My Name is Darlene A. 4/22/2026 I drove up to Jiffy Lube in Pomona,CA on Gary . I saw Taylor and I knew I would get a great service. When I come to Jiffy Lube here I always have great service . Today , I was sharing with Taylor that I was driving to AZ and if she can check everything And she did really friendly and Professional as usual. She put me at ease , regarding my car. I work customer service and it's the end of the day ,and my customer service was great ! When I come back My daughter will bring her car here. Wonderful staff !!!! Thank you Darlene A. read more

Johnny and Cesar are the best in the business! Honest, knowledgeable, fast and professional! Cheers to you gentlemen! read more

This is hands down the best Jiffy Lube I've ever been to! They are so nice, helpful, they explain everything very well and don't try to sell you things you don't need. And Johnny is the most helpful guy - he will totally go out of his way to make sure you're taken care of. I will always come to only this location. Thank you to the rest of the staff too - you guys are all AWESOME!!! read more

Got a full service oil change. Johnny was great and service was fast and great. Got a great deal on it all. Definitely will be back.

Went yesterday and they were busy busy busy. I can see why. With all the business they were still efficient and friendly and professional and the staff worked well together and had a good time doing it. It made my experience so stress free. Being a woman and not car educated sometimes it's intimidating to get the car serviced. My boyfriend came along to help me but I would feel comfortable coming alone next time. I would like the manager and staff to be recognized for their hard work. Definitely 10/10 and we came from 3 cities over because they have a great reputation. Thank you staff! read more

This place is terrible. I wouldn't recommend this place for even your beater. In my experience, they are just sleezy salesmen with no common courtesy for customers. If you're going to skip doing your oil change yourself and save money, you're better off going to the right Valvoline places in your area; although, even that might be questionable. This location is no good. read more

I took my car in for oil change but felt there was more wrong with my car. Johnny the team supervisor hooked me up. he checked everything for me and with the information he saved my transmission and me allot of money. thank you to the team Johnny, Jared, Jordi. it's nice to have a team that cares about people. read more

If you're not visiting the Jiffy Lube on Garey Ave in Pomona for all of your car's needs, why are you making life harder than it needs to be?? The staff are friendly, fun, and 100% helpful. They've been my go to for oil changes etc for nearly a decade and I consider myself lucky to have found them! read more

I came in due to a weird smell on my car and found a plastic piece that had attached itself to my exhaust pipe. They scraped it off beautifully and also found some issues with my oil which they were able to fix quickly. Taylor was so gracious and Jared, Nick, and Johnny also helped me beautifully! Great experience. They did a great job with the service! read more

Was looking for a new spot to help get my oil change on our car. Was happy we stopped here. Johnny was friendly, helpful, and gave us options for a few things needed. I was happy that he didn't pressure us to get it all done because he knew the cost, but because he was friendly we went ahead and said let's just do the brakes too Glad we came here and I would come again. read more

Taylors service was amazing. Thank you. I'm am very satisfied with the service at jiffy lube Pomona. I would recommend their service to any of my friends or family. read more

I like to come to jiffy lube cause it's fast even it's over price. They messed up on my gasket once and fix it for free. This time they forgot to bolt up bottom piece when they changed the oil of my car and it was dragging. If you have extra time to come back and have them fix their errors then this is the spot for you. read more

Jiffy Lube - Oil change cover - Auto Repair Near Me - Pomona, California

S/o to Johnny and his crew. Fast. Efficient. Gets shit done. Been coming here for about 3 years now and everytime I come the customer service gets better. Johnny knows what he's talkin bout! read more

I decided to get my oil change, since my son was to busy to change it. Glad I decided to come here. I was great with a warm smile from Johnny. He was awesome the way he handle everything. So professional, explained everything. Staff all attentive and fast service. I will most definitely be coming back. Your staff here is amazing. I will definitely recommend this spot. read more

Professional staff Tel you what to do in the next service and it's quick service This is my oil change store more than a decade now read more

These guys are always fast and go the extra mile to make sure I'm taken care of when I come in.

