassles upon the return of the car either.

    ILLEGAL ACTIVITY: On 9/28 around 1744CT I call Hertz (918) 742-3453 Peoria location to let the…read morestaff know I was returning a 2022 Red Chevy Equinox because I had a plane to catch; spoke to a lady and was told no problem just drop keys in drop box and she'll close the ticket out for 9/28 in the morning. Around 1805 I park next to Roundhouse Consignments, locked the 2022 Red Chevy Equinox at the 4945 S Peoria Ave location, walked up to Hertzdoor and dropped off the keys in the drop box. I left to catch a flight to WA state. 9/29 around 0844PST I called Hertz (918) 742-3453 staff to confirm the car was returned, ticket was closed and I complained about car not being cleaned when I got it because my son found a cigar underneath the driver seat. The lady confirmed the ticket was closed and said there were no problems. No charges were to be placed because it was through my insurance. On 10/6 I received a charge from Hertz. I called the Peoria branch and spoke to Sandy she stated the car was returned 10/4 by Dropbox; I told her I dropped it off 09/28 and her staff confirmed the ticket closed 9/29; she stated she would investigate and get back with me by 1300CT 10/7. However, no one called; I called but was told she was out of the office. I called the District Manager Jennifer in the Memorial branch 10/10 and she stated according to GPS the car was never at the location on Peoria on 9/28. I filed a police report. On 10/13, A branch Manager told Detective Shaw the vehicle was at the Tulsa Peoria location on 09/28. I still haven't received my money back and apologies for charges/my time. DO NOT TRUST HERTZ!

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    Avis

    Avis

    3.0(13 reviews)
    8.1 miDowntown

    After another Avis location failed to produce the reserved for an SUV for an out-of-state…read moreThanksgiving trip, we reserved and prepaid another one with this location. We arrived to find that the promised vehicle was not available. The only two car options were nothing close, but we settled for the KIA Sportage (lower level car but no reduction in rental charge). During our trip, we experienced both steering and tire issues with this car. When we attempted to contact Customer Service, their automated system put us in an endless "loop" that never allowed us to reach someone to help us resolve our issues. We had no choice but to forge on, wrangling a drifting car and stopping to address tire pressure drops. Then, to add insult to injury, we had problems starting the engine as we embarked on the final leg of our trip. It was disconcerting, to say the least. When I returned the vehicle and shared our experience, the attendant's response was that the issues were not their responsibility...the cars are maintained at the airport, and this location gets what they are given. The utter disregard for the safety of customers is very disappointing. Avis, and especially this location, will no longer be a consideration as we seek a future rental for one of our frequent excursions. If you are shopping for a quality car rental experience, scroll on and avoid the risk associated with folks who couldn't care less.

    Tia gave the absolute BEST customer service! Make sure you use her for your car rentals in Tulsa!read more

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    Budget Car Rental - carrental - Updated May 2026

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