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    Avis Rent A Car

    2.4 (45 reviews)

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    4 months ago

    Thanks to Teno rent a car front this location was so easy. I really recommend this place and ask for Teno

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    we loved the service, our family really enjoyed the hospitality of the workers at the Avis in glendale

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    Review Highlights - Avis Rent A Car

    “Since they live in Glendale, my husband decided to rent from Avis conveniently located in the Hilton hotel .”

    Mentioned in 3 reviews

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    Budget Rent A Car - Try to go to the other guys for service, he is much nicer...

    Budget Rent A Car

    2.7(150 reviews)
    1.4 mi

    Rented a car for a week and returned it just 10 minutes late. The guy there who I believe is the…read moremanager (spoke very bad English, couldn't understand him well) didn't mention anything about a late fee. He checked the car, smiled, and said everything was fine. I even asked to confirm, and he said yes. Then the next day, I see a $60 charge on my credit card. I called and spoke with Laura, who was rude and not helpful at all. On top of that, the car itself wasn't in great shape. scratches, dings, and not very clean. I've had better experiences with Budget/Avis, but I'll definitely be using a different location next time. This whole situation felt pretty shady. Not the friendliest staff either.

    Budget sc***ed me twice. First, I was rented a Crosstek SUV with half a tank of gas, uncleaned and…read morewith no windshield washer fluid. I noted the gas situation before driving out of ORF, alerted the Budget employee who said to just take the car (while they noted the half tank on my contract and signed it) that the car was only half full and so need only come back half full. When I brought the car back, more than half full, I was charged an additional $145.32 for a non full tank! Budget failed to provide the service that thy promise, then upcharged me for not making up for their disgracefully poor service. Needless to say, I will never rent from Budget, Avis , Payless again and I suggest the same for anyone else looking for quuality from a rental car company.

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    Budget Rent A Car - Minivans and SUVs are also available!

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.1(307 reviews)
    1.6 mi

    I had to rent a car since my car was going into the shop. The Enterprise selected was on Glendale…read moreBlvd which was new to me since I was only aware of the one on Brand. I was met with great customer service. It was a Monday and you know it was going to be busy, busy, but Isabelle who assisted me had pep in her step, she was knowledgeable, efficient but most of all, so kind and helpful. She not only answered my questions, set me up quickly but when I needed some additional assistance, she made sure I was well taken care of. And the sedan I got was clean and ready to drive off the lot for the week. My return was just as efficient. Quick and easy and then I waied for my ride back to the auto body shop. There was only Isabelle and Bellagio but these two did not miss a beat. I never felt forgotten or dismissed despite how busy they were. They were sensitive to our needs to get going so was on it. Great teaming. Good customer service. An operation with great people is a beauty to behold when you are in Operations and customer service. Of course, it is never a great thing to have to take the car to the shop, so everything and every experience that can help to make the situation better is so greatly appreciated. Thanks for taking good care of me.

    Really disappointing service. I was told over the phone they don't have time to go over the car…read moreoptions with me, even though I was going through insurance for a vehicle accident. I understand being busy but please communicate with customers with more care.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(335 reviews)
    2.2 mi•Tropico

    I've been renting from this location for quite some time now and I can honestly say the team here…read moreis the main the reason I keep coming back . ( Big shout out to the team that takes care of me every week) Christian , Ivan , Isabella , Dane , Kasheem and Fernando . From the moment you walk in they know and greet you warmly which makes the whole experience personal and welcoming . Every member of the team goes above and beyond to provide good service . They are friendly, professional and always willing to make the rental process smooth and stress free and yes they are familiar with the type of car I like to rent as well. I truly appreciate the effort each team member puts in every time I visit . Thank you all for your outstanding customer service- you have earned my loyalty Saf W

    I had a very disappointing experience at this Enterprise location…read more From the beginning, I felt that I was treated differently because my English is not perfect. I arrived and got in line before other customers, but the employee still helped other people before me. The way he spoke to me also felt dismissive and biased. The biggest issue happened with the payment. I was originally told that they would charge a $406 deposit. I clearly said that if the deposit was $406, I did not want to proceed. The employee then told me the lowest deposit he could do was $200, and I agreed specifically to $200. A $200 transaction was processed in person while I was there. Later, I checked my account and found another separate charge for $206.76, shown as "online, mail or phone." I was never told that this additional amount would be charged, and I never knowingly agreed to a second separate transaction of $206.76. Regardless of how Enterprise chooses to classify these charges internally, the problem is very simple: I specifically declined the $406 amount, was told the amount would be $200, agreed to $200, and then discovered an additional charge afterward. This experience left me feeling misled and disrespected. Customers should be clearly informed about every amount being charged before their card is processed, especially when there has already been a specific conversation about the amount they are agreeing to. Very disappointing customer service and lack of transparency.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(165 reviews)
    5.5 mi

