PLEASE READ THE NEGATIVE REVIEWS BEFORE MOVING IN AND SERIOUSLY CONSIER IT.
The positive reviews are incentivized, so take them with a grain of salt.
I've been living here for just one month, and the issues have been non-stop.
When I toured the complex, the staff appeared friendly and helpful, going out of their way to assist with my application. However, once I signed the lease, their attitudes completely changed. This switch was disturbing and unprofessional. The application agent was Dymond.
Package Management:
The package system is chaotic. Packages are dumped on shelves in a locker room, and residents are expected to dig through piles to find their own. I've already had three packages go missing. When I asked the rental agent for help, she snapped at me, claiming it wasn't their job to look for lost packages. She also said that helping was "a courtesy,". I had to deal with the losses on my own.
Noise Complaints and Harassment:
The construction quality here is terrible. The walls and floors are so thin that I can hear my neighbors sneeze. While I understand that living in a shared building comes with some noise, it seems certain petty people here don't.
On the first day I moved in, I received a complaint from my downstairs neighbors claiming I was making too much noise. The rental office responded by sending me a "noise violence" letter. Moving days naturally come with some noise, but instead of understanding this, they escalated the situation.
While I was away on vacation, I received a complaint--despite not being home for weeks! The rental office again sent me a "violence" letter and blamed me for not covering my floors with rugs, even though I had already done so. To make things worse, during a conversation about the noise complaints, the leasing manager referred to me as an "elephant" for simply walking around. This kind of language is unprofessional, demeaning, and unacceptable.
Trash on Thanksgiving:
The harassment escalated when I returned home on Thanksgiving to find trash bags piled in front of my door. This behavior is beyond petty--it's disturbing. It's clear these people are watching my movements, and I no longer feel safe living here. The rental office ignore my email and didn't do a thing about.
Suspicious Activity and Parking Issues:
Recently, I noticed my tire pressure was low. Given the harassment I've experienced and the fact that my movements are being monitored, I can't help but feel this could be related. Additionally, parking is a nightmare. Residents struggle to find available spaces despite paying high rent, and guests are charged extra to park--a ridiculous policy given how much we already pay.
Poor Apartment Conditions:
The appliances are in poor condition and weren't even properly cleaned when I moved in. When I requested replacements, I was given extremely cheap parts that didn't solve the problems. I eventually had to buy parts myself to get things fixed. While the maintenance staff is nice, the management is terrible.
Final Thoughts:
This complex is a nightmare. Management collects rent and does little else to support residents. If you value professionalism, peace of mind, and a safe, respectful environment, I strongly advise looking elsewhere. read more