Mariana was really helpful and the my car battery working in no time. Would recommend every time

Came in for my to get a battery cause mine done. They tried arguing with me that my battery was fine just cause the battery reader said so. I drive my car everyday I know it's ins and outs. I'm telling them I understand what the reader is saying but the battery is shit. They try telling me it's the alternator etc. of course I insist it's nothing other than the battery. I place the battery back in my car and they place the reader on it again and low and behold it reads "bad battery" I could be wrong but I think it took all this simply cause they didn't want to honor the warranty, but hey who am I to say. In the end everything was taken care of the way it should've been handled in the first place. Also they should probably get some better or updated equipment read more

Excellent experience with Darryl(sp) who immediately after helping a customer stepped out from behind the counter and pursued offering assistance today. Super clean store with great atmosphere. I spend a lot of time turning wrenches and while today's visit was a simple annual wiper replacement for the wife's ride, I was impressed by the quality of service and attitude. read more

AutoZone - Auto Parts & Supplies Near Me - La Verne, California

This is my local car supply store. They are always very helpful. I would recommend this store.

Only negative they would not give me a discount Very helpful Friendly staff Found what I. Needed read more

This place is hidden! It's on the opposite corner of the Bank of America. I had to come here because my car battery was dead. They helped me get a jump on it so I can be on my way home. They're kind people here and you can tell they're there to help you and your car needs. read more

I came in for a battery, Frank was super nice and he helped me install it as well. Super fast and easy going experience. Highly recommend coming here. read more

As a girly pop scared of car stuff, big thank you to Christopher Couper for helping me out. I came in when my check engine light was on. He easily found that the battery was sicky poo--basically I needed a new one. It was so easy to buy the battery right there and have him install it. Really appreciate it!! Was super fast and never made me feel dumb/uncomfortable. Will come back again to Christopher if anything else comes up! read more

I was very fortunate to have been helped by Frank A. He was very professional and proficient. He was friendly and understood my situation regarding the battery and oil I purchased. He did a great job. I highly recommend him. read more

Always good to live nearby an auto zone! They will help look up or confirm items that will fit your car like cabin air filters or car shades. They will help install windshield wipers if you buy it from them. Prices are always affordable. Always check with them first before buying somewhere else. Thanks for many years of great customer service! read more

Heather helped me select the perfect windshield wipers I needed and installed them super efficiently. She was great!

Now a days , people hate their jobs. It started off that way but having someone help me and put a new battery on for me was way awesome. I know they are not allowed to accept tips but he deserved it. Im sure it made his day. Not showing a picture because I dont want him to get in trouble. read more

I have never been to this AutoZone in la verine the manager was nasty and rude probably haveing.a bad day I didn't get her name but she looks Mexican and has blonde hair this is going to be my first and last I would ever go here !!. She needs to get herself together and don't take it out on customers. read more

I can't say thank you enough I came to get my battery tested and it was donzo -_- so I bought a new one and Christopher changed it even though it was difficult and cold outside. I'm so grateful for his great customer service! read more

AutoZone - Changing my battery in the cold!!! Thank you:) - Auto Parts & Supplies Near Me - La Verne, California

Jonathan was a great help in changing out my battery! Very personable and good service!

Jonathan H was amazing! He helped me test and change out my battery. He was friendly and knew what he was talking about. Thank you Jonathan!

Good customer service parts are good and reliable. Love the zone. Friendly environment

Frank is a life saver! I was having issues with a headlight & blinker bulbs. He helped me find the correct ones & even installed them for me. Shout out to Frank for his attentiveness & all of the helpful information. 10/10 customer service! read more

As I searched for dielectric silicone I was offered help finding what I was looking for. Before the youngster had the opportunity to type it in he was pulled from the counter to be scolded for no less than fifteen minutes, along with the only other visible staff member, for spending too much time and giving too much attention to the previous customer groups needs. I've been in before, good group of youngsters. Management staff is not effectively equipped to manage the staff or the client. When given the opportunity to lead young men, do so. Be the standard, the mark, not the distributor of word salad. Bad form. read more

Fortunate to have this place nearby. If they don't have it, they can get it shipped. They've always been helpful. Recently switched out some transmission oil and the STP oil was in stock. P.S. They tend to have cool Hot Wheels toys. I mean, if you have an appreciation for those types of things. read more

Had a great experience at Auto Zone! Jesus went above and beyond to help me install my windshield wipers quickly and efficiently. He was knowledgeable and friendly. read more