    Came in to grab a rental car covered by my insurance as I had gotten into a car accident recently…read more The branch itself is quite small with maybe 20 cars or less. Unfortunately, they only had SUVs for rental as I was picking up on the weekend. Still, I was able to secure a sedan later on once the weekend rentals started to trickle back in on Monday. Service was friendly and quick with no complaints. Some of the cars are a bit on the older side, but still run decent. Overall, worth a visit if you're in a bind and need a rental.

    IF "BAD VIBES" HAD AN OFFICE…read more Just a review for the La Crescenta location. They really need to scrap the whole entire staff and start fresh. We walked in and there were 4 employees (i believe 2 appeared to be off from the context of the conversation that they continued to have as my daughter and I stood there being ignored). One woman was a manager, I believe. They did not acknowledge us and continued their conversation. Even once we finally began to speak, the girl still continued the conversation with the others in between the questions. We had a rental paid for through the insurance of the party that had totaled our corolla. During my initial conversion with Enterprise, I was asked if I was ok with the "mid-sized vehicle which would be similar to [our] car" or if I'd like to upgrade to something bigger for a charge. I said we wanted something similar to the corolla. Well, when we get there to pick up our rental, we were offered a bright blue, tiny, banged up Mitsubishi. I stated that this is not similar to a corolla which is what we were told. She said it was in the same class and we'd have to pay for an upgrade. I told her that I would make a phone call before signing for it and called Enterprise's main line. The woman on the phone agreed with me, put me on hold and then the young girl came back and offered a corolla that had been parked there prior to my arrival, claiming that they had just received it. So we agreed to the corolla. Now for the icing on the cake..... As the employee did the inspection with us, there was a young boy washing a car in front of our rental. Each time his fellow employee walked in front of our car, as a courtesy he would aim the water at the floor. Each time my daughter and I walked in front, we would not and would continue to wash the car, wetting us. The entire experience was one of those moments that you wish you could record because it is so odd and doesn't translate through words. When returning the rental, we made sure to bring it to another location that wasn't being ran by foos gone wild. I was not surprised to hear from my neighbors that they also had a bad experience with this office being dishonest and claiming damage to vehicles that were already damaged.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.6(125 reviews)
    5.8 mi•West Central

    When I need to book a large car for an extended family trip I was panicked by all the reviews…read moreonline (across all car companies) about people showing up and having no car. I made sure I was super proactive to help myself and dropped into Enterprise (on Lincoln) a week prior as well as called them the day before and went to pick up the car just after opening at 830am. Across all those times staff were lovely and confirmed that I was all set. Once I went to pick-up the vehicle the process was quick and easy and I drove out with the large car I needed. Really happy with my experience here and will use again. But knowing how the car rental biz works these days I'd also take steps to check in on your car prior to pick-up date, and pick up at the earliest time possible.

    Over the holidays it seems everyone needs a car so every location of Enterprise will be over…read moresubscribed. Same thing happened to me over Christmas 2024 when I was visiting. Pro tip: Do not rely on phone calls because the team members are occupied with onsite customers, this location is consistently short-staffed, and there's no time to answer incoming phone queries. I have to say the young team members left to fend for themselves behaved with grace and good manners. Call out to Faith the sweet lady, Juan who never flinched or showed irritation and Jasson who patiently extra-washed a car to make sure my experience was not compromised. As well the cleaning staff does an outstanding job turning around the steady stream of cars being dropped off. This operation is as difficult as a major airport hub in handling exchanges of vehicles to various different parties over various different periods. I was thoroughly satisfied with the extraordinary way in which the customer service people here handled customers while under duress. I kept the car a second longer period instead of returning it on the date I said I would. Seamless customer experience. The staff drove me to another location in San Gabriel to pick up my car because I arrived later than my estimated pick up time. Great choice of staff Enterprise, please give these priceless young folk a raise so they can continue to work in Pasadena.

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    Avis Rent A Car - carrental - Updated October 2026

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