I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Ivan is the man, friendly, knowledgeable, laid back and totally cool guy. I made mistake in taking…read moreanother cheap bid for a water softener, found out Ivan's price was probably the best one since the cheap quote didn't do half the job which was run a drain line, which is a lot of work. I called Ivan and apologized on a Friday, he fit me in on Monday and got it done. He's my plumber pro indefinitely now! And will be recommending him to the neighbors. I have smart toilets coming up, and he's the pro for that too! Call Ivan for good rates and excellent work and friendliness. Recommend 100%

Five stars from me! I sent out a Yelp request for plumbing…read moreproblems in Apache Junction. Water was creeping out from under my park model home. Ivan, with AZ Desert Plumbing, was the first to respond and I checked out his website and the Better Business Bureau website. No complaints noted so I called them and made a no-cost appointment. Ivan arrived on time, ready to work on an older (20 year old) park model, permanently set on a foundation. He approached the problem from every accessible entrance (3) to the plumbing, to include using a snaked camera when it was determined that it wasn't accessible in person. He found the leak in the wastewater line and documented it on film. He was willing to decline the job, at no cost for the diagnosis, and refer the job to someone who might be a tiny gymnast. But, he also agreed to gain access through the vinyl siding and plywood sheathing, to which I agreed. Ivan methodically removed the siding and cut an access panel through the sheathing to access the waste pipe. The failed section was removed and replaced quickly and tested, with no leaks. Ivan had given me a quote for the job with the caveat that I would reassemble the removed wood and siding. He did quality work as I looked over his shoulder and explained everything he was doing. When his job was done, I had intact plumbing. And, after the agreed upon job, he went the extra mile and put everything back together, to include using his own parts. Please, give this business a chance to attack your plumbing business! They are locally owned and operated. Licensed, insured and a member of the BBB.

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

We contacted this plumber to clean out a clogged sewer line because of their yelp reviews…read more The Bradley representative told us that they would "pull out" whatever was clogging the sewer line. They didn't do it at all. The Bradley representativey never told us that they might not be able to pull out whatever was causing the clogged sewer line at all. We would never use this plumber ever again because they misrepresented what they would do. Update:After I made this review, the plumber went out again and ran a camera thru the sewer line and they sent me the video showing a tree root in the sewer line. His video and my snapshotphoto of his video clearly shows that the tree root blocks almost the entire sewer line. The plumber claims that he 'cleared' the sewer line but obviously that's not the case at all.

Quick response. We had a leak, person tried to help over the phone to remediate the problem until…read morethe plumber can arrive. Showed a lot of care. Their price was more reasonable then other vendors. I will use them again.

I had used this plumber, Sergio Trejo, for the past 14 years…read more I met him first when he worked for a large plumbing & home improvement company. Normally, I always had him come twice a year to check out my plumbing in every room of the house and also yearly, to drain my water heater. In 2017 he installed my bathroom sink. --- 2013 he installed my RO filter in the kitchen and new MOEN kitchen faucet . ---Just last year, 2022, He installed my new water heater. ---About six months ago, I had a drippy water pipe, I spoke to him on the phone and he squeezed me into his schedule, and had it fixed before days end. Sergio has been in the plumbing business over 30 years. He has moved on from being a plumber working for a large company. He now is the owner of "Flowmatic". If you ever need a plumber, who you can trust give him a call. Let him look at your problem and then fix it.

Manny from Flowmatic did a great job for us today! He kept in touch about his arrival, worked…read morecleanly & efficiently and made sure I knew what was going on tbrough tbe process. Im SO glad I called Flowmatic when we need a plumber.

Alex is incredibly knowledgeable and detected our leak immediately. He was able to talk me through…read moresome other recommendations as well for optimal pool maintenance and managing the stubborn bubbles in our return line. After wasting so much water and finally having a solution, I would trust Alex every single time. If we have a leak again (life of a pool owner!), we will be calling Alex first. Don't go with Leak Science. They have a fancy website but you really just need someone who has the experience and Alex is your guy. He responds quickly and knows pools in and out.

I didn't end up using their services, but the gentleman I spoke with her on the phone was very kind…read moreand patient with all my questions and gave me great referrals for the service I needed