The service was bad did not help there was hair in the cold sandwiches he did not let me in at 7:30 in the morning we need better service there for customers.he os there in the morning so watch out for him. read more

Sadly, another friendly, mom and pop business has gone by the wayside by way of new ownership here in Marina. I moved here 5 years ago and, until recently, commuted daily to Livermore and back. During the first 4 years, I gassed my car exclusively at Chevron; partly because of convenience and partly because of consumer loyalty to a friendly and courteous owner and staff. Over the course of 4 years, I estimate I averaged $250 per week on the purchase of gas and in-store items. That works out to about $52,000 during this period. Then, new owners came along...Things have changed! The day new owners took over, several items in the store immediately increased in price...substantially! Also, the number of staff was reduced during the busy times of day. Suddenly, the place would close, during the day, so the lone staff member could take a break or lunch. Despite the obvious cut in customer service, I still purchased gas but rarely purchased in-store items as I felt the lone female employee (I'll refer to her as Miss Personality) came off as rude and disinterested. Fortunately, I've recently gained local employment. While I don't pay nearly as much for gas now, I have continued to purchase gas at this Chevron location...until now! This morning, I was greeted with a flat tire as I was leaving for work. Since I didn't have the time to deal with it at the time, I took my wife's car for the day. After work, I removed the flat tire and replaced it with the temporary spare so that I could take the flat tire in for repair. Unfortunately, nothing could be done for the tire today and I would be stuck with driving on the temporary spare tomorrow. As I was driving home, I decided to see how the spare was holding up. I pulled into Chevron to check the tire and found it was low on air. Since I had already filled my tank, AT THIS CHEVRON, a couple days ago, I thought maybe they would extend me the courtesy of turning on the air for me. WRONG!!! As I entered the store, Miss Personality was doing something with the coffee maker. While her back was toward me, I was certain she heard me enter so I waited to be acknowledged. After a few moments, with no response from her, I politely said "excuse me". Miss Personality stopped what she was doing, audibly sighed and turned to face me with a very annoyed look on her face. "Hi, I was wondering if you would turn the air on for me". Miss Personality responded, "The air will come on when you put 6 quarters in the machine". "You won't turn it on for me?" Her response, "Buy something and I will turn on the air!" Surprised, I replied that I've spent many thousands of dollars at this station and you won't turn on the air for me? She rudely repeated, "Buy something and I'll turn on the air for you!" I'm more sad than angry. The small, hometown feeling that I noticed when I moved here is disappearing a little each day. In this case, it started when new ownership took over Chevron. Raising prices and cutting service is the sad reality of today's society. I hope Miss Personality realizes the future, potential revenue that she lost for the price of 6 quarters (which she didn't get). I doubt she cares. This particular Chevron used to be bustling with activity. I've noticed that, in the last year or so, it seems to be a ghost town by comparison. Maybe I'm not the only one who has noticed the difference. read more

I don't usually rate gas stations, but the drive-through car wash at this location is outstanding drive through carwash. It is a gentle wash that I am not scared to drive my new mini cooper through. Also, when you purchase a car wash the price per gallon for gas goes down. Also, sometimes there is a man outside the carwash who will enter your code for you and prewash your vehicle with a nice sudsy concoction of prewash soap. Of course this only comes with the most expensive wash, I think it is about $14.00, not bad! Only once I purchased a wash and it was closed, so, save your code!The gas station itself is always clean, well lit and reasonabley priced gas! Cheers and happy pumping. read more

University Chevron - Car wash! - Gas Stations Near Me - Marina, California

I never write 1 star reviews but the owner needs to do something about how his employees treat long time customers. I stopped and asked politely for the air to be turned on, Rude lady behind the register said we don't do that here you need to purchase gas I let her know about the California law a gas stations must provide free air and water she said you can talk to the manager if you don't like how things are, I asked for the manager she said I am the manager right now and that's what Im sticking with. I made a purchase just to get free air I wasn't able to fill all my tires up before the machine turned off, I went back to ask her to turn it on she said I have to make another purchase. Rude employees making their own rules. 10 year customer who will never return again read more

University Chevron - Making their own rules against CA Law - Gas Stations Near Me - Marina, California

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Used to be a decent business. They recently added Gas Station TV. Want to hear about fitness tips, the Kardashians, or vaccine news at extremely loud volume while you are pumping gas? Me neither. Today was my final visit to this place. read more

