Do not rent here, very ghetto, specially challenged people everywhere, they park their work vans…read moreeverywhere and they have employees coming and going all hours of the day and night. Make sure you read your lease i moved out never resigned a lease and they charged me $6000.00 and kept my deposit. READ THE LEASE!!! BE AWARE!! Not good company. The apartment was very spacious.

I've lived here for a year, I love how this buildings are made of concrete so you can't hear the…read moreneighbors in any way. I haven't had any problems with the leasing office or any neighbors for that effect. Personally I have no problem with finding a parking space because of the location of the building I live in, however the rest of the neighbors on other buildings would complain a lot about it. Only complain I have is my dryer, I've called about 5 times in one month to get it fixed, they "fix" it and it works one time then break again. We'll see what they do about that. They have a fitness center, a swimming pool, car wash area, clubhouse and playground. Overall I would rate this a very good place to live in!

I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

I do not recommend The Gunther as a safe a secure place to live. They have allowed maintenance…read morestaff to enter into your apartment while your home asleep in bed. They have allowed items such as money and jewelry to go missing and when the management office was notified why swept it under the rug. You would think that paying $2100 a month for rent and an additional fee for secure parking that my vehicle wouldn't have been broken into twice. And get this, amazingly the only cars that were broken into were those parked out of view of the security cameras, which kind you only the management office has access to. To add insult to injury, the new young lady in the office failed to report the incident to upper management on both occasions, failed to provide me with what the policy is on what needs to occur such as an incident report, reporting to my auto or renters insurance. She also failed to notify or make note that I would NOT be renewing my lease and they attempted to lock me into another 15 months lease. I feel so unsafe, the feeling of maybe pulling into the secure garage and be robbed or raped or even assaulted. Due to managements inability to keep their good paying residents safe and secure. Your hime is where you should feel safe and I do not. They haven't even notified the other residents in the building that there have been cars broken into and windows busted. Please look elsewhere for comfortable living.. because this is not it.

Just wanted to write an update. I still live here. I still love it and it is the year 2020. I know…read moresometimes things change and reviews get old but this is a great place to live.

As an international student living in the US for the first time, I chose The Eden as my home. For…read morethe past 3 years, I considered it a safe and welcoming place to live. That is why this experience has been especially disappointing. I was unfamiliar with the leasing procedures in a different country, so I made every effort to seek guidance from the leasing office and relied on the information I was given. Instead of receiving clear instructions, I was later held financially responsible for procedural requirements that were never explained to me. I believe residents, especially those who are unfamiliar with the rental system, should be able to rely on the leasing office to provide complete and accurate guidance when they proactively ask for help. Approximately 60 days before my intended move-out date, I notified the leasing office by email that I planned to terminate my lease. Throughout the following weeks, I proactively contacted the office multiple times to ask what steps were required. I wanted to make sure I completed everything correctly. I later obtained and returned the Notice to Vacate form. When I returned it, I specifically asked whether there was anything else I needed to do and was told there were no further steps required. Based on the information provided by the leasing office, I moved out as planned and personally returned all of my keys. Only after moving out was I informed that my lease termination had not been processed because the Notice to Vacate form was not submitted 60 days before my move-out date. At no point was I told that my earlier written notice would not satisfy their process or that the form itself also needed to be submitted on the same timeline. I repeatedly asked the office to identify any lease provision or written policy stating this requirement, but no documentation has been provided. Since then, I have been charged additional rent and utility fees that I dispute. Even more frustrating has been the lack of communication. Despite multiple follow-up emails over several weeks, my specific questions have largely gone unanswered, with responses simply repeating that a 60-day notice is required instead of addressing why these procedural requirements were never explained when I repeatedly asked for guidance. I understand that lease agreements have rules, but residents should also be given clear and accurate instructions when they actively seek assistance. My concern is not the existence of the policy but it's the lack of communication, accountability, and professionalism throughout the process.

I have no complaints so far! We have been here about a month so far, and nothing has been…read moreproblematic. The staff is extremely friendly and kind, especially Tiffany! If you are new and looking to move in, I would ask for Tiffany! She is fun, sweet, and very knowledgeable. I always get excited to see her, at this point she is like a friend, and we have only interacted a few times. To me, whenever the staff feels like your friends, you are in the right place! Amenities are great in my opinion; the gym has everything I need. It may be a little small, but for me I don't mind. I LOVE the safety of the building, 24hr concierge, security outside, and a secure parking garage.

