they have literally been ignoring my calls because I return a auto part. Childish to say the least…read moreand I will be reporting you guys to the business bureau

I've been coming here for the past 24 years and they've never failed me. I see some complaints on…read morehere about people whining about the wrong part and fighting over the phone which is ridiculous. Just bring your part back and return it if you have an issue why would you complain over the phone? These guys have never done me wrong and if I got a bad part (which honestly I don't think I ever did except once because I always made sure to give the right information) I would go back and exchange it like a customer. There is no need to call on the phone and cry about it and create drama. Just go back and swap it or get a return. Hands down good prices, and able to get parts other places don't even have. Just know what you need and they'll let you know if they got it.

Thank you, Manny, for your fantastic service and for going above and beyond to help me select the…read moreperfect tires for my car! Your knowledge, patience, and willingness to answer all my questions made the entire experience so easy and enjoyable. Your kindness, professionalism, and customer service are truly top-notch. It's not every day you come across someone who genuinely takes pride in helping their customers and making sure they feel confident in their purchase. I truly appreciate the time and care you put into helping me. I couldn't be happier with my experience and will definitely recommend you to my family and friends. Thank you again, Manny, for such exceptional service!

I called this place and they got me in right away Louie was so helpful and informative, and gave me…read morea great deal! I paid under $600 for all four tires, including labor and all! They had a cool little area. Wait for your car that had very comfortable seats, tables, super awesome vibe! This will definitely be my new go to tire place

really great spot, the people there are so nice and I was able to get a pair of windshield wipers…read more they guy that helped me get them was so cool especially since I didn't know which kind of wipers I needed, he was so helpful!! Honestly I will come back again!

I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Amazing family own auto parts shop great price recommend for all your parts needs great…read morecommunication

The owner is really helpful. I came in looking for some parts and the owner took the time to show…read moreme some things to help me. He's very knowledgeable and generous with information on car parts I wasn't 100% sure about. I'll definitely be back! Thank you :-)

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Typical auto zone but the workers here have always been nice. I drive an EV so I mostly just show…read moreup to buy washer fluid but every time I do service is quick and pleasant.

Jose !! Thank you for your expertise and assistance, kind sir of the zone ! Many many blessings to…read moreyou and your family ! I'll be back to have that service done. Thank you. See you soon !

They always have what I need for my 2007 Chevy truck. Will call is very responsive and good…read morecustomer service.

Counter person knows his parts. I always check here first for oem or OEM quality parts at a…read morereasonable pric

Came to O'Reilly Auto Parts in Long Beach for the first time to get a free battery health test. My…read morewife and I came soon after it opened at 7:30 am Sunday, so there was no wait. The store was fully staffed with three attendants, and Anthony helped us throughout. He brought out the portable battery tester, confirmed that our OEM Honda battery was not holding charge. A replacement battery is not one of those things that can wait, so asked him to replace it, which is what he did using his own tools and cart. I'm sure I could have gotten a better price (and probably better battery) if I shopped around, but just wanted to get it resolved, after coming back from a long trip and having my car not start (they should make the Lithium-Ion portable battery jumpers be mandatory for all cars...that unit has saved us a bunch). Got the 4-year limited warranty battery for $264.99, with the additional $22 core charge being waived because of the exchange.

Laura helped me get the right parts I needed when everywhere else kept giving me the wrong partsread more

Always have the parts I need and the employees are so helpful and friendly!…read more I have shopped at this place for a few years now. Each time I come in the staff has been friendly and helpful. They go above and beyond to help. They also have the parts I need at a reasonable price. I'm so happy their here in the neighborhood. It has been helpful having them around.

This is a place is so unorganized. My husband has an auto shop down the street and every single…read moretime I come inside I have an issue. This time Jose gave me the run around with the scanner. Telling me someone else had it then he didn't know where it was. But a few days ago they had two. When I asked he said they only had one. But when the manager came all of a sudden they had two. Look if people are here it's because they need your customer service and more than likely they are having issues with their transportation. If that's something you are not able to provide. Find another career Jose seriously.

Recently I discovered that I had a minor issue starting my car and I made an educated guess that…read morethe issue was car battery since it had been a couple of years since the last swap. I didn't want to go to AutoZone or O'Reilly Auto Parts because there's no guarantee that one of the employees will assist customers with installing a battery, so I did a little more searching on Yelp and decided to drive to Long Beach to one of Continental Battery Systems locations. I didn't make any reservation and simply walked in 30 minutes before the 5 PM closing time and was able to park immediately. One of the staff members was able to test my battery and confirmed that it was bad. They offered new ($200+ for an L2/H5/47CP Automotive Battery) or used ($60+) batteries and I decided to get a brand-new one. The new battery has a 3-year warranty and the used battery has a shorter warranty (just a few months). There was a $15 service fee + sales tax so the grand total was approximately $250. The staff was able to complete the installation quickly and I left the shop in 15 minutes. Overall friendly staff and efficient service. Now I know where to go if I ever need a battery replacement - save me time trying to figure it out myself as the shop has all the tools and experienced staff members to make battery installation easy.

I realize you can get a car battery installed just about anywhere, but this is the second battery…read morethat I bought from Continental Battery Systems of Long Beach. The first one lasted well over four years but it was starting to feel just a little weak so rather than risk having a dead battery and having to call the auto club, I drove back over to their conveniently located shop and I was in and out with a new battery in 15 minutes. The staff was very friendly and actually down sold me from a more expensive battery saying the power draw on my car wouldn't warrant it. In short, both of my experiences with this place have been great.