Contacted this agency for an insurance quote for a combined home and auto policy with a 3 million dollar umbrella policy. My first contact was a phone call which was sent to voicemail. Apparently they were at lunch when I called. Hours later I received a call back and gave them my current coverage information. The next day I got an email, not a phone call, telling me that they could not find a company that would give me coverage because I had made 2 claims within 5 years. That was not true. I didn't live in that house 5 years ago. I did have a claim due to a power surge in 2024 to repair electrical circuits that were fried as a result of the power surge. Another reason for denied coverage was because my house which had an expansion 17 years ago had standing seam metal roofing on the new areas and shingles on the original section of the house. That part of the house had new shingles in 2022. We moved into the house 2.5 years ago. They said because my roof had two materials that was another reason for denial. When i explained these facts in my emailed reply, I got no response back from the company. If you ask me whether I'd recommend this company I would have to give a resounding no. Poor communication and groundless reasons for denial. I was immediately able to get coverage from Bracken Insurance with no issues. read more

Rebecca, Krista and Jamie are awesome to work with! They work hard to save you both time and money and are very quick to respond to your needs! I highly recommend Tulsa Insurance Guy for your insurance needs! read more

I recently had the unfortunate experience of my car catching fire while stuck in traffic (behind an automobile accident) on the Broken Arrow expressway. As I stood on the roadside watching my car go up in flames and trying to call for help, many cars slowly passed by but only one stopped. It was Jimmy Eubanks. He asked if I was okay and offered to give me a ride. I was incredibly thankful and grateful for Jimmy stopping as I was suddenly stranded on a busy expressway and panicked due to the fire. Jimmy went out of his way to help a perfect stranger. I offered to pay him for the ride which he politely declined and simply said "he was glad he could help". I'm writing this review so that everyone will be informed of Jimmy's kindness and character. Thanks again Jimmy. I hope I can return the favor someday. read more

Jimmy Eubanks does a great job for his customers. He is passionate about his job and is building a great support team. Insurance is a businuess of trust and Jimmy is a guy you can trust. read more

Jimmy at Tulsa Insurance Guy saved me over $100/mo when I switched over!

I have never been so disappointed in customer service from an insurance company before. I called to remove my name from an account and get all records pertaining to that account. I was told i would need proof of divorce, email a few weeks later only to be told my name was already removed and i would no longer access those documents despite being told my name couldn't be removed with divorce papers. Took the manager two days to call me back (while i was at work so i missed it) when i called back noone answered and i have yet to hear from the manager or owner concerning this issue. Will never recommend this company. read more

Krista and all the folks over at Tulsa Insurance Guy were awesome to work with! They were fast, courteous, and found a plan that fit exactly with what we needed. I hoghly recommend giving them a try... read more

We've put off reviewing our home and auto policies because I thought it would be a lengthy process and require a lot of effort. However, after being referred to Jimmy and the Tulsa Insurance Guy team, I was amazed at how easy the process was and how much we could save. Krista walked me through the steps and did all the research for us. She compared our existing coverage to other companies and then used her experience and knowledge to make suggestions. In the end we saved a lot of money while even being able to add additional coverage and protection that we didn't even think to ask about, but are glad we have it now. If you have not evaluated your policies in a while, pick up the phone and call Jimmy and Krista. It was such an easy process, I wish we would have done it sooner! Going forward, they will review our policies when they come up for renewal and continue to save us money while increasing our peace of mind without having to worry about it. I would highly recommend!!! read more