I'm not even sure where I can begin this review because I have so many issues with 611. So, I've…read moredecided the best way to communicate all the ways this place screwed me and other residents over is in bullet point. Brittany, Sattie - eat your heart out. - Makes the rent look cheap for the area but with the massive utility fee not worth it. Utilities are supposed to be taken as a percentage of the full bill based on square footage. Which doesn't sound bad until your gone for a summer and are still paying $250 in addition to your $1300 rent. (My apartment was 455 sqft btw) - The building smells at all hours of urine and rotting trash. So much so that flies are attracted to the lobby. This is odd considering there should be maintenance people there all day. - The building consistently has animals urinating in the elevators and the only way it is handled in by sending a less than stern email saying to not let your animals do that followed by a febreez spray to clean the elevator. - Maintenance men overshare an egregious amount about their personal lives while they are in your home. I've heard comments like "Damn, Durran (our old maintenance man) really messed this up now when I take this cap off water is going to spray everywhere." and "Sattie is a very abrasive woman." Always a good sign when the maintenance men complain to you about their boss. - My sink backed up and flooded 5 times in the YEAR AND A HALF that I was a resident. The result was black water with food particles and grease which I had to full up buckets and flush down the toilet just to keep it all at bay while maintenance showed up. Contractors showed up to tell me that I "Needed to scrub good because that was sewer water." When I mentioned this to Sattie she said he was "being dramatic". The water damage was so bad that my downstairs neighbor told me her ceiling tiles fell down and ruined her couch. When I asked Brittany how "(redacted) was doing downstairs with her ceiling?", she replied, "The flood didn't effect anyone else in the building." - Sattie is the most manipulative property manager I have ever met. She not only bullies her residents when they come to her with an issue but speaks to them in the rudest tones and never actually fixes anything. When many of my personal belongings were ruined for the second time because of the sink, I was informed that I would not be reimbursed even though the issue was not my fault. And the insurance company wouldn't reimburse me because it didn't meet my deductible. - I came down with welts on my body from using the pool when the lifeguard stopped maintaining the pool levels. He also asked me "do you mind if I smoke a blunt?" The day later I had welts on my skin and the day after the pool was closed because it had turned green. - The front door of the building was replaced in January and it is open for a hilariously long amount of time in which anyone can follow you into the building. Between January 2025- April 2025 I saw the following: a homeless man sitting in the lobby screaming to himself, multiple nonresidents come inside the building, and was also stalked to my apartment. Do I really have to explain why I don't feel safe as a young woman? - On April 27th 2025 I came home late at night and found a man suspiciously lurking in the lobby. When I went upstairs in the elevator he followed me to my floor and loitered to see which apartment I went to. He then proceeded to ring not just mine but numerous residents' doorbells between the hours of 1am-8am (and yes he came back to ring mine again at 8am). When I called the front desk, I was told he had done this to numerous residents and that Brittany had "asked him to leave" to which I said "have the police been called because I thought I was going to get murdered" to which she said "oh he left before they could get here" No email alert was sent out to the community in response- obvi because it's Brittany and Sattie... - My floor neighbor had a situation where a man followed me again into the building and pounded on my neighbors door using force and body slammed the door multiple times intermittently between the hours of 10am-3pm. I called the police because it sounded like someone was breaking in and then was later questioned by the police. **He indeed break in and the man's dog was absolutely traumatized** You may be asking yourself "why does it seem like so many things go past the front desk? Where are the full time staff" well great question because no one is ever there. And they probably aren't because it smells like piss and trash. Thank you for reading this far and do yourself a favor and NEVER LIVE AT 611 PARK

I just want to start off by saying that I moved to 611 from out of state for the location in…read moreBaltimore, I had no idea what the apartment looked like beforehand or the nature of the building so I walked into this blindly. Living here for almost 3 months I can say I'm happy with my apartment, and the service I receive here . My apartment was clean and certain aspects of it was brand new which was a nice touch upon moving in. The building has an elevator, laundry, pool, fitness center and optional pay parking which makes life easier. It's also centrally located to restaurants,Museums, downtown, the inner harbor and the monument/ park. The monument is around the corner and is a great place to sit outside or walk the dog. What I like about the building besides the amenities is that it gets involved in the community and sometimes host fun festivities in the lobby for the holidays. 611 also keeps us posted on what's going on around the neighbor which is nice. I'm forever grateful to the staff. Brittany is such a gem and was helpful through the whole process from applying for the apartment to assisting onsite with any questions or concerns since I've been here. The staff including maintenance is usually available during business hours and responds quickly to request. Everything has been easy for me here and I appreciate that being new to town and all. I also want to mention I feel safe inside and outside the building which is often quiet and peaceful at night. I would definitely recommend 611 for the good location, nice apartment with amenities and friendly staff.