Car battery return- Jesus and Marianna at the La Verne Ca store went above and beyond to rectify a battery exchange computer glitch. They put forth a lot of effort to search out the right answer and made 2 customers, my son and I, very happy. Great customer service, and why I buy all my auto parts there. read more

Came here for new windshield wipers, and the guy install them for me for free. I love when service is so friendly! read more

AutoZone - Store front - Auto Parts & Supplies Near Me - La Verne, California

Not sure why, but AutoZone seems to have a toxic workplace environment culture. The manager at this autozone (a woman with bleached blonde hair) was so rude to her employees that it made me uncomfortable. I felt bad for the young man who worked for her... He was clearly new and she was embarrassing him in front of customers for not knowing how to process an exchange. The manager upland store on baseline is worse... mocking employees kills business on so many levels. Crazy that upper management lets this go unchecked. Incompetent... go to Napa in Rancho if you can. I've been treated with respect there on multiple occasions. read more

I'm recovering from hip surgery and Heather offered to install my wiper blades. She was so kind and respectful and what would have been a burden for me was a snap for her. AutoZone is lucky to have her and know I plan on bringing my business here!!! read more

i was in urgent need of a new battery in my car and johnathon was the man to come to the rescue! he installed my battery with ease and at the same time: friendly, informative and quick to help whoever needed it. read more

Great service at this location! I was assisted by Frank. I went in to buy new a new battery since mine had died. Frank was generous enough to assist and he installed my battery. He also checked and made sure the alternator was in good condition. Thank you Frank! read more

I came to this location for a new battery and was offered to switch it out thankfully I had two young gentleman trying to help me switch out my battery even with all the corrosion around it doing everything they can when they're second store manager named Mariana came to yell at them for taking to long on my car she said and I quote "I'm only giving you 5 minutes" when trying to help me they went back inside and she was scolding them inside the building not once did she come outside to apologize for the inconvenience or explain why she was VERY unprofessional towards me and her employees she definitely put the vocab in CUNT. read more

Heather was so helpful and super sweet! She helped us put on the back windshield wiper because we had no idea how. Thanks Heather!!

My car was having battery problems, so I bought a new battery but then it continued to die. I went to this Autozone and it turned out the new one had been installed incorrectly! Abby with the pretty red hair helped me out, and she really knew her stuff! She walked me through what she was doing as she fixed it and answered my questions. She was funny and nice and efficient. Not to mention, she did it all in the 104 degree sun! If you go to this location, I recommend receiving help from Abby! :) read more

AutoZone - The outside of the location (and my open car door haha). - Auto Parts & Supplies Near Me - La Verne, California

Big Thank You to Chris for changing my battery today. He is so friendly and professional! I will be coming here for all my future automotive needs. read more

Had some issues starting my vehicle, so took it to the local Autozone for a complimentary checkup of the charging system (Battery, Starter, Alternator.) Jesus C. was working the front & he provided amazing customer service. Found out my battery was bad & assisted me in putting a new one in! Afterwards, we retested & everything passed w/ flying colors! Some one should give this man a raise! read more

Heather was wonderfully helpful! Stopped in for a quick stop before a road trip and she helped make sure we were completely set!

Yes, you'll find what you need at this auto parts store and the employees are very helpful

Lance is awesome! He went above and beyond when I went in to buy coolant because my car was overheating. Not only did he go through the issue my car was having with me but he went out and inspected it and helped us figure out what was going on. Thanks so much Lance! This guy deserves a medal. read more

Manager failed to show up to open. Clerk was on time but the manager was MIA. Clerk called assistant manager who is supposed to be on her was. Unacceptable the manager just doesn't show or even call the employees. read more

Louis was very kind and helpful which made for a pleasant experience when I went in to purchase transmission fluid and bulbs for my 2012 Escape. read more

came here for some headlights for my car. I asked for assistance and they directed me to an aisle. Said a bunch of things that I did not understand. I stood in that aisle for a good 5 minutes confused and then had to ask them to physically walk over to show me which one I am purchasing. While the staff were friendly, I felt rushed. In the end, when I got home and tried to fix my headlights - the ones they gave me wasn't even the right lights I needed! read more

BIG thank you to Andrew W. who helped me find and place a light bulb for my headlights. He was super professional and resourceful--big help for me, as I know nothing about car parts or repairs. read more

Whenever I come here the customer service is good. Today Garrett (not sure if I spelled it wrong) replaced my windshield wiper really quickly. So far the people I have asked for help here are usually very willing to answer my questions and help me with my car if I can't seem to figure out how to do things after I make a purchase. I don't usually have to wait long either. The customer service is why I keep coming back. read more