I'd give this car wash a minus 5 stars if I could. I purchased a super car wash 3 days ago. I went to use it only to see the car wash was closed for repairs the last 2 consecutive days. I pass by this car wash every day, I saw it was finally open today- I go to use the car wash. Immediately after going thru the wash I noticed about 6-8 small gouges, chips and scrapes from a curving motion on the hood of my car that were DEFINITELY not there before the wash. I have a 2014 black vehicle- I would have noticed multiple chips and scrapes on a black hood. When I showed this to the manager/owner he insisted all of the marks were there before the wash and that they are only visible now because the car is now clean. I keep my car free of dirt as much as I can, it rained here the last couple of days- my hood was free of dirt, I would have noticed chips and gouges if they were there prior. DO NOT USE THIS CAR WASH read more

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Went to pump gas today around 3:30pm here at this Chevron Reservation Rd Marina CA, the cashier woman was rude, does not know customer service and needs training on better assist customers. read more

Dont waste your money!!! I been going to this gas station for almost 5 yrs, but in the last 6 months they have been such a disappointment. The employees are friendly and that is what gets them a one star. However, the carwash has been worthless the last three times I have used it. First time I was told it was not drying correctly, but the employee lied that they were fixing it. I let it go. Second time, he lent me drying cloths (what is the point of going through the air dryers!!!?). This last time (last for me. I have given up on being patient), I showed him my car was dirty and did not dry at all. He gave me the same BS, "I will talk to my boss and fixe it". This is what he told me six months ago. I am done and taking my business some where else. There is no point in paying for a carwash when you are getting cheated and only getting a car rinse! I don't recommend going here unless your willing to take the risk and just waste your money. read more

This rating is based on the rude evening clerk I was treated rudley by him some time ago and stopped going in there in the evening. I made the mistake of returning again tonight and he did it again, I will never return in the evening again! I am a almost daily customer in the day time and the owner and employees are all very pleasant so I will continue to shop there in the early day. I give the business including the car wash a 5 star rating when this guy is not there. I think he starts around 2 pm I just continue driving when I see he is working. read more

Such terrible service. The staffs are very rude to the custumers. And the manager is even more unbelievable.

I'm such a people person and I'm realizing that my reviews for businesses are based so much on not just the final product but how the people treated me while I was giving them business. I come here all the time for my gas fill ups. I decided long ago to only use techron for my car to help add to its performance. The gas is great, but the people work here never smile. I can't give stars for anything else because I'm never one to buy a coffee or get a candy while filling up the car for gas. So...good company, never had any problems, but I'm thinking that the people here need to smile! :) read more

I would normally never write a review for a gas station, but this is the BEST place to get a car wash. I always get the $12.99 car wash! It's the most expensive, but they clean your tires, and scrub and spray your windows before you go inside the actual car wash. It's like a hand car wash + automatic, and your car gets SO clean. They also have a buy 5 get 1 free car wash stamp card, which is really nice. The free car wash is the $12.99 one too! When you go inside and pay for the car wash, let them know if you want to pump gas, because you get 20 cents off per gallon. You pay for everything at the counter, then pump gas, then head over to the car wash. I know that some people were confused about the process from reading their reviews, but it's pay, pump, then wash. read more

I went in because my tire pressure was low and didn't expect anyone to give me service but I'm guessing the owner and one of his coworkers both checked all my tires and adjusted them for me to the exact psi. I went ahead and got a car wash since they were so nice and man I was not let down I got the 12.99 special and before I went in they hand washed my tires and car then got another car wash in the automatic car wash. I also received a 20 cent discount on each gallon which is anazing read more

University Chevron - Gas Stations Near Me - Marina, California

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The bathrooms are actually clean, the pumps actually work, and the attendant was friendly. Made a quick trip for some petrol all the better. read more

