I came in today to get my battery tested, Oscar greeted me right away and came out to help. Turns out my battery was dead/ long past due and he gave recommendations for a replacement, then came out and installed it for me! As I am new to town this was very helpful. I was in and out of there in 20 min or less. After a long day at work this was a very pleasant experience. Thank you Oscar! read more

The guy that looks all droopy looking he said his name is OSCAR in the marina autozone he wears a gray shirt he's a supervisor , he didn't grant the price that was listed so I asked for help to see witch ones would be cheaper and he said that's all we have and him, him self went down the aisle and checked at that's what the price was marking, witch I have no problem paying the full price witch was $22.99 but ended being $29.99 get your shelf's checked correctly and do your job right pal read more

AutoZone - This is the price $22.99 for this viscocity so how's it my fault they can't do there job - Auto Parts & Supplies Near Me - Marina, California

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Left my car for about 1.5 years while I lived overseas... my roommate started the engine frequently, but I didn't realize that non-use of wiper blades would create some icky damage to my windshield. On the first foggy day that I drove my car, the blades left clumps of plastic concrete on each side of my windshield. Also, one blade had shredded & waved around like a cheerleader's pompom. Thank goodness for AutoZone in Marina!! The cashier-tech chose the best wiper replacements & took the time to put them on my car. The process was quick, price was good, and I learned that AutoZone has many more perks than just auto supplies. Staff can help diagnose Check Engine Light problems, assist with battery replacement, advise on the best parts for our cars, & it's all done with excellent customer service + a good selection of products for decent prices. I've still got the ick on the windshield. Any suggestions? I forgot to ask at AutoZone because I was so excited about the new wiper blades. read more

Mr. Chris helped me today with my car and also gave me good advise. I would like to give him 7 stars instead of 5 as well as Oscar and Yesenia. thank you very much. read more

Came to get my car battery checked. Turns out I was way past my battery expectancy life so I bought a new one with Augies wonderful help. He helped me as well by installing it. Trying to get the battery protector back on was a mission but he managed to get it on. If I could give Augie a thousand stars I would. Thank you so much, exceptional customer service and very welcoming. He went beyond the extra mile! read more

I came in for a battery. As I walked into the store everyone was available to help. The store manager Andrew C helped me with the purchase and kindly installed my battery. He was super helpful and very knowledgeable. We had a nice chat about engines. I was very appreciative for all of his help. Thank you!!! read more

Bought a battery. Augustine installed and was extremely pleasant and knowledgeable. I learned so much with him explaining everything as he rang up and installed the battery. I highly recommend. Thank you! read more

Yea the supervisor named Oscar needs customer service skills, very rude don't seam he likes working there very bad experience with him

I came for a battery replacement for my 2017 Prius. Unfortunately they didn't have it. Prius 12v batteries are hard to come by, who knew? However the associate was kind enough to call multiple stores in the area until he was able to locate and secure one. Car problems are always a headache but the excellent customer service here made it a little less painful. Thanks Ramon! read more

I needed my battery charged.Andrew C helped me. Very good customer service and very attentive

Really lousy customer service here. Walked in and not one of the four employees looked at us or greeted us, they we're just standing around talking to each other. So we started to look around to find some oil gaskets and nobody would help us. We couldn't find the item so we went to the counter and asked for help. He walked over pointed it out and left that's it. Rude. We won't be back and will take our business to O'REILLY'S across the street where they have good customer service and appreciate your business. read more

AutoZone - Auto Parts & Supplies Near Me - Marina, California

This place is a godsend to our Marina community. The employees are very attentive and super knowledgeable. I have been in the shop 3-4 times; each time I was very satisfied with the service I received! read more

Tested battery, told me it was dead, recommended another, gave my old, bought their new, attempted to put battery in but left battery fuel hose cap on old battery and had to go back and get it before finishing my battery installation. (I feel like they should've told me or checked that I didn't leave it but other than that pleasant experience. read more

amazing customer service. i purchased windshield wipers here weeks ago and couldn't figure out how to install them. i popped in today and asked for help and David spent a good 30-40 minutes with me. he noticed one wiper was a bit long and exchanged it for the right size even though i couldn't find my receipt. so helpful! read more

Was on a driving trip when my battery died; Got a jump, barely made it to the Auto Zone, where David and The Crew solved my problems with a new battery and quick installation. Like 20 minutes quick. Super-friendly and helpful, they can't fix everything there, but if you go there, you'll be glad you did! read more

Terrible customer service. Went in and 2 guys working there gave me a glare. Didn't know why. Went in for a pick-up and the guy literally took forever to find it. Never coming back here. Rather just go to the O'Rielly across the street instead. read more