This location was fantastic! My fiancé needed an urgent oil change and they took him in right away. The service was fast too. We only waited 10/15 minutes! Juan, Nicolas and Edwin were all very friendly, helpful and worked quickly. On top of it, we were able to use a coupon even though it just expired yesterday, they honored it since it was still on the JiffyLube website. That was really nice of them to do! They didn't have to do that but they did. Juan even opened my door for me and showed my fiancé that the oil change was done correctly! This is the friendliest JiffyLube we've ever been to. Thank you so much. read more

Johnny embodies what Jiffy Lube is all about. Making sure that the customers keep their cars on the road. I always feel taken care of when I stop at this Pomona Shop. read more

I love coming here for my basic maintenance. Super awesome people! Taylor and Jonathan are amazing :)

Thanks Johnny and team for all of your help and advice. Your willingness to help me figure out what was going on with my car and treat me like a personal friend not just dollar bills is the reason I will be coming back for any future car repair needs. read more

Great customer service, Everyone is polite and friendly. They definitely know how to take care of their customers.

Awesome Service from this team! Very respectful and always giving me knowledge on my car for future maintenance. Thanks guys, you are all the best! Merry Christmas and Happy New Years. read more

Jiffy Lube - Waiting Area. - Auto Repair Near Me - Pomona, California

This was my second time coming in for an oil change. Efficient team and main man Johnny is a great guy! Not expensive either. Definitely will be coming back. read more

Went here during my lunch break and they were very busy. However Johnny was so patient and updated me and let me know any other issues with my car while they were doing my oil change. It took long given the amount of customers that came before me, but it wasn't that long of a wait. Johnny's customer service even with the hustle and bustle was great! Highly recommend getting your oil chains while Johnny is working :) I've been here twice now and haven't had any issues! read more

Start to finish was a great experience. He let me know he was a little behind when I arrived, but I got in and out of there and a perfectly acceptable amount of time. He even took the liberty of vacuuming the front seat of my car for me putting air in my tires and checking my brakes. Didn't try and upsell me on anything just let me know what was going on. Great guy great team. read more

That annoying beep letting me know my Maintenace is past due was driving me nuts. I tired to hold it off till the weekend but in fear of ruining my car, I aped drove after work and got there 15 minutes before closing. They could have easily turned me away but were kind enough to help. I was out of there in no time. Proving was upfront and I didn't feel taken advantage of at all read more

My wife took the car to this Jiffy Lube where she was sold the Signature Service Blend. We had a $15 coupon and the total was $80.08 after tac. The receipt says the battery was verified as Good Battery. 2 days later the car wouldn't start for my wife and she called AAA. The guy said the battery cable was so loose it was obviously the problem. So was this a complete oversight when the battery was checked or were the cables loosened? My wife said the salesman at Jiffy Lube was pushy, insisting on changing out lightly used air filters. Why should I pay $41.50 for bad labor? I could easily do this work myself and save the inconvenience of having my wife get stuck in a parking lot due to negligence. read more

Serious Issue After Oil Change on July 22 I brought my GMC truck in for an oil change on Tuesday, July 22. Right after that, I started noticing problems with the truck stalling and having trouble shifting gears. This morning, it completely broke down on my way to work. I ended up missing work because of it. I had a mobile mechanic take a look, and he was shocked to find engine oil inside the transmission. He couldn't believe it and said it's likely something went wrong during the oil change. I'm really frustrated and concerned. If engine oil was put into the transmission by mistake, that could cause serious damage to both the engine and transmission. This seems like a clear case of negligence. I'd like to know how you plan to fix this and cover any damage that was caused. I'm also out a day of work because of this, which I think should be considered too. Please get back to me as soon as possible so we can figure out a resolution. read more

Jiffy Lube - Oil drained from my transmission - Auto Repair Near Me - Pomona, California

