This station is in bad need of a makeover. It's an embarrassment. I've advised all the members of my family to only use this station in the daylight hours and only if there is no alternative for gasoline available. The Valero on Del Monte in Marina was recently renovated and the pumps and lot are new and clean. The windshield squeegees have not been stolen yet and most of the time they have paper towels in the rack. read more

Valero - How Does It Get This Bad? - Gas Stations Near Me - Marina, California

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Every time you go to this station the pumps do not work. You almost have to use two or three pumps to fill up your car because they click off after a couple dollars if that. I wouldn't use them it's a big inconvenience. Plus debit doesn't work on the pump you have to go inside. read more

I frequent here enough that I decided to write a good review. I never had a problem with the people who work here, they are fairly friendly. I get good service from the owner, Jose and the lady who works the counter. I usually spend a lot on their candies and sodas to avoid the hassle at the grocery store since the whole pandemic hit-its been a literal life saver. Its interesting that its a Inn and gas station-odd, but that doesn't bother me. I never notice the Inn travelers interfering with traffic. I live in the neighborhood and know they got their ATM stolen before, sad that the area has its bad apples somewhere. Overall I like the selection of products and workers. A note on the area: it is good overall, but having had lived here a couple years I have noticed minor rift raft compared to Carmel/Pacific Grove. I lock my cars now when leaving the vehicle, but that is a good habit to practice EVERYWHERE. Ive had my car stolen from in PG too, its everywhere! Maybe I get good treatment since I spend loads here, but yeah no issues so far. In and out usually in consistently under 5 minutes even with a line, 5 stars. As for the selection of products they have some items I don't come across everywhere. The owner is thoughtful enough to sell trending things, including sanitizer and masks. Prices are fair for the area. Someone from San Francisco may think the prices cheap, someone from more inland or out of county may think them expensive. For a gas station or any C-store in the area prices are fair. Moving on... By the way, I see a comment about some change issue. There has been a change shortage! I don't break large bills into change here, but in the reverse fashion I sometimes go in with a bag of change to buy products. It may upset someone in line behind me, but the owner has had no problem counting it out for my purchase, so I left him a tip in the form of excess change a couple times. There is no valet parking and I don't think they will pump your gas (unless you are a big tipper *joking, kind of*) I am guessing.... Boo-hoo! Its a gas station. Have you seen the gas stations in Salinas? Have you been to the non-chain store gas stations (some of which are also burrito/taco shops.... I'm not joking) in the area or the Pilot Truck stop in Salinas? The products, service and such are way ahead of some of the other gas stations in the county I think. Having had worked in grocery I know customers can be demanding and the people who work here are probably not making over $20 a hour besides the owner. I appreciate their help. Pros: FAST, friendly and good selection of goods. Many pumps to choose from. Cons: Maybe the area and having to check the expiration date on the mini donuts before buying. Could use some updating to the exterior. I would love to see inside of the store used for stock storage turned into more space for buying stuff. Occasional pump at the end not working-usually the credit card reader. read more

this was my go-to gas station for years since i have lived in this community. today was the last time i entered the establishment. upon entering i was greeted rudely. i asked if i could simply get change for my bill and he proceeds to walk away while talking under his breath. confused, i stood at the register waiting to be helped. he came back and said "i told you, you have to buy something. just get out." i replied by asking for his manager since i was in utter shock of what he had just requested of me. he replies with "i am the manager stupid. now get the hell outta here." before he was even able to finish his sentence he charged me. i promptly stood my ground and continued to ask for his manger. he quickly made a 180 degree turn and walked away while laughing maniacally. all i wanted today was to get change for my sickly mother, and fill up my gas tank. instead, i almost got into a scuffle and had my sickly mother wait in excruciating pain for her meds. as of today - october 25, 2019. this will be the last time i enter this establishment, thanks to the new manager "Jose". read more

So - as excited as I am for a Diesel station in Marina, the last three trips there have been plagued with problems. There pumps on the diesel side are running slow and they are having a hard time figuring it out. read more

Is it humanly possible to receive bad customer service at a gas station? On Tuesday September 17, 2019, I stopped by Valero on 3044 Del Monte Blvd. Marina CA 93933 to get gas before heading into work. When I entered the store, there was nobody in the lobby. I stood around for a few minutes and called out Hello. Two minutes later a guy walks inside wearing no uniform. I asked him if he knew if anyone was working there. This man proceeded to yell at me, "I was waiting for you, but you just sat in your car." There was nobody else at the gas station, it was early in the morning. I was highly offended that the store clerk would yell at me for sitting in my own car when the station was empty. I only sat in my seat for 2 minutes on the phone with my wife asking her what she packed in my lunch that day, and not to except me home later because I was going to work a 16 hour shift. Again, I was the only one at the pump. Who yells at people for that? Never gas up at Valero, unless you're into being treated like a door mat. read more

Terrible I go in to buy a drink n the cashier just has me standing there for 3 min someone walks in to get air n He obliges n turns on the air n puts his head back down like he didn't see me, how u not see me n I'm less than 2 yards away, I even left my drink there n walked out right in front of him, if u dnt want to serve customers then close down Terrible gas station last time I go there read more