University Chevron - Gas Stations Near Me - Marina, California

I am not reviewing this station for gas or a car wash. I am reviewing it for customer service and common courtesy (or serious lack thereof). Bad experience #1: Called to ask the price of Virginia Tobacco Juul e-cigarette cartridges. Was told by the male owner that they will not give prices over the phone. I explained it was merchandise not gas? No matter, if I want a price walk my butt in the door by golly. Bad experience #2: Go into store, ask for Virginia Tobacco Juul refills. Sorry we are out. Ok, getting more? Yes! On Wednesday. Okey-dokey, thanks! Bad experience #3-5: Hi, it's Wednesday! I'm here for my refills. Not in this week. Ok, I'll check back next week. Refills? - No. And the following week - still no. But this time a very nice, well spoken young lady listens to my tale of woe and PROMISES she will put the order in herself, please check back on Wednesday. Ok, I'm stupid - I'll bite, I believe her. (In case you are keeping track, or loosing track - it's now 4 weeks into the story) Bad experience #6: (stay with me! there's only one more!) It's Wednesday! I was promised my refills would be here today. No? Hmm... may I please have a contact number for the owner? No. But I can leave my number and a message. I do. I explain that I am looking for Virginia Tobacco Juul Refills, that I've been promised they'd be in blah, blah, blah. I get a call back from the female owner, whom I can just barely understand and who leaves a very snarky message for me stating that Chevron doesn't carry Virginia Slims and the only cigarettes they do carry are in the racks. mmm ok, thanks for the info. not what I asked but good to know I guess. FINAL VISIT: Happened to be driving by, saw the young lady that promised the order, stupidly thought I might have a shot this time. LOL (I swear I do have some common sense, just didn't use it in this case!) No, they still don't have any. She is extremely apologetic. But then, (somehow I still can't believe this!) - she had the nerve to ask me to bring in a box with a UPC to make their ordering easier!!! W-H-A-T????? After half a dozen trips to their store, without being able to buy what I came for, and now I'm supposed to make your job easier? I'll Just say no. The good news (for me) is that I convinced another retailer in town to carry Juul refills and they are actually cheaper than Chevron. My experience also cost them a few regular gas customers, my sister & her family and best friend & her family won't get gas there any longer just based on how I was treated. 2018 - Customer Service still matters. read more

I bought gas and a lottery ticket in the late afternoon on Friday. I went in and was the only customer I handed the clerks a winning ticket and cash to get two more tickets. He took all then told me to go to the other window I asked why and he pointed I asked again and he said curtly to get your change. I said why not here and he point3d to the other window, I gave up in exasperation and went to the other window where he handed my my change. Needless to say I left and will never return. This is the third time I have encountered this terrible employee and the last time. Management needs to teach him. About customer service read more

Annoyed that I had to go inside to get a receipt and then the cashier told me it would take a few minutes as he was in the middle of doing something with the cash register. I drive for work, this takes time. I don't have time to stand around waiting for a receipt. I need to get in, get gas, and get out. Also, their card swiper program outside had me put my card in 3 times. Time waster. read more

Hey have the best car wash. Make sure you pay before you drive through. The dude scrubs the car before you drive through. This is new to me and helps make he car much nicer. Also, has is 30 cents cheaper of you get a wash. read more

I only get my gas at Chevron because it is way better than other gas stations. I also like the pump machines compared to other ones. I gave it four stars because it is closed around midnight where credit cards are not accepted and the pumps are locked which I find very inconvenient for me since I get off work midnight and wanted to get gas before I go home. read more

By far the BEST car wash for price & convenience, and you get a discount for buying car wash for gas ..... Nice for the bank account

Worst experience ever. I went in and paid for a car wash and then tried to pump gas, but I didn't receive the discounted price as it was advertised, because they said "they are two separate transactions". Nowhere did it say they were two separate transactions. I then talked to the owner and told her that during the car wash my car's antenna broke (which I guess was my fault, but they had no consideration at all) and which I now have to pay for. So, after paying for gas, a car wash, and now an antenna, the owner only tried to give me $1.50. Which I return to her, because she didn't even give me my gas discount money, plus she tried to tell me that she was making a $1.50 exception? What is that. So, she can keep her $1.50, and loose a customer. Never will I go back to this gas station in my life! read more

I frequent Chevron locations often, almost daily. Where I religiously purchase gas, car washes, and most often hot beverages. I use the buy 5 get 1 free stamp cards every time I get a drink. When I went to one in marina where I was planning on getting my free sixth drink. I was told I need a card from that specific store to receive my free drink. Is that not the point?? That the promotion can be used at ANY Chevron location ( which cards are identical) otherwise, why have the cards, why stamp them? Isn't the purpose to show you've been to a Chevron location. You mean to tell me if you're a truck driver driving from state to state, in order to participate in this promotion I must return to the very same location I began to participate. Otherwise the entire exercise is null in void??? read more