I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

The Tile Collection stone fabrication shop is the best!! During a recent remodel in my personal…read morehome, they installed two bathroom countertops (guest and master), one kitchen countertop, and a bathroom waterfall seat in a new master shower. Four pieces were remnants and the other was a full slab and they all look amazing!! Everyone was very easy to work with and able to answer all my questions. Scheduling for measuring and install was a breeze and their prices were great compared to other places. I highly recommend them if you are looking for tile needs for your kitchen or bathroom.

We went to MSI to look for quartz for our kitchen. The experience was fantastic! They were so…read morehelpful and went over and above on everything. The showroom is beautiful! Without a doubt, the best experience we have ever had.

I can't say enough good things about the two ladies that worked with us on Saturday the 21st in the…read moreCharlotte store. I wish I had gotten both names but Maria is on our pre-selection form. The two of them were so kind, so helpful. They deserve a pat on the back. Talk about good customer service and just all around wonderful people. Without even having to ask, they jumped in and assisted us. Made it easy, answered all our questions. They were pleasant (even though the store had just opened and people were already there, which would irritate me!). Customer service is lacking in a lot of places but not at MSI. Not the Charlotte location! Kudos to them for being so awesome and making this easy. It was a very informative visit and not once did they seem like we were bothering them!!! Again, thank you!

100 % my go to for extra special tile. The showroom is laud out well and all of the staff know…read moretheir business.

Poor customer service. Walked in looked around and not one person said hello , how can we help you…read moreor anything. They just sat behind the desk like two FOOLs and ignored my presence. I will not return and don't suggest that anyone do business with these jerks.

Beautiful and vast selection of tile. Cole greatly helped me when I selected my tile and I am so…read morepleased with my choices. Cole is very talented in matching colors and tile design!

I came in without a design appointment (I recommend making one if you have a hard time finding what…read moreyou like). Luko was able to help me for a few minutes in between his clients. He found me the most beautiful bathroom tile that I probably would have overlooked on my own. He has a wonderful eye for design. I bought and returned samples with ease to make sure I was getting the right tile for my space.

Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

I was hopeful for Frank's Remodeling because of the good reviews. We had scheduled two different…read moreappointments for estimates and, unfortunately, Franklin didn't keep either one. He did text me several hours after the fact each time. We chose not to reschedule.

Very professional. Showed up on time and completed job within budget…read more Don't allow the lack of reviews to be an issue. Frank and his crew does great work.

John did a phenomenal job converting my tub to a rain shower. He did everything from demolition,…read moreplumbing, drywall, install rain shower, fix exhauster and install shower door. He did all the work in just about a week and he was very helpful with ideas to save money. I would highly recommend him!

From the owner: Transform Your Bathroom with an Expert’s Touch!…read more Thinking about a bathroom remodel or new tiling? Trust I Faropoulos CS with 4+ years of experience and a passion for quality craftsmanship. Serving Charlotte, NC, we bring your vision to life—on time and on budget. From elegant tile work to complete bathroom renovations, your satisfaction is our top priority. Get a free estimate today!

Helpful and responsive and got the job done for me. Suzanna provides excellent ideas and helpful…read morefeedback.

I had multiple issues with the tile shop. The sales person originally told me that the tile would…read morebe in stock only to find out that they had to order it and it would take weeks to get in so I paid for rush shipping because my contractor was ready, but the tile was not in. They also ordered incorrect tile and when I tried to return two boxes, they said that they did not return anything past 60 days. Anyone that is in the process of renovating their home can tell you that things take a lot longer than 60 days to complete, especially when I had to order the tile in advance and wait for it to be delivered as a part of the purchase timeframe. I will not be ordering Tile from here ever again.

Back for our 4 year review. I've replace a total of 5 broken tiles now. This time I decided to…read moreprovide photo evidence of the shoddy and noob job provided by Pino and Dolce Casa "Tile Boutique". If you're unfamiliar with what tile installers look for when installing your tile .. they look for "80% coverage" for interior installs. If you look at the photos, you'll see I've used a marker to identify the areas which actually contacted the bottom of the tile. This is, at best, about 40% coverage and .. exactly why these tiles Pino installed keep breaking. Also, if you look at the lines left behind by the trowel, you'll see that they are anything but straight lines. This doesn't allow the air trapped under the tile to escape and creates air pockets .. which ALSO are the reason this job is trash. Look, even if you don't trust the words I've written here .. I mean, I get it, you don't know me from a ham sandwich .. just Google anything referenced in this review and you'll see that everything Pino did on this job was substandard at best. If he actually finishes a job for you and it looks okay, you can be assured that just a few years down the road, you're be paying someone else to rip it out and do it again. Stop giving this man your money. He is a huckster and is woefully undertrained. His ego won't allow him to tell you what he doesn't know or understand so, he'll either whip out some horrific attempt at solving your problem or he'll talk you into doing it "his way" .. which he will also do a mediocre job at completing. Back to my regular life of setting aside a few weeks every year to fix the poor "craftsmanship" Pino left behind.

Pino agreed to install new kitchen cabinets, countertops and backsplash. Ordered and installed…read morewrong cabinets, didn't want to re-fix his fixes and ultimately quit before the paid for job was completed. Run far far away from this so called " expert." Installed and measured incorrectly which has put us in a position of a non-functioning kitchen for weeks. His unprofessional actions have caused major problems.

Thank you so much to the team at Legacy for helping us finish our dream kitchen. Adrienne made it…read moreso easy for us, even though we were indecisive, and made us feel like part of the family. From picking out stone that worked with our design to staying in touch every step of the way, we couldn't have asked for a better experience. Thank you to everyone who walked around with us in the heat picking our slabs and measuring over and over to template. Thank you to the install team for an awesome experience, too.

Legacy was very friendly and professional throughout the entire process of our kitchen remodel…read more They remained patient when other variables which were not in their control changed the schedule and delivery. The template and installation team were very efficient and professional as well. I highly recommend this company to my family, neighbors, and friends.