Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

I am a resident within the Fleur de Lis (FDL) HOA in Reno where our information technologies are…read moremanaged and serviced by DLL. In the three years since they have been contracted, I have enjoyed nearly flawless service. A recent five-day outage at FDL, on surface to many, seemed they were somehow responsible, however, upon investigation it appears it was NOT due to their performance, but the negligence of others. I fully endorse DLL as a service provider. B. Toft. FDL owner and technology committee member

These guys are amazing my company's been using them for a couple of years now any issue that we've…read moreever had come up with They always have a fast solution !!!! Highly recommend them to anyone for any of their services customer service is amazing and they make you feel like a human and not that ur talking to a person that doesn't speak your language LOL

I literally just spent hours trying to fix my computer problem. I finally gave up and decided to…read morecall for professional help. I expected to have to bring my laptop in, but one of the generous technicians helped me over the phone. In just a few minutes he resolved my problem and brought back my sanity. Thank you for being so kind and generous with your time. Update: I just brought my laptop in for work and I'm so pleased with the service here. These guys are awesome. Trust worthy, fairly priced and super friendly. They resolved my problem and answered all my questions. Hands down the best computer repair shop I've ever been too, and I won't be going anywhere else again. Thanks!

Excellent service and nicely priced when your computer is brought into the shop…read more The home service turned out to be overpriced for what we received.

Absolutely reliable! These guys saved us huge with a hardware mishap. Will not go anywhere else!read more

Reno Computer Did a fine job helping me with my Computers -Very knowledgeable and friendly service…read more- would recommend to anyone in need of computer repair -Thank You Reno Computer

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

The computer guy is a great company! Alex did a great job recovering information that had been…read morelost due to dropping my laptop. Top notch customer service , very friendly and knowledgeable.

I have used Computer Guy throughout the years and never had a problem until this last time. I…read morebrought my laptop in because my mouse keeps freezing on my screen or completely disappearing. They charge $75 per 1/2 hour and charged me that amount stating that they removed MacAfee from my computer and that fixed the problem. Once I got home the problem was still there. I called and returned my laptop which they kept for over a week saying it wouldn't do that for them (freezing or disappearing mouse), I picked it up once again, got home and am having the same issue. I called once again and spoke to someone who told me they would speak to the Manager and call me back on Monday (I had called on Friday). Today is the following Thursday and I STILL have not heard from them at all! I think they have really gone downhill. Perhaps because the main guy has now taken on IT Services for businesses leaving us home owned laptop/computer users in the dust. Very unfortunate. I need to find a new computer fixer, Ugh!

There is a reason this place has such a great overall rating. My boyfriend recently purchased a…read morecomputer here and had such great things to say about it.... So, When I was looking to get laptops for my kids he pointed me here. I had so many questions and so little time and was so not knowledgeable. Their expert gave me info I needed straight on, and advice and even recommendations of what to buy, even if it wasn't through them. What a great place. Trust this local business y'all!

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.