Beware: The building is aging, and management is challenged by the maintenance demands. For example, the front elevator breaks down regularly. The leasing office says, "well, there are two other elevators." We pay $100 per month to park in the resident garage and it is filthy. I questioned management when I moved in. They said it gets power washed every 2 years. It's been almost three years since I moved in and the parking garage is still extremely dirty. There are broken tiles outside the front entrance. These have been pointed out to them several times. To date they are still not fixed. Rent is over $2100 per month for a one bedroom when they add in all the extra fees. I expect better. read more

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Be careful: management does not honor the terms of the lease. The lease explicitly promised free on-site visitor parking. Mid-lease, management removed this amenity, began charging $145 for 24 hours of street parking (see attached screenshot), and now claims that public street parking counts as "free visitor parking," which is not what the lease says. When I raised concerns, management dismissed them. Disappointing lack of transparency and accountability. If you're considering moving here, be cautious about promises in the lease-- they may not be upheld once you've signed. read more

101 Cross Street - Apartments Near Me - Baltimore, Maryland

First and foremost, Assistant Property Manager, Kristen Lyles, is the GOAT. I say this as a resident who has lived here for 2.5 years. Management is responsive, and responsible. And the property is well maintained. Easily the best apartment rental experience I have had. read more

My mom and I booked a tour to see Hanover Cross Street as I'm moving to Baltimore and had a great experience! Autumn Lewis was the leasing director that gave us a tour - she was very professional, answered all our questions kindly, and was so pleasant to be around. The moment she walked in, she helped get us seated and ready for the tour. She explained all the amenities to us, and gave us a viewing of all the floor layouts we wanted to see. Thank you Autumn for a great tour! Hanover itself is beautiful - it's a fairly new building (think 2017?) that is located in Federal Hill. It's just a few minutes walk from the cute shops at Federal Hill. All the layouts we saw were beautiful. I also loved the movie theatre and the outdoor swimming pool area. Beautiful apartment complex and so glad I got to tour it! read more

Here is my three month review. So far there have been no MUCH NEEDED speed bumps installed in the garage. People drive as fast as they want and you will get tailgated if you're not moving fast enough for someone behind you. And now the first entrance gate has been broken for almost a week. Anyone and everyone has access to the garage. For $50 a month, I would like a safe and secure place to park my car. I feel as though it's only a matter of time before cars start being broken into and possibly stolen. Please do better Hanover. read more

101 Cross Street - The beautiful Tesla that apparently needs to be parked in 2 spots - Apartments Near Me - Baltimore, Maryland

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This property has all of the amenities anyone needs to feel at home. The location is ideal and the staff is warm, welcoming, knowledgeable and helpful. It's almost like being on vacation at a luxury resort but you live there full time. My favorite part of the property is the pool and fire pit. Pre and Post COVID this is a great place to get to know neighbors and truly feel part of a community. read more

There is a lot of things I could say about this apartment complex and it's employees but one word that best describes what I have experienced so far is INCREDIBLE! From the very start of meeting the leasing agents when my father and I were looking to move to this complex of the professionalism and kindness I received from Elena, DJ, Carlyn, and Chris to all the help to make sure our moving was all taken care, doing last minute changes to make sure we move to the apartment we liked and how fast and organized everything was. I definitely recommend anyone to check Hanover cross apartments over any other apartment. Amazing modern complex, updated gym equipments, clean complex, amazing maintenance crew that makes sure everything is taken care of. As someone that had the worse experience with other apartments such as spinnaker bay apartments who was way over priced and the cleanliness was horrible, it was definitely an amazing upgrade. One other thing I need to mention is their rent price and how it is very competitive compared to other apartments, specially for the quality, style and cleanliness of the apartment your living in. Definitely worth it. read more

Lived here for about a year. Great apartment at a solid price. The move out process was less than desired. They had 3 different dates sent to my roommate and I which changed our pro-rated price we had to pay the last month. This pro-rated price was not even posted, they posted the full month and just told us to pay for the days we had on our lease which was very confusing. We didn't know if we had paid enough until a month later when they asked us for more money. Lastly and MOST importantly. They charged us over $400 for carpet replacements when our carpet was still in great condition. When asked for pictures, an invoice or anything else to be supplied asking why this was being charged, they could not provide it. Luckily we didn't have a safety deposit on the apartment or else we would have never gotten our money back even though they actually didn't have a reason to charge us that. Overall a solid experience, except the last 30 days living there and the 30 days after the fact. read more

