Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

They're the best! Have taken in my laptops multiple times and they quickly diagnose the problem,…read moreare great with communication and are very reasonably priced. Would not go anywhere else!

Brought my son's computer in because it was basically unusable due to him downloading a ton of…read moredifferent gaming things that brought viruses, malware.... what have you. Paid the $100 to get it looked at and fixed. I picked it up and they said they did a bunch of stuff and that it was all good to go. Brought it home and my son said it's still the same way it was. Couldn't game on it or anything. A family member looked at it, did some things to it, and now it works like it's brand new. Total waste of money and I wouldn't come here again. Their customer service skills were lacking as well.

Absolutely reliable! These guys saved us huge with a hardware mishap. Will not go anywhere else!read more

Reno Computer Did a fine job helping me with my Computers -Very knowledgeable and friendly service…read more- would recommend to anyone in need of computer repair -Thank You Reno Computer

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

The computer guy is a great company! Alex did a great job recovering information that had been…read morelost due to dropping my laptop. Top notch customer service , very friendly and knowledgeable.

I have used Computer Guy throughout the years and never had a problem until this last time. I…read morebrought my laptop in because my mouse keeps freezing on my screen or completely disappearing. They charge $75 per 1/2 hour and charged me that amount stating that they removed MacAfee from my computer and that fixed the problem. Once I got home the problem was still there. I called and returned my laptop which they kept for over a week saying it wouldn't do that for them (freezing or disappearing mouse), I picked it up once again, got home and am having the same issue. I called once again and spoke to someone who told me they would speak to the Manager and call me back on Monday (I had called on Friday). Today is the following Thursday and I STILL have not heard from them at all! I think they have really gone downhill. Perhaps because the main guy has now taken on IT Services for businesses leaving us home owned laptop/computer users in the dust. Very unfortunate. I need to find a new computer fixer, Ugh!

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

Returned to Reno Computer Fix as my laptop was acting up. Met Earl who looked it over, removed some…read moretrash from my registry and cleaned up the food crumbs I had gotten in the keyboard. Total charge: $0.00 First rate service from a trusted local business who are not trying to hustle the customer or make a sale when not needed. Problem resolved! If you're going elsewhere for computer help you're making a mistake. A++