Mr Michael in the leasing office is super helpful and gave a great tour of the available…read moreapartments. He is very knowledgeable and answered all of our questions about the area.

Yes, the staff has been outstanding and very responsive. My only complaint is the width of the…read moreparking, otherwise, they are very easy to lease from which was quite refreshing.

Enclave at Box Hill is tucked away and quiet. I loved the walking trails, creeks, and dog park on…read moresite! My grands absolutely loved the pool. My apartment was immaculate and had plenty of room, including a wonderful walk-in closet. I can't say enough about Barbara and Jackie, who made my move in (and out) easy. The entire staff is top-notch. I left only because I decided to buy, but would return in a heartbeat! Thanks for the tremendous experience.

This place is like walking into heaven, just picture walking into heaven but real life. Aww…read morebeautiful. The first day we walked in it was beautiful, the office was well decorated, free starbucks coffe and hot chocolate, the club house was amazing, they have a computer area with a fireplace, this is by far the best buisiness center i have ever seen. Top of the line apple mac pcs, fully equipped gymn, place to play pool, hold meetings, and did i tell you showers where you can clean up after your workout and an area to put the kids while you do?and its free. Their pool is beautiful, the only thing i can compare it to is a mini amazument park pool. My kids will love this place in the summer i cant wait. Our leasing agent was mrs barbara. She was amazing, treated us so well and we felt right at home. She asked us what we wanted, showes us the apartment, the hallways smelt amazing, not sure what they use but it smells amazing! The apartment itself was everything we dreamed off, wall to wall carpet, wooden floors in some areas, marble countertops, stainless steel appliancea, garden tubs, lights everywhere in the house. This place took our breathe away. You can tell management put their time into getting this place together. Their maintenance comes out before 24 hrs if you have an emergency, there is front door trash pickup 2x a week. We were soo happy we applied the same day and signed our lease within a week. We have kids and it was very important for us to feel at home before going anywhere so they definetely met our expectations. I am someone who is very particular abt everywhere we go. I check reviews and give honest feedback to help others do the same for theirs. The day we moved in, omgg... they had treats and notes all over the apartment for us, snack treats in the fridge, papertowel, soap and a sponge with a note by the kitchen sink, samples in the bathroom, a duckie and a towel near the shower in the master, even a sample laundry detergent in the laundry room. This place is georgeous, the only thing i didnt like was i didnt have a balcony, but the fact that we had everything else we could possible have , made it worth over looking to me. So far this was a great decision. We moved in and are excited about our stay here. They worked with us by offering signup deals, it is extremely amazing how far they were willing to go to make us stay, and i cant believe the price.. Im surprised this place isnt full yet. This property is worth every dime. We are new happy residents of Enclave at Boxhill.

I will miss this place as I have thoroughly enjoyed my time here and truly appreciate the high…read morequality of service provided throughout my residency. I would like to extend special recognition to Regina Brannum for her outstanding professionalism, initiative, and creativity. Her prompt and thoughtful responses to every email and phone call have been exceptional. Without question, she is the best property manager I have ever had the pleasure of working with. Regina's dedication and attention to detail have made a meaningful difference in my experience, and I believe she is a tremendous asset to your team. She absolutely deserves recognition--and a raise!

Pros : location, neighbours, friendly staff, fancy lobby, cool view if you are on fourth floor,…read morerelatively cheaper than other condominiums in the area - including discounts. Cons: construction quality, cheap glitchy appliances, broken ac for the whole summer (although we were compensated for this). We have been living in these apartments since June 2014. The staff is really friendly, and they are always helpful whenever we need them. I cannot say the same for dolben though, l don't find the company professional. They make false advertisement on their website; we don't have a rooftop, our courtyard is under construction since a while. The gym equipment is new and nice but was ready a few months later than we moved. Overall, the apartments are better in looks than they are in quality. To compare prices, the apartments are slightly bigger than the ones in Union Wharf (we have seen 1bedrooms) but the facilities are poorer. Also, they were open before things were ready (back garage door didn't have a lock for a few months (on our first week l got my brand new bike's seat stolen, recently they broke into some peoples cars etc.), our trash chute is broken since we moved and we are paying $25 monthly for trash, some courtyard flats were flooded after heavy rain ect.). Not to forget, parking isn't included.