We came in to buy a new battery for our car. Chris helped us find the right battery and even installed it for us! He was super helpful and even tightened a couple of loose screws. Super grateful for all of his knowledge and help! Thank you!!! read more

Always knowledgeable, always helpful. I think they do a great job of helping customer get what they need and their prices are very fair. They can get almost anything they don't have in stock the same day! read more

I needed a new battery for my 1990 Mazda Miata. Chris was very helpful over the phone and then when I came in. He even brought it out to my car for me. Chris volunteered to put the battery in for me but I couldn't get my Miata to start so I drive over in my other car to pick up the battery. Very helpful and kind. Excellent service. Thank you, Chris. read more

Had my battery on my Infiniti die, so came in to replace it. Got a good price, but what's even better is Arunulfo came out to my car with me and replaced the battery himself. Didn't expect that and it was really appreciated. Terrific service and I'll certainly be back!!! read more

Really impressed with the customer service here! I felt I got the best deal on a car battery, and the gentleman helping me (I believe Chris H) even installed and removed my old battery. I'll be sure to come back if my car had any other issues. read more

Came in for some new windshield wipers, I was helped by Arnulfo up at the register who then proceeded to offer to replace my new wipers. So thoughtful. He went above and beyond his customer service duty's and it was very much appreciated! read more

Linda helped out my friend Michael with his headlight! She was amazing and friendly and laughed at my jokes. Thank you Linda!

I was on a weekend road trip from LA to check out the Winchester Mystery House, and on Saturday evening as it got dark I realized one of my car's headlights was out. Luckily this Autozone was down the street and open. Salvador was able to help me locate the correct bulb and even helped me by installing it. Super friendly staff and they really went above and beyond - still can't say enough how appreciative I am for the store being open and the staff! read more

I came here to get my new license plate replaced and I wasn't looking for any other tools. The woman who replaced my new license plates had a condescending tone of voice and made it seem like it was my fault for not having the tools when all I wanted was for it to be replaced and nothing else. This place needs to have better management and more technicians to do actual car work like this I'm never coming back to this auto zone again. If you work with Linda or Lina don't work with her she was the most rude person I ever interacted with her and it made me angry that she expected me to have all the tools. read more

Jose at Autozone is my hero! 500 mi away from home with a check engine light on and Jose could tell I needed advise. Not only did he troubleshoot the problem, he gave me tips on the issue and what to watch for next time. Jose went above and beyond the call of duty and as such has made me a lifetime Autozone customer. Jose, THANK YOU for your outstanding service, your positive attitude, and just being a great help!! AUTOZONE should be proud to call you an employee!!! read more

The professionalism of Mr Arnulfo should be commended. The rain stopped long enough for this gentleman to replace my wiper blades. Although it was cold and damp he was kind and helpful .I appreciate the help and the team at this store. Good customer service is hard to find...experience it here! read more

I have had great support in the past, but today.. was unacceptable. I placed an order for a broken back windshield wiper and walked into the store my happy go lucky self "hi.. i am excited to pick up my new windshield wiper but could use your help on how to attach this new windshield wiper" one guy laughed but the guy that pulled the order for me was RUDE. I told him the order, he then asked for payment for the wiper blade. I explained i already paid for it, he then demanded a receipt.. which took me back :( Sure i have the receipt on my phone i then went to show him and he refused to look at it and said "fine" He then handed me the blades and I continued to ask him for help on how I attache this new arm he replies " We are not allowed to help attach for customers" WHAT? Is this not the place to purchase and ask for help? I have never experienced this here before so I hope that management sees this comment and does some customer service training for I can go to any auto store but preferred to be local. read more

Always have what im looking although i would like to see there car cleaning products be updated more frequently there are some products that they dont have and i have to go down the stree to orilley to get what im looking for other than that staff is helpful as well read more

I arrived in Marina in August, 2015. Since then I've been purchasing auto parts and and items at Autozone in Marina. All I can say is that I have never been disappointed with the service I receive, especially from David. Wanting to change the spark plugs on my Honda Accord, I needed the correct size of Allen wrench. David opened a package and came out to the car with me trying different sizes until we found the correct size (7 mm). When changing the oil and filter on a friend's truck, I got the oil filter wrench we bought was too big; David exchanged it with no questions, suggesting a universal expanding oil filter wrench, which worked perfect. Also, when needing a part not in stock, they have in a day, or if ordered early enough, the same day. Over the years I have done a lot of business with auto parts stores, and I will say that this Autozone in Marina is at the top of my list in customer service. read more