Before moving to HanoverCross, we toured all of the new and popular buildings in the area. Not only was HanoverCross the most well designed and built, their staff stood out against the rest. Since moving in, the two or three times we've needed the staffs help, they've went above and beyond. Logan, Teresa and Sara are all super responsive and helpful. Absolutely love living here. read more

I have lived here almost a year now and just renewed my lease for another 18 months. My time so far at Hanover Cross Street (even in the midst of a pandemic) as proven to be an incredible living experience. The staff is always helpful, the building is clean and well-kept, and the amenities and spacious layouts are unmatched. The high ceilings throughout the building are a complete game-changer as well - you really don't realize how much so until you tour other buildings! When it came time to renew, I reached out to the front office and was immediately assisted by DJ, who worked diligently with me to secure a renewal that worked with my budget and left me feeling excited and confident about an extension. Not only were her responses swift and extremely helpful, but she went to bat for me, as I'm sure she does every day for her residents. Thank you to DJ and the rest of the staff at Hanover! I'm looking forward to more time here at Hanover. read more

The building and the property management team here are FANTASTIC. Beautifully maintained, units are large and spacious, never have a problem that the staff couldn't fix quickly and effectively, gorgeous units with great views, and parking is key! I have been here about a year and I will be here for many more. read more

The building itself and the rooms are great - very spacious with high ceilings and all the works. The staff is full of very nice people. The reason for the 2 star rating is the building management leaves much to be desired. If you ever need anything - whether it's a question about a room, about your lease, about a package, setting something up, etc... - you will likely get 0 help from their team. Of course, you hope to never need to use the management team, but something inevitably comes up. If you're looking for a great room + amenities, you have a lot of options in Baltimore, Hanover is one of them. If you're looking for a great building to live in, Hanover Cross probably isn't the best option. read more

Started living here a week ago and I wouldn't change a thing! The amenities are ultra luxurious and the staff is beyond helpful! They are extremely attentive to your needs and take the effort to get to know you. Some of them live in the same building so they are literally your neighbors! My husband and I chose to live here bc we liked the proximity to downtown but appreciated the peace and quiet. Also, the amenities we get here are almost at an unbeatable price. I work with a lot of other Hopkins and Maryland residents and it sounds like I got the "bang for my buck" compared to their apartments. HIGHLY RECOMMEND! read more

Great Closure for the day full of Wonderful smiles and professionalism ...Rebecca made this welcome back to hartland Village priceless. The overwhelming laughter feeling like home sweet home already.. Rebecca and Stacy professionalism replays in my heart over and over.. From being offered water Without asking To once again Being treated like a million bucks.. This being my 1st encounter with Rebecca I can truly understand why she's a big part of the organization.. I must add Stacy's Awareness and concern for the quality of the community is beautiful. A great ending after A-day of treatment. Everyone should live here.. Great Staff #harlandlove #curems #curecancer read more

Hanover Cross Street has been a delightful place to call home. We have very much enjoyed living here, and it will be sad to leave. They have been extremely helpful with every issue we've ever had. Additionally, they have implemented strict safety standards in accordance with COVID. Special shout out to DJ Adams-Walker who has been especially helpful in handling our leasing contract. She is a stellar assistant property manager who really goes the extra mile. read more

Best building in Baltimore, hands down! The apartments are really beautiful - you get a lot for your money here. The staff is always accommodating, professional and helpful. Fed Hill is a great area in the city and so close to the highway to get on the road when you need to. I would recommend Hanover Cross Street to anyone who is looking - such a wonderful experience living here. read more

Teresa D. Is amazing! Always professional, a consistent enforcer of community policies, and overall... a nice lady! She does her best to deliver a luxury experience. When possible go with Teresa for immediate results. read more

The administrative team are so accommodating and the place itself is gorgeous (The lounge area with the pool/grill is incredible and the amenities are amazing). 10/10 would recommend to anyone looking for a new apartment in Federal Hill. read more

My girl friend and I have recently moved into the Hanover. so far it's been great! What we have been most impressed with is the customer service. DJ and Corey have been so accommodating and helpful throughout our entire move and after. Also the amenities rock!! read more

I moved to Hanover Cross Street in late March and have had an amazing experience ever since I stepped foot in the leasing office. I worked with Sara to tour the property and get my lease set up. She was always super helpful and gladly answered all of my questions. Since moving there Eric the rest of the staff have immediately addressed any concerns I've had and gone above and beyond to make my experience great. The amenities are awesome and the other residents are super friendly. I highly recommend living here. read more

Very modern apartments and responsive staff! I would recommend to anyone in the area! Pet friendly also!

