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Recommended Reviews - Avis

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3 years ago

These guys are fantastic! Always efficient and super helpful! They are always very informative super friendly and take great care of me

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Budget Rent A Car

Budget Rent A Car

2.6(37 reviews)
2.0 mi•Southeast Boulder

I am not sure who this person Anissa is, but I saw this same poor review about a month ago with an…read moreolder post date on it, so I wonder if this is a bot powered by the competition? Anyway, I was struck by the care and compassion of the new owner, Jeff, and want to leave a review (even if it has taken me a while to sit down to it...). At first I was furious to arrive and wait for my service, wondering if I had been duped as previous bad reviews seemed to relate. It did take a half hour from the time I was supposed to pick up the car to when someone finally arrived. Is this bad form? yes. If I'd had a compelling reason to be in a hurry, I might have been furious. However, when I learned that it was due to an act of human kindness, I ameliorated myself to the situation & was compensated very well for my wait. Given the weather that occurred over that weekend and my journey to the SW slope, I was very grateful for the hookups Jeff was able to give me. He might have even saved my life. I will definitely be renting from Jeff again for any of my rental needs, and recommend anyone else to support this new business owner.

I reserved a van several months in advance at the Boulder, Colorado location for an important trip…read more To ensure everything was in order, I stopped by the day before my scheduled pickup to confirm that the vehicle would be available. At that time, I was informed that the van would not be available and was told the issue was related to problems with the online booking system, despite my having received a confirmation email. Rather than offering a meaningful solution, I was simply told to "make a Plan B." I was extremely frustrated by the lack of professionalism, accountability, and concern for the significant inconvenience this created. Reserving a vehicle months in advance should provide customers with confidence that their transportation needs will be met, particularly when the reservation is for an important trip.

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Budget Rent A Car

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3(53 reviews)
1.1 mi

This was one of the best car rental experiences I've ever had. The online reservation was easy and…read morestraightforward, the price was reasonable, and the customer service when I arrived was outstanding. Last month I rented from a competitor rental company here in Boulder, and the two companies could not have been more different. Enterprise's office felt clean and professional (if a little sparse - it looks like they just moved in), while the competitor was housed in a shabby garage. The representatives for Enterprise were knowledgeable and professional in appearance and demeanor. They were gracious and accommodating, providing a complimentary upgrade and discounted fuel when there was a slight delay due to vehicle availability. They were thorough in inspecting the car with me beforehand, which made me feel confident I would not get charged for any prior damage. I felt like they were looking out for my best interests. In contrast, the competitor had argued with me when I requested an extension on my scheduled return time. At that company, I had pointed out that I was paying for 3 full days, and if they charged me a late fee (which is the rate for an additional day) when I returned it 60 hours later, that was essentially double dipping on their part. The competitor representative was obstinate and apathetic, and that experience was the main reason I sought out a different company this time around. I am so glad I did, and from now on, I will always go directly to Enterprise!

To be blamed for ash and smoking in the car. Being told I'm so wrong and a liar. I had a service…read moredog in the car and was not told to vacuum after, they kept my deposit due to me "smoking and having ash and my SERVICE DOG in the car" being blamed for them having to clean the car when you have to legally clean each car after each customer. Le Anne you are wrong for calling me a liar and no I wouldn't be fighting this this hard over $50 ITS OVER THE FACT IM BEING BLAMED FOR ASH AND MARIJUANA SMELL WHEN I DONT SMOKE. You banned me from renting (only rented because insurance only works with them) because you don't want someone comfronting you. No customer service skills want to blame and yell at the customer for having a service animal and having to clean the car. Don't rent from Leanne she'll yell at you and accuse you of smoking and complain about having to clean the car after return. No I did not smoke in the car no I was not told to clean and vacuum the car before return. Shady liars work here :( *working with corporate who have been so helpful*

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - As clean as it gets.

Hertz Rent A Car

2.5(44 reviews)
1.9 mi

this place is totally small and stuck in a corner where you would probably never notice it, unless…read moreyou were actively searching. after having to drop my car off at a local dealership for expensive bodywork, i was sent to hertz by my insurance for a rental. an associate picked me up and drove me back to their location, where i filled out my paperwork and was given a car. although insurance was covering mostly everything, i was slightly disappointed that i was not able to choose my own car, and even more grossed out when the car i was given was a fucking brand new camero. like, i GET that most 24 year old college students would have a squeal-attack if they got this car, but not me. im not a fan of having to lie down to get into a car. i was seriously scared shitless that i was going to crash this thing somewhere during my five mile drive home. despite being plagued with my penis-car, the associates were nice to work with and cooperative. i accidentally left the parking pass to my apartment in the rental when returned it to the dealership, and they worked with me to retrieve it.