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This crew rocks! My car got an oil top-off in 54 minutes flat. That might not be impressive but there were 7 cars ahead of me when I dropped in. This team hustles and they do great work. I was greeted kindly, and literally walked to my car, had the door opened for me and closed behind me like a 5-Star resort. Love these guys and gals! read more

I just wanted to thank Johnny and the staff at Jiffy Lube today. I brought my car in for a major service and knew what the wait time was going to be like. Everyone I interacted with was polite and very kind. As I was leaving, Johnny noticed an issue with my brakes. He told me they could handle the service and would take of it. I appreciated his constant updates throughout the service to make sure I always knew what was going on with my car. This was my first time at this site and I am very happy with my experience! read more

I arrived around 5:15 pm on a Friday with a low oil light. They already had a line. Even though they were busy, and it was almost closing time, the staff was kind and thorough. David did a great job, and even found a missing item hidden somewhere it shouldn't have been. read more

I am quite upset regarding the funded job done by a jiffy business. After an oil change the vehicle was poorly reassembled and as a result ther is a Hugh oil spill in my driveway and I believe the responsibility party needs to clean it up. I have used your services before and have had excellent results and that is why Ivan appalled at this work. I need to know your plan to handle this problem asap. Thank you Cynthia 95121209312. read more

Jiffy Lube - Oil leak after completion of Jiffy job - Auto Repair Near Me - Pomona, California

I'm always impressed when I come here. The people are friendly, service is great, it's timely, they're thorough and transparent. What more could you want? read more

Johnny helped us out of a bind when our car's oil leaked completely out! He was very informative and explained the situation in detail. He saved our family trip! Thank you so much!!! read more

Johnny provided great and thorough, customer service, from my initial phone call, to completion of service! The whole team was very helpful. I am a customer for life, because they were honest, and didn't pressure me to post for other services. read more

First and last time I ever go to a Jiffy Lube. Bought my mom a new car a few months back and we took a trip to LA. Wanted to get the first oil change In before we came back up to NorCal. I saw the ratings were decent here so we gave it a shot. Provider said we had to wait in the lobby, which I thought the whole point of a drive through you can sit in your car , at least where my normal spot I go to I can. Also who ever took the oil filter off from below the car didn't put the cover back on right or at all, heard the car making a noise after we left and the cover was just being dragged and it scared my mom. Also they didn't reset the maintenance light. I get it's little things but for $129 I would think that my car would be taken care of and I'd have no worries leaving. Now when the car cools off from our trip ima have to check to see what else was "done/not done" read more

Service is always fast here. The staff is always really nice and polite. Satisfied with their service. read more

Jiffy Lube - Service - Auto Repair Near Me - Pomona, California

I was really impressed with the crew. They were polite and attentive to their cleanup when the job was completed. They all went out of their way to greet you or wish you well when you left. The prices were more than reasonable compared to other places I've been to (where the employees don't even acknowledge you). I've never had a complaint about their work. My only complaint is how they line you up when they're busy. read more

I just got my oil change and Johnny is the man! Very professional event through a rush!

This location will overcharge you for a lift car inspection. They charge I think she said $76 or $79 somewhere around there. I called spoke to Johnny other different Jiffy Lube locations and they are mostly charged $47.05 I've had car inspections before and it's a little poop piece of cake work that they do for them to overcharge that much. It's not cool and it's not OK. You guys should be reasonable to customer so you can keep consistent Client to come in the second somebody see 70 something dollars to pay nobody's gonna do that unless they absolutely have no knowledge to call other locations. I'm very disappointed at this place. It's not the first bad experience. I've had. I didn't get one before because it was a necessary, but for this, it's just crazy stupid like what they're charging is ridiculous and it's embarrassing. I was embarrassed for them. I spoke to the manager, and he said that he would speak to the manager above him, but it's like it doesn't really matter cause I know they're not gonna do anything about it so save yourself a headache and go to other locations nearby where they charge An actual reasonable price for the job being done. read more