After dealing with another rental car company and getting the shaft supreme, I was so happy that…read morethis place took such good care of me. The folks working there were incredible. They were polite, kind, professional, knowledgeable, and great communicators. I think I spent maybe five minutes there before I was driving away. No hassles upon the return of the car either.

Arrived at Tulsa Airport and went to the Hertz desk and they did not have a car available for me…read moredespite making a reservation the previous week. I also wasn't notified that they didn't have a rental available so I was stranded at the airport for hours until someone could pick me up. They claimed my rental would be available in a couple hours. I checked with them again after 3 hours and there were still 12 people ahead of me on the list who also didn't get their reserved car rental and were all still waiting. Would have been nice to at least get notified prior to my arrival. Very poor customer service and I will not be using Hertz again.

After another Avis location failed to produce the reserved for an SUV for an out-of-state…read moreThanksgiving trip, we reserved and prepaid another one with this location. We arrived to find that the promised vehicle was not available. The only two car options were nothing close, but we settled for the KIA Sportage (lower level car but no reduction in rental charge). During our trip, we experienced both steering and tire issues with this car. When we attempted to contact Customer Service, their automated system put us in an endless "loop" that never allowed us to reach someone to help us resolve our issues. We had no choice but to forge on, wrangling a drifting car and stopping to address tire pressure drops. Then, to add insult to injury, we had problems starting the engine as we embarked on the final leg of our trip. It was disconcerting, to say the least. When I returned the vehicle and shared our experience, the attendant's response was that the issues were not their responsibility...the cars are maintained at the airport, and this location gets what they are given. The utter disregard for the safety of customers is very disappointing. Avis, and especially this location, will no longer be a consideration as we seek a future rental for one of our frequent excursions. If you are shopping for a quality car rental experience, scroll on and avoid the risk associated with folks who couldn't care less.

Tia gave the absolute BEST customer service! Make sure you use her for your car rentals in Tulsa!read more

Best truck rental in green country! Always fast and courteous service with a smile…read more Last weekend was my third and best rental yet, a 16' Penske with a liftgate. I returned with 5 minutes left with half a tank of diesel prepared to pay the penalty rate because the closest 3 QuikTrips either did not have diesel or the diesel pumps were broken. He graciously sent me back out to a known good QuikTrip and saved me over $70 without penalizing my lateness. I won't go anywhere else for my next rental!!!

Absolutely do not use, blamed us for a sagging door, was absolutely not our fault it wasn't even…read morechecked before we took it, never made contact with us decided to charge our account $150.00 more.

I would rather walk from now on!! This place sucks!! They have hidden charges they do not tell…read moreyou about until you bring the car back. They can kiss my ass!! Never ever will we rent or our company rent from them ever again, absolutely not even if they were the last car place on earth.

I fully agree with Thom C…read more I was trying to use Budget and asked about insurance. They told me that they could do the minimum rate of $11 a day, then come to find out that we could only do that with Avis. Here's everything else that happened: 1. Got through most of the process and went to go look at car (which wasn't the one I picked on the website...). 2. The end of the process, they asked for a credit card along with my debit, because I'm not twenty-five. It said nothing about any of this on the website, which is the reason why I chose this place. 3. I tried using my Sam's club credit card and they said it'd work but didn't. 4. The guy was about my age and acted new, even though I had met him a few days before to make sure everything would work. 5. The lady was rude and acted like she hated her job, plus she had brought her (son?) in to wait in the waiting room... I honestly wouldn't advise anyone to rent a vehicle from this place... P.S. A tow truck brought a one of their FORDs to the lot and said it was leaking gas... That seemed pretty bad.

The service here is pretty decent. It wasn't too complicated to rent a car. All of the cars are…read morehigh quality with clean interior. No car was previously damage as far as I can see. There are variety of cars that you can choose from. All of the models are pretty decent and up to date. Would recommend this place if you need to rent a car . They were really nice during my return also. They didn't give me a late charge and worked with me to refill my gas before hand! Thanks again! I used Priceline!

Extremely disappointed with my experience. I had a confirmed reservation and even received a…read moreconfirmation email before taking an Uber to this location. When I arrived, I was told they had no cars available. They claimed they had tried to contact me, but I never received any communication. A confirmed reservation should actually mean a vehicle is available. This was a complete waste of my time and money, and I wouldn't recommend this location.

This 5 star review is for Amanda, not hertz. There were zero cars available even though everyone…read morewho was sitting in the lobby had reservations that went through, this is something corporate needs to change. Amanda however did an amazing job handling a very stressful situation and ended up getting me a car and making things work. She was very professional and deserves to be recognized.

I would give them zero stars if i could. Needed a rental while my vehicle is in the shop. Called…read morehertz and reserved a full size car to pick up at 3pm, which was great cause I needed to pick up my 14 yr daughter at 4pm. Arranged a ride from work to hertz, about 12 miles. Only to be told upon arrival at 3 pm that they have no cars available. None, not even an economy. No trucks or vans, nothing. but I'm standing there with a conformation number on a print out from the email they sent an hour and a half earlier. Then at 3:28pm I got a reminder to pick up my rental. ARRRR! I ask you, HOW THE HECK do you get away with that kind of customer service? DO BETTER!!!

Picked up the car in OKC. Returned it here in Tulsa. I cannot remember the name of the woman who…read morehelped me on July 8th at around 1 PM, but she was the kindest, sweetest person. I am happy that she was there to check my car I'm. Next trip, I will pick up and return to this location.

They have no rental cars at all. I booked online the night before came the morning of to pick up my…read morecar as it said it was ready. I got there and then they said they had no cars that are rental request was sent way too late which it was sent in by 6 o'clock, which isn't too late, so they couldn't accommodate us and told us to go somewhere else.!! the man there was very rude and when I called customer service, they said they couldn't help me because the man had already canceled our reservation and that there was no way that they could help us and couldn't answer any of my questions I had about why it was canceled why they couldn't accommodate us with a rental car definitely will never come back here!

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

Great service from start to finish! They offer fair repair prices, great deals on rentals, and…read moreexcellent options for new and used accessible vans. I've taken advantage of every service. I rented a wheelchair accessible van when my van was in the shop, had several repairs made on my van's ramp, controller and Easy Lock mechanism and now I'm buying a new van from Mobility One. They truly go above and beyond to make sure their customers are taken care of and satisfied. Highly recommend!

Our visit was great! Everytime we go to Chicago, we always come here to snag a rental for a great…read morerate. This visit was special. We reserved a standard full size car but we were upgraded to a luxury vehicle!!! This Audi Q3 was a dream! It was like driving on ice! The upgrade was at no extra cost and it sure surely took us for a surprise. Ian was working the lot that morning and he was incredible! He took great care of us and answered all of our questions and showed us the specs of the car. Thank you!

AWFUL customer service from Enterprise on Mingo! Michael, the manager at the Tulsa Mingo location,…read moreand his helper Lee, have cost Enterprise another customer, maybe more with this accurate review. A reservation had been made during a lengthy call with a foreign located call center on a Wednesday. Michael from Enterprise on Mingo calls four days later on a Saturday morning at 11:30 ( 30 minutes prior to branch locations closing) to inform me I would need to make another reservation somewhere else because the body shop doing repairs, about 5 miles from Mingo, was outside of his "service" area. Michael and Lee offered no further assistance. The call center reservation was a waste of time. Michael on Mingo should have contacted me much earlier! Customer service is an abstract concept at this location. FWIW, I'll be sharing this experience with my insurance and the body shop.