DO NOT RENT HERE! Had a 5 day reservation as a HERTZ GOLD…read moremember that JASON decided to unilaterally cancel because I was one hour late picking up! Sorry Jason my flight arrived late for my son's surgery tomorrow! Thanks for stranding me without a vehicle! IDIOT!!

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Hertz Rent A Car - Had to clean a spot to let the camera work.

Had to clean a spot to let the camera work.

Hertz Rent A Car
Hertz Rent A Car - Where the supposed ash is...

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Where the supposed ash is...

Avis Car Rental - Person

Avis Car Rental

1.8(27 reviews)
1.9 mi•East Boulder

I arranged for an extended rental as I was to be in Boulder, and traveling around for two months…read more When I arrived I was greeted warmly by Asem. When I mentioned that my 6'4" son was coming to visit, he offered me an upgrade to an SUV. That was greatly appreciated. About 5 weeks into the rental, after my son had to cancel his visit, I asked Asem if he had something a little more comfortable, smaller and better handling. He had a Ford Edge coming in, as I was familiar with the vehicle I told him that would be perfect. The next day, we switched cars and I used it, happily, to the end of the rental period. I would like to offer an aside to this review. Rental cars during the pandemic are not easy to come by as the car rental companies dumped off a lot of their inventory. This puts a lot of stress on the franchises as the selection of vehicles is very limited. To me, that makes Asem's courtesy and accommodation even more appreciated. If you are coming to Boulder, I would suggest you rent your car from Asem's Avis store at 49th and Pearl.

This is my review for AVIS Car Rental in Boulder Colorado (the address is 2480 49th St, Boulder). I…read moremade a reservation for the car. Then when I went to pick it up, the person at the counter casually says: "We don't have a car available." AVIS car rental is just about the most corrupt, ethically bankrupt car rental company that I've ever had to deal with. AVOID this place like the plague. I can guarantee you'll have the worst experience you've ever had with a car rental.

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Avis Car Rental
Avis Car Rental

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Longmont Auto

Longmont Auto

3.0(25 reviews)
0.8 mi

I love being able to write great reviews for business that do an excellent job with customer…read moreservice. I think it's a rare find. I called Baseline this morning to see about getting a trailer hitch installed on my Rav-4. Not only was the phone answered in a very respectable way, but they were extremely timely about getting back to me with an estimate. It only took about 15m for them to call me back. The cost of the hitch was 1/3 of what the dealership was quoting me and it was evident by the way the process was being explained and recommended to me that Baseline is very knowledgable. They even made sure to ask what I was towing to see if lighting/wiring needed to be included in the estimate. We chatted a bit about what I needed the hitch for and when I mentioned it was for pulling a u-Haul trailer across the country, they also told me that they could assist in getting a u-Haul reserved because they were an authorized dealer. That was music to my ears, having all of that taken care of in 1 phone call! I scheduled my installation for next week and while I haven't had the actual installation done yet, I have high hopes that it will be as excellent as my initial experience. Thanks Baseline Auto! You made my day a little easier! :)

So I came into this store this morning to rent a simple $7 a day utility dolly for my move. The…read moreperson who was apparently able to this to me was not there and the man who was was extraordinarily rude and completely unhelpful. There was one other customer waiting to rent something and when the man asked us what we were there for he said "That's not my job, I only work here." If you work there why are you incapable of renting me a simple dolly? When the woman who's job it was to do these things finally rolled into work 20 minutes late she brought in her giant dog, it immediately started coming up to me and the other customer. When she finally took away her dog and ushered me into her nook she tried to photocopy my credit card! That's not ok! Basically these people are rude, unprofessional, late and possible credit card thrives. After this experience with a simple rental there is no chance I would ever consider them for any auto repair needs and you shouldn't either.

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Longmont Auto - Our shop is state of the art, and our technicians are ASE Certified.  We do everything from oil changes to engine replacemen

Our shop is state of the art, and our technicians are ASE Certified.  We do everything from oil changes to engine replacemen

Longmont Auto - Our shop is state of the art and clean! Our Technicians are ASE Certified.

Our shop is state of the art and clean! Our Technicians are ASE Certified.

Longmont Auto

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Avis - carrental - Updated October 2026

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