Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Fulton provided excellent customer service. He's one of the best technicians that we have…read moreexperienced.

When Bawb and I decided to get a pool built I started looking for pool builders to interview and…read moreget quotes from. I searched using the internet and reading reviews. I had recently had some friends have pools built so I did meet with one of their builders. After Zak came out to meet with us to talk about what we had in mind, it was their business to loose. Zak came up with some great ideas and he seemed very knowledgeable about the permitting process here in New Braunfels. He knew of one of the other companies I was waiting on a quote from and very honestly told me his company would probably be higher. He explained some of the reasons why which all made sense to me and seemed legitimate. When meeting Zak I felt this was a local company that knew what they were doing, had their own crews and could be trusted. Pool builders are normally ranked somewhere between accident lawyers and software salespeople. Just a joke. All said and done our new pool is in and more beautiful than the design Zak had created for us. The project stayed on schedule and their crews were very skilled, respectful and cleaned up after them selves. This company is top notch and I highly recommend using them. I could not be happier with our new pool!!

Watch out for this con man! Installing pools and the mistakes he makes doesn't get fixed. The…read morerelationship starts out good when he promises the world. By the time the pool is installed, we were unhappy with the work and he was a jerk.

I highly recommend Elliot and David and Sand Dollar Pools... they helped us with our plunge pool…read moreinstallation from start to finish. If you are looking for a reputable trustworthy company for pool installs you won't go wrong with these guys! They have also been incredible with normal follow up questions. Thanks again Elliott and David!

Great guys to work with. Helped me out with my robot that was acting up. Will definitely be a…read morerepeat customer!

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

Let's just say my pool is a lot happier since I stopped pretending to know what I was doing…read more Highly recommend Nick!

We had them redo a concrete slab, add a fireplace, pergola and redo the spa area. The pergola and…read morefireplace are not centered and the concrete is falling apart where the pergola was placed. This was all due to poor planning of the project manager and my fault for believing that they would fix it. We have been dealing with for over a year and they have not done anything but delay fixing it by putting band aid fixes over it.

WOW! Have used Cody and his team for a few projects now and continue to be SO impressed! This was…read morethe largest job we've done with him to date and I wish I wouldn't have waited so long because they did a FANTASTIC job for a very fair price! They removed all the calcium build up around the pool, grotto & slide, fixed some cracking grout near the slide and along the back of our slide and then repaired and fully restrained the slide. Looks absolutely incredible! Highly recommend Cody & his team! Will continue to use him for all of our pool projects! :)

We're first‑time pool owners, and Bailey has been incredible from day one. She answers all of our…read morequestions with patience, helps us understand how to properly care for our pool, and truly goes above and beyond. She even checks in during freeze warnings to make sure our pump is running. Her support has made pool ownership so much easier and far less stressful. Highly recommend!

Highland Grove has hired several pool service companies. It wasn't until we hired Cayman Blue…read morePools that we were happy! They have cleaned up our pool, repaired the operating system and it looks better than it has in its history. Outstanding service.

We hired Cody Pools for the design and installation of our pool at our forever home. From our very…read morefirst meeting with Micah in design and sales to working with Brandon, our project manager, everyone was professional, creative, and wholeheartedly committed to making the experience positive from start to finish. The team brought our backyard to life. Micah was creative and thoughtful from the first design visit, taking the time to understand our vision and create exactly what we wanted. The crew worked together, and their collaboration, problem-solving, and attention to detail exceeded our expectations. Brandon truly stands out as professional, organized, respectful, and very patient during the evolution of our construction project. Cody Pools completely transformed our backyard, and now that the install is finished, we are happy to recommend them. We only recently activated Cody Pools' cleaning and maintenance program. Noah provides weekly service, checks and adjusts the chemicals as needed, and always communicates clearly by calling or texting before arrival. He leaves the area in great shape every time, with no mess left behind, and the service is offered at a reasonable cost. Thank you to the entire Cody Pools team for delivering a smooth, high-quality, and enjoyable experience. We highly recommend Cody Pools for both pool installations and ongoing maintenance.

We had Cody Pools put in an in ground pool about 6 years ago. Over the years we have taken very…read moregood care of their pool. It is a $45,000.00 pool. We have up graded the skimmers, the pumps even bought a larger system to move the water better. Never waited for anything g to just break, stayed ahead of maintenance and weekly care. NEVER EXPECTED to have chunks fall out of our concrete retaining wall for no apparent reason. And when say chunks, I mean chunks. Such large pieces have failed out, the rebar can be clearly seen. So I do what any responsible customer does, call Cody Pools. The transfer me to warranty department. I explain what has happened and the woman gives me a phone to a masonry person. I call this person, as I was calling, I was thinking to myself, if a customer called me saying chunks of the retaining wall, that a vendor of mine built was cracking out of the wall, I would want to ask that client more questions that I might need to turn over to my Quality Control Department might want to look into. But I guess not. Maybe this is normal for Cody Pools. I know when I called around for estimates I got questioned on "did you say chunks???" But anyway I called the masonry person and he spoke such little English we couldn't understand each other. So I gave up on that vender and started calling around. Needless to say Cody Pools won't be a company I recommend.