If you have to go to this location for IdentoGO, DONT. The same woman is always there and takes about half the scheduled people for the day and turns the rest away bc they "aren't on her list", she won't check the system or look at confirmation receipts, only her printed off list (either she's incompetent or it's the only IdentoGO system in the county that can't process a schedule). Along with this she refuses walk-ins (another thing only this location does). She makes snide remarks with a smile, if cruelty becomes part of the job, it's time to quit. read more

My daughter's car quit on the highway in a construction zone. Ryan was there in 20 minutes, towed the car to our shop, and calmed my kid who was close to freaking out. Huge thanks to him! read more

I had to have my passport picture taken so I went to AAA. It was a simple quick process and the clerk who helped me was courteous and very pleasant. read more

The tow truck driver Phil, is AMAZING!! He's the best tow driver I've ever encountered; HIGHLY RECOMMENDED!! He seriously needs a raise!

Company does what it claims to do and responds in a timely manner. I've been a customer several years now and haven't found a more affordable insurance company yet that has comparable coverage. read more

AAA Tulsa does a great job - Their replacement batteries are a really good deal .The associates in their main office are very helpful!!

AAA of tulsa main office took 3 months to post comment regarding my 1 star review. took them 3 months to post a comment. this is pathetic, insincere, and disingenuous. If AAA of Tulsa main office really honestly cared about their customers, they had every opportunity for the supervisor to show their concern when I complained to the supervisor in person at the time the problem occurred. Instead of waiting 3 months later to post a comment to my review, faking concern and offering help. obviously their 3 months late posted comment is only intended to repair and protect their social media image, rather than truly address and really fix a customers problem. have been a AAA customer for OVER 40 Years, and 95% of the time have always had great and courteous service, when called in an emergency repair no matter where I was or time of day, from telephone dispatchers and tow truck drivers from repairing/replacing a flat tire, dead battery, or tow to repair shop. so I hate having to say this, but customers beware, and avoid having anything to do with AAA of Tulsa main office at all costs. read more

I had originally booked a cruise at the AAA Yale agency in Tulsa. The agent there was not going to be back until Friday 11/4 but we're leaving early for Los Angeles early so I needed our ship luggage tags and travel documents. I was referred to the AAA ON 15th/Lewis in Tulsa. I am partially hearing impaired and I spoke with I thought was "Sandy" on the phone and she was excellent and had our documents ready for pick up today 11/3 at the 15th/Lewis location. When I walked into the office there was an older lady who asked me what I needed-I said I was there to see "Sandy", the older lady grumpily said "WE DON'T HAVE A SANDY HERE!" I explained I needed to pick up travel documents, she grumpily said we don't have a "Sandy here!". "Cindy" heard the conversation and she said I have your documents. I recommend the grumpy older lady to get additional training in dealing with customers-she needs help in customer service training. If she is the first person a customer comes in contact with, she needs to improve her approach.I give "Cindy" (Sandy) 5 Stars and the grumpy lady 0 stars. read more

Quick and knowledgeable. Had me back on the road in 30 minutes and gave me tips to keep my battery working better longer!

Car broke and dies while driving. From what the servicemen advised it be a timing belt/chain issue. called aaa for tow to service center. Driver for truck 5011 on Wednesday 10.25.2017 was just about the most inept person I think I have ever met. After advising me on how stupid I was about cars, he then stated that he had to try to start the car. I advised against it because I didn't want it to start punching holes in the engine. So to get the tow, I had to let him try. It did start, but of course it sounded like it was about to explode. He steps out of the car, and this is a direct quote..., "well, that didn't sound good". After getting loaded up, he didn't say anything. he got in his truck and drove off without telling me he was leaving. Didn't say anything, thank you, bye, kiss my butt, nothing. This guy was one of the rudest people I have ever worked with at aaa. I will be cancelling my service. called the 800 number, just about as worthless as tits on a bore hog. read more