Very nice apartments, with more than enough amenities to keep you busy. All the workers their are very friendly and helpful. Mareez helped me out and she made the move in experience very smooth and relaxing unlike other places me and girlfriend looked at. Would definitely recommend contact Mareez their and I'm sure you'll enjoy the building as much as I do read more

COVID-19 related review.... Baltimore City went into stage 2 over a month ago. This stage permits indoor and outdoor pools to reopen. Hanover has not sent any updates regarding when they plan to reopen the pool. I find it pretty frustrating because this building is $$$$ to live in. They are willing to have the courtyard open for people to sit in but not the pool deck area??? What's the difference? If the city has permitted buildings to open their pools so why isn't Hanover doing so? Its extremely hot in Baltimore and I selected this building because it has a pool. I could have lived somewhere else for way less money. I feel scammed. read more

They really do make living here very easy. The staff is great and quick to respond to messages and questions. Still remember when we first moved to Baltimore, DJ was awesome in making sure our transition to a new city went smoothly and it did! Happy to have found a home here! read more

I relocated to Baltimore from NY just shy of 3 months ago and living at Hanover Cross Street has made my transition to a new city as seamless as can be. My tour was with DJ in July and whenever I bump in to her, months later, she always checks in. Everyone in the front office is extremely welcoming and helpful - they even organize monthly community events so tenants can meet neighbors. Occupants of the building are friendly and it's not difficult to make new friends if that's a concern for anyone moving to a new city. The building is quiet and you can't really hear neighbors which is a major positive in newer building. The features are beautiful and well-maintained and maintenance requests are taken care of promptly. Couldn't have asked for a better place to live! read more

Today I had the pleasure of touring this amazing property with Miss DJ and boii did she win me over! I have been touring various properties in the downtown area to facilitate a possible transition to move closer to my current job. I think the closet space and customer service just won me over! Will upgrade my star rating once I move it! Stay tuned... read more

Hanover apartments themselves are great. Although a lot of the amenities do not work such as the TV's and lighting in the movie theaters. I wish they would get new management already. Dread going to the leasing office every time. Everyone always has a attitude or complaint besides Sarah she's great. read more

We moved into Hanover Cross right when it opened and we have been so happy with our choice! The staff is amazing - Eric, Blake and Irina are really friendly, professional and always helpful. The units are very nice with granite counters, stainless appliances, hardwood floors, etc. The amenities cannot be beat: There's an awesome rec area with a pool table and couches to hang out. There are TWO movie/tv rooms which are always stocked with tasty candy for snacking. And the gym has brand new and very nice equipment. The outdoor space has a couple private areas for watching tv outside on couches, multiple grilling and eating spaces, outdoor fireplace, and of course the pool! They even kept the pool open past Labor Day! I love the garage parking in the deck. There is also a slick Luxor package locker system for all your Amazon and UPS deliveries in the mailroom. It is so convenient and safe. The area around the apartment is really changing. We were a little apprehensive when we moved in being close to the stadium area but we have felt really safe. There are off duty BPD cops who work the night security and we've never had any issues. The location is two blocks from Cross St where there are tons of restaurants and bars. I would definitely recommend checking this place out if you are looking anywhere in the downtown Baltimore area. read more

I was not able to move in due to personal reasons but highly recommend this place to anyone looking to move to the Federal Hill neighborhood in Baltimore. The service provided by Irina was great and I'm sure that future residents will be very well taken care of. read more

The property is beautiful and the leasing agent Sara is extremely helpful and accommodating.

I really like living here for multiple reasons. I feel that I have become a part of the Hanover Cross st community, mainly due to the efforts of the leasing team. Their first class treatment keeps us comfortable and we would recommend Hanover